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1015 results found

  1. Option for physical item requesting only items that are checked out.

    In Alma, it seems that in the Terms of Use for requesting, you can only choose requestable and non-requestable. Is it possible to have an option to only request items that are checked out?

    7 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  2. New type of block : booking

    Currently the Block Preferences in Alma have Block options to permit Blocks on :

    · Block types 01 et 02= Loan and renewals

    · Block type 03= Loan and renewals and request

    · Block type 04 = Resource sharing

    · Block type 05 = Request

    It would be good to include a type of block for Booking only. It would allow us to block Booking without blocking other services for a patron.

    Right now libraries can’t choose to sanction a booking abuse without blocking every other service. It is too strong a sanction for some users.

    Best regards,

    Nathalie Darbon

    86 votes
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  3. Allow more customization on when notices are sent to Interested Users

    Right now, if we add an interested user to a PO Line, they receive a notification when the book is received by the library. They often then make their way to the Access Services desk almost immediately, assuming a request was placed on the book, and anticipate checking it out. However, the title is usually still in Technical Services for end processing, copy cataloging, etc.
    We would like to submit an enhancement request that this feature be more customizable, allowing us to delay the notice being sent to the interested user until the book is out of processing and has…

    321 votes
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    Dear community,

    As stated below by Zohar Shemesh, for physical material it is possible to "keep in department" and have the letter to interested users sent only when "Done".

    The description of this idea focuses on physical material. In the comments, some ideas were raised regarding electronic material.

    I close this idea as the physical material part is already supported. You can open a separate idea, focusing on electronic material.

    Thanks,

    Tamar Fuches

    Alma product manager

  4. Preserve the requests when edit an item and save

    When modifying an item and saving, the related requests on the item might be cancelled. We hope for preserving the requests if the item was changed. Or the system can provide a selection button, and the librarian can decide whether to cancel the request or not.

    8 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  5. Add the source field to Analytics

    It would be useful to be able to report on the Source field from Resource Sharing requests in the Borrowing Request subject area of Analytics. Then we could analyse the channels that users' Resource Sharing requests are coming in from.

    47 votes
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    3 comments  ·  Analytics  ·  Admin →

    Hello,

    The source field is stored on the MMS of the borrower request, in field 590$$a.

    This field is part of the ‘Bibliographic Details’ of the Borrowing Request SA in the "Local Note" field.

    See - https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/010Alma_Online_Help_(English)/080Analytics/080Shared_Dimensions/010Bibliographic_Details

    Best regards,

    Hadas Granot

    Analytics product team

  6. Change default value in pop-up message for shipped items in the scan in interface

    This warning message was added in July 2020 release to prevent accidentally completing a lending request:
    https://knowledge.exlibrisgroup.com/Alma/Release_Notes/2020/Alma_2020_Release_Notes
    With the introduction of Rapido, we noticed this warning message popping up a lot more often, and since the default value is on "Confirm", many requests are cancelled accidentally by double-scanning. We would like to suggest that this message be set by default to "Cancel" rather than "Confirm" or being able to configure the preselected default value.
    The mapping table is under: IZ Configuration > Fulfillment > Physical Fulfillment > Scan In Messages Configuration > line 3 Complete lending request.

    68 votes
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  7. Allow configuration of which columns are in the the Print Slip Report

    For institutions that handle a large number of Patron Physical Item, and other request types dealing with their physical inventory, the Print Slip Report available under Fulfilment>Resource Requests> Pick from Shelf is a crucial workflow tool.

    However the report output is inflexible, including columns which are irrelevant to many customers and which require hiding/deletion in Excel formats before being printed for onward process by library staff.

    It would be a huge improvement to be able to configure the columns that go into this report to ensure that only the key ones are downloaded for each circulation desk's pick from…

    148 votes
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  8. Alma Purchase Request Facets - filter by fiscal year

    It would be helpful to have facets in the Alma Purchasing requests to be able to filter out orders by fiscal year. The fund codes connected to the orders have fiscal years attached to them. It would be helpful to only be able to see the orders that are within the current fiscal year and not every order ever entered.

    4 votes
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  9. Make the email that is generated when an ILLiad resource sharing partner exports a request to a third party customizable

    Unfortunately, ILLiad's email import feature does not always import emails generated by Alma properly. This happens mainly when there is a copyright symbol in the requested item's publication date. Giving us the ability to remove the publication date field from the email generated by Alma would help us manage this issue until OCLC and Atlas Systems can find a proper fix.

    19 votes
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  10. Configuring External Library names for display in Primo

    In Alma it is already possible to enter external location names for display in Primo. 
We request this option for library names, too. Currently, the configured library name is exposed to the user in the Primo Getit tab as well as to the staff in several places in the Alma user interface, f.ex. the „currently at“ pickup list and the persistent menu. We request the possibility to configure an internal name for display in Alma (for example in abreviated form) and and external name for display in the Primo Get it tab.

    76 votes
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  11. Check for attachments in the Digitization Process

    When managing Digitization Requests, there is no control in the last step (when files or URLs are attached) that a file or URL has effectively been attached or correctly uploaded. If operator clicks on 'Done', the request is completed without any alert!
    If no file or URL has been attached when the operators clicks on Done, the requester receives a letter with no attachment or URL for download. Waste of time and bad service provided...
    There should be a control before clicking on Done, at least one file or one URL should be attached before the request gets…

    59 votes
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  12. Add scheduled job which Recalculates Rota Assignment on Resource Sharing Borrowing Requests in Locate Failed Status

    We are trying to configure a more automated workflow for Resource Sharing in our consortium. We recently reconfigured our Resource Sharing settings. Our Partners' Locate Profiles were all changed from not checking availability (so we had time to manually manage queues) to "Check for availability" so that items will pass instantly through the Rota if an item is not available at a partner. Then each of the Resource Sharing Libraries modified their Library Details from cancelling requests on locate failure to not cancelling requests on locate failure, which keeps the request Active after it passes through the Rota…

    86 votes
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  13. Report on empty viewit screens and better link resolver usage reports

    I would like to be able to report on empty viewit screens.

    Currently the link resolver usage area is not so useful, missing the openurl itself, and limiting the data that is being reported to very few request metadata elements.

    Im missing, in addition to the openurl, the date/vol/issue details as well as request article title and book titles.

    My goal is to be able to use these reports in order to analyze problem points - currently I'm missing crucial data that will help me analyze problems.

    60 votes
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    5 comments  ·  Analytics  ·  Admin →

    Hi all,

    As stated in the comments for this idea, the Link Resolver Usage Subject Area in Analytics has been extended and now includes the OpenURL as well as specific context details like the article title. Requests without services are also recorded.

    If you still require any additions to the subject area that were not added yet, please open a new Idea Exchange with specifics.

    All the best,

    Alma Product Team

  14. Add pickup library code to On Hold Shelf Letter (FulPlaceOnHoldShelfLetter)

    In our consortial environment we are maintaining a public list of libraries. The patrons can see the library contact information there for each library in our network - https://libraries.swisscovery.help.

    We would like to add a URL link to this list to specific pickup library where the user has to pickup the title mentioned in the On Hold Shelf Letter (code FulPlaceOnHoldShelfLetter).

    Unfortunately, the pickup library code is not available in the letter XML. There are pickup library name (request/deliveryaddress) or combination of library name and circulation desk name (request/calculateddestination_name). But these are not…

    88 votes
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  15. Display resource sharing request limit on user record

    When a resource sharing limit is set, display the current number of requests a user has placed in the last academic year. We have users getting failed requests due to hitting the limit, this would make it much easier to troubleshoot.

    3 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  16. ILL cancel/reject workflow - "Lender Reject Email Letter"

    ILL workflow scenario of a library with several sublibraries.
    - Step 1: The (central) Resource Sharing Department creates a fulfillment request to receive a book from a sublibrary (to be sent via interlibrary loan).
    - Step 2: The sublibrary can not or will not send the book and therefore the sublibrary cancels the request. This also triggers a "Lender Reject Email Letter" to ILL partner.

    However, the fulfillment request cancellation form only provides these fields:
    - Cancellation reason
    - Cancellation note

    But a "Lender Reject Email Letter" needs the following fields:
    - Reject reason
    - Note to partner

    The…

    32 votes
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  17. Allow AFN resource sharing requests filled outside the AFN to be delivered to the user's preferred pickup institution

    If a user in an AFN requests that a resource sharing item be delivered to an institution other than their home institution, the request must be filled within the AFN in order for the user's preferred pickup institution choice to be honored. If it is filled by an institution outside the AFN, the preferred pickup institution reverts to the user's home institution, and the user is never notified of this change until the item is placed on hold at their home institution. Instead of placing these items on hold at the user's home institution, we would like Alma to…

    41 votes
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  18. Ampersand symbol (&) in Repository search

    It's found that the repository searches using the ampersand (&) symbol and the word 'and' produce different results. Our request is to make the ampersand symbol and the word ‘and’ interchangeable when Alma does repository searches.

    SF case # 00646924

    66 votes
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  19. Vendors : simplify Contact information and People contact tabs

    Hello,

    Handle vendors in ALMA is pretty twisted and not user friendly !

    We can understand the distinction between Vendor details (network level) and Vendor account details (institution level).

    But why distinguish Contact information and People contact in two separate tabs ?
    This makes us input twice same informations.

    Our request : to get one tab for all Contacts ; each contact would be distinguished by a specific frame with name, first name, job description, email, postal mail and phone nember. All display in one single screen.

    If you share this request, VOTE.

    57 votes
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  20. Hide Renew option when Patron Mediated Renewal is Rejected (Borrowing Requests)

    We use Alma Resource Sharing and have Primo VE. We want to use the Patron Mediated Renewal workflow for Borrowing requests. This means that users will be able to request Renewal of their interlibrary loans via their My Library Account in Primo.

    Whilst testing the workflow we found that when users request a renewal and the partner library rejects the renewal, after notifying the patron via email, the Renew option reappears in My Library Account against the loan. This was confirmed by Ex Libris as expected behaviour in our SalesForce ticket #00827864.

    This is misleading when the user has…

    9 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

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