Alma
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143 results found
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No automatic cancelling of request when changing item location (or a more useful error message).
When we change location for an item we always get an error message that says that the change can lead to requests being cancelled (if there are any). But since it always shows, even when there are no request (which is most of the time in our experience), it is easy to ignore.
We would like to be able to choose if a request should be cancelled or not, even if the new location shouldn’t allow requests for the user.
Another possibility is that that the error message only shows when it is relevant and there actually are requests that…3 votes -
Have multiple pickup locations available in Primo when requesting items from the same library
Our wish is to be able to offer several pickup locations in Primo for the same library when documents are available for loan (not linked to a reading room desk) without having to create a new virtual library. The library must be able to configure the visibility of these pickup locations based on certain user criteria (e.g., user group).
For example, a library may offer a special room whose access is reserved for teachers and doctoral students. The library would like doctoral students/teachers to be able to choose this room as their pickup location at the time of the request…
22 votes -
Add “Additional ID” as an option for the costumized view on the pages “Scan In Items” and “Manage Patron Services”
Today, when “Additional ID” is used as pickup number for borrowers picking up their hold requests, the librarian will not be able to see the Additional ID when scanning a book with a hold request on the “scan in item”-page. To see the "Additional ID", the librarian will need to enter the “Active Hold Shelf»-page.
This makes the process difficult for the librarian, when he or she needs to manually write the “Additional ID” on the pick up-slip that is placed in the book.
If “Additional ID” were added as an option for the costumized view on the “Scan In…143 votes -
Sending On Hold Shelf Letter
When scanning a barcode in Fullfilment - Checkout/Checkin – Returns items
• Printing the Ful Resource Request Slip Letter
• Change of document status in “Hold shelf”But no print On Hold Shelf Letter
The operator can place the request on the reservation shelf but the reader is not notified
Can the action “Returns items trigger the printing of the letter “On Hold Shelf Letter” ?
2 votes -
Allow prioritization of item requests based on library proximity and capacity
In our consortium, several libraries are linked through relationships. However, these libraries differ in distance, staffing levels, and delivery times.
We would like Alma to provide a way to prioritize the fulfillment of requests based on configurable criteria such as library proximity, staff availability, or delivery speed (as actual transit time rules are not efficient enough).
This enhancement would enable the system to route requests for multiple available items to the most suitable library — ideally the closest or best staffed — thereby streamlining daily operations and improving service efficiency across the consortium.17 votes -
Keep patron physical requests active even if “deliver to” relationships are temporarily interrupted
Our consortia has several libraries connected through “deliver to” relationships, allowing patrons to request and pick up physical items from different sites.
Currently, when these relationships are interrupted — for example, due to maintenance, or temporary closures — all related patron requests are automatically cancelled, and patrons receive cancellation notifications. That makes them angry.
We would like Alma to preserve these requests in an active or pending state during such interruptions, so they can be fulfilled automatically once the relationship is restored, without requiring patrons to place new requests.
This would improve the user experience and reduce administrative workload for…
33 votes -
pick from shelf Ability to see multiple libraries
Make it possible to see and pick from shelf options from multiple libraries without changing physical location in Alma. Currently, to view pick-from-shelf options from multiple libraries, you must change your physical location. It would be better if we could see all pick from shelf requests in one place.
3 votes -
In "Create request" for a patron, is it possible to add the item barcode as an option for searching?
1 vote -
Intercept pickup location from ALMA and display different name in Primo
In Primo, the pickup location dropdown list currently displays our library name. This value comes directly from the Alma library name configuration.
Please create a function to intercept this value and display it instead as “Library Circulation Desk.”
4 votes -
Allow limits on the number of requests/holds by location
Currently, the number of requests/holds can only be limited by patron. We've experienced instances where multiple requests are placed for a given item in a short span of time (as many as 5!) Patrons do not necessarily realize that if they're the second, third, or more requestor, they are unlikely to receive an item within a semester. We would prefer to limit the number of active requests/holds for circulatable items, the better to redirect subsequent requestors to ILL. Recommend allowing limits on the number of requests/holds by location.
1 vote -
monitor requests on loan
In the Alma Monitor Requests & In Processes module, add the ability to filter requests for items that are currently On Loan.
6 votes -
Prevent items to be loaned immediately when they are returned at a SIP2 Self check machine and have a Rapido personal delivery request
When a loaned item is returned at a SIP2 Self check machine and has a Rapido personal delivery request, the item is automatically loaned to the patron (and sorted to a request bin). Requested items then are scanned in at a circulation desk for further processing. In case of a personal delivery request, the item is immediately returned and marked for reshelving. Librarians do not see that there was a request (and a short loan).
Previously we handled personal delivery requests via a GetIt request. The effect was the same, but we were able to prevent this behaviour by de-selecting…
46 votes -
Convert digitization request to purchase request
I would like to convert a request from a scanning request to a purchasing request, particularly when the permissions cost is high. I am not sure if this is a Alma or Rialto workflow, but it would be nice to do a "search in Market" to find out price and auto-reject the way we can do in Rapido. Additionally, we would like 'Pay-per-use" functionality from Alma digitization requests.
1 vote -
Add "Send Query to Patron" option to Digitization requests menu
Currently there is not option to ask the patron about a current Digitization request. These requests are often submitted with little or vague information and a way to contact the patron for clarification is needed. The "Send Query to Patron" option for this purpose is included under "the ellipses" for Resource Sharing requests. Why does it not appear for Digitization?
55 votes -
separate work orders from patron requests
On the results from a physical titles search, each title shows the number of requests pending for that title. This number includes both patron physical item requests and internal work orders. In order to see what requests fall into which category, you have to click on the Requests link and wait for the information to load in the slider pane (this can take some time if the number of requests is large). Then you can filter by request/process type.
It would be useful for these two categories of requests to be separated from each other. For example, we circulate laptops…57 votes -
Improve integration between 'Place on hold' in Rialto and Tasks widget in Alma
If the 'Place on hold' option is ticked when placing an order in Rialto, there is no notification in the Tasks widget in Alma to let Library staff know when an item has arrived. This means we are unable to prioritise the processing of those newly arrived, requested items. If we were to use 'Place on hold' in Rialto, then we wouldn't find out an item had been requested until we happened to scan it in. We would like an integration between Rialto and the requests functionality putting in place to make it apparent to Alma users when items received…
1 vote -
Make all Address Types usable for Personal Delivery
Only addresses with an Address Type of 'Home' or 'Office' can be used for Personal Delivery. This is a problem for us because the addresses that come through into Alma for each user from our student information system integration are in Address Types ‘Home’ and ‘School’. We don’t use ‘Office’. We are unable to get the systems integration changed for local reasons. We would like to see all Address Types made usable for Personal Delivery, with options in the Request Terms of Use to enable us to show only the Address Types that we use and therefore that we want…
4 votes -
Monitor request page
Currently on the Monitor requests page for the Activity status filter there are the following options:
Completed; Active, All. It would be useful to have the option that filters requests with status Rejected68 votes -
Block when overdue: add a "days per overdue days" unit of measurement option
Hello everyone,
when defining user loan blocks, there are several options available to be used as "units of measurement" in order to calculate the loan block period: we are in doubt about which option fits best for us, as we want to set up this option in the most convenient way for our patrons.
There are lots of options, both "discrete" and "cumulative" (we have chosen "cumulative), but in our opinion, we think that the most appropriate ones are "days per overdue days" and "open days per open overdue days", although they both have their pros and cons: the first…57 votes -
Improve Request Limit configuration to match Loan Limit configuration
Request limit configuration is currently extremely limited:
- It applies across the whole instutition
- It is a single limit which can't be distinguished for different material types, items or kinds of requests
- It is linked only the user group of the patron.
We propose that request limit config should match loan limit config and allow for other variables:
- Application to a specific library
- Limit by item policy, location, material type, user group, statistical category and job category.
An additional improvement would be to allow some link up between request limits and loan limits. They are particularly problematic for remote storage integrations…
7 votes
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