Alma

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  1. Add functionality to better manage queue for reserves/holds

    More academic libraries are checking out high-traffic electronic items (laptops, Wi-Fi hotspots, etc.) and often have a long list of patrons with holds on these items. It would be useful if we could manage the queue for user holds/reserves more effectively. We should be able to renumber/reposition users in the queue (presently you may only bump someone up to the very top of the queue or profile a priority if users are from different user groups). We should also be able to manage the queue without having the item available; presently that is not possible. We often have 12+ users…

    243 votes
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  2. Request an item belonging to a bibliographic record for which an item is already on loan to the requesting patron

    Hi,
    We have dedicated librarians working on digitizations, and sometimes the item they have on loan and like to scan is not suitable for the digitzation process (notes, underlining etc).
    They would then like to request another item. This request will be rejected in Alma due to policy. An item can not be requested when you already have a an item from the same bib record on loan. They would, of course, like to keep the original item on loan until they have checked if other items are more suitable.

    You are able to request if the items have different…

    136 votes
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  3. Alternative Call Number in Manage Patron Services-Requests

    In Manage Patron Services, tab Requests, we can’t display or add Alternative Call Number.
    For us is important the visibility of this field due to it’s our location system.
    We would like this field to be displayed.

    Thanks!

    119 votes
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  4. Allow configuration of which columns are in the the Print Slip Report

    For institutions that handle a large number of Patron Physical Item, and other request types dealing with their physical inventory, the Print Slip Report available under Fulfilment>Resource Requests> Pick from Shelf is a crucial workflow tool.

    However the report output is inflexible, including columns which are irrelevant to many customers and which require hiding/deletion in Excel formats before being printed for onward process by library staff.

    It would be a huge improvement to be able to configure the columns that go into this report to ensure that only the key ones are downloaded for each circulation desk's pick from shelf…

    118 votes
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  5. Increase the visibility of digitization requests in case of multiple requests

    When there is more than one digitization request on a same item (same or different requesters), only the first request is displayed in the Task List. When this request is completed, the second request is not listed in the Task List or in the “In Process Items” page, except when the barcode is scanned again.

    We think that “In process Item” page should not be empty once the first request is completed. Or least, there should be an alert informing the operator that there is another request on the same item just ready to be fulfilled...

    116 votes
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  6. Initiate consortium fulfillment requests for items in another institution from Alma

    In our consortium, we would like to be able to place requests for items in other institutions on behalf of our patrons in Alma.

    Scenario: a patron (dean, faculty member, etc) calls the circulation desk asking if an item is owned by the library. Circ operator searches Alma and finds the item in a consortium library. Circ operator SHOULD be able to request item in Alma from the patron's record. Right now, circ operator has to tell the patron to search Primo and request on his or her own.

    109 votes
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  7. Request letter

    We would like to be able to send a user a notification about a request immediately after placing the request. The notice would give basic information about the status of the request. Something along the lines of the "interested in" letter. Running a request report once a day is insufficient for our operations.

    108 votes
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  8. Alma bookings - concurrent bookings issue

    Our institution wants to introduce bookings in Alma for our High Demand loans, which are 3 hours.

    The main issue we’ve found is concurrent bookings, see scenarios below, with a 5 minute exclusion set up:

    • A books item for 11:40-12:40 - however doesn’t borrow the item within the 5 minute exclusion

    • B books item at 11:46, for 11:50-12.50

    • A checks out item at 11:53, despite booking for B at 11:50

    What is needed is some mechanism for bookings to expire automatically once the exclusion period is reached.

    84 votes
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  9. Allow each items’ request policy with specific parameters (location, keyword etc.) to be excluded from the title-level request policy

    I believe this is an expansion on this idea https://ideas.exlibrisgroup.com/forums/308173-alma/suggestions/31119715-title-level-request-and-item-level-request

    But we are dealing with ASRS in our case so I thought it might be a little more elaborate.

    We would like to have the option to allow each items’ request policy with specific parameters (location, keyword etc.) to be excluded from the title-level request policy.

    Currently we have "No requesting" as our general policy that's applied to all of our items except for the ones in ASRS. The problem is that when items with multiple copies and identical call number exist both at open-stack library and ASRS, the No…

    81 votes
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  10. Add more flexibility in Request TOU Pickup Locations policy

    We’d like more flexibility in Request TOU Pickup Locations policy.

    We have more than 20 libraries and most of them are located within walking distance. Therefore, we want our patrons to go directly to those libraries instead of placing pickup requests and limit the patrons who can place such requests. Otherwise, the number of requests will become too large to handle and logistics and management cost will become enormous. Moreover, it’s not time efficient. If users go directly, they can borrow immediately, but it may take 1-2 days to deliver since there is no direct route between some libraries.

    Currently,…

    75 votes
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  11. Add the ability to batch change the expiry date of items on the hold shelf

    It can be useful to manipulate the Expiry date of items on the hold shelf. However you have to do this per item. It would be good to be able to batch update all items due to expire in a given period to a new value.

    74 votes
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  12. Make citation information mandatory in digitization requests

    The patron form for digitization does not make page numbers, or any citation information mandatory. This would be helpful for patrons who do not provide complete information.

    56 votes
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  13. New type of block : booking

    Currently the Block Preferences in Alma have Block options to permit Blocks on :

    · Block types 01 et 02= Loan and renewals

    · Block type 03= Loan and renewals and request

    · Block type 04 = Resource sharing

    · Block type 05 = Request

    It would be good to include a type of block for Booking only. It would allow us to block Booking without blocking other services for a patron.

    Right now libraries can’t choose to sanction a booking abuse without blocking every other service. It is too strong a sanction for some users.

    Best regards,

    Nathalie Darbon

    40 votes
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  14. Option to define which library will serve a patron digitization request with priority

    We allow patrons to place digitization requests on print journal articles. For this we use a central digitization department that serves several libraries of the institution. Since the request can be placed on the journal title it often occurs that several libraries could fulfill the request. At the moment the system picks the serving library randomly. Since our central digitization department is located at our central library, it would be extremely helpful, if we could define that items of the central library fulfill the requests with priority. This way we could eliminate unnecessary transfers of items between libraries and speed…

    35 votes
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  15. Option to Return Items Without Filling Patron Requests

    Items checked in that have patron requests on them are automatically placed on hold shelf and the patron is immediately emailed. Currently Ex Libris allows a delay for the notice for a maximum of 999 minutes, which is often not long enough. Sometimes materials come back that need repair, updates, or to be quarantined. This can take varying amounts of time. It would be ideal if the system would allow us to have the option to check materials in without triggering the hold process, so we may complete any necessary steps we need to before an email is triggered to…

    34 votes
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  16. Provide multiple hold pickup options within a single Alma library

    We'd like to provide, within a single Alma library, the following pickup location/delivery options to our users: locker, circulation desk, or mail to home. At present, this is only possible through the creation of additional libraries.

    34 votes
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  17. Bulk Work Order Functions

    A function that allows you to scan multiple item barcodes to create a specific type of work order on all items you scan.

    This would also allow you to remove work orders in bulk.

    This is a function we very much need; on Monday I had to create 140 work orders for one of our Resource Sharing services, and this took nearly an hour and a half to do. This is not feasible for us in the long term, and we very much need a rapid function for this process.

    This function would, of course, need to inform the user…

    23 votes
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  18. A separate booking calendar

    Now, it is not possible to establish a separate calendar for booking request, the library's opening and closing times are used.
    We would like the booking request to have a separate calendar from the Library's general hours.

    21 votes
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  19. Prioritising Digitisation requests over hold requests for processing

    Is it possible to have digitisation requests automatically prioritised to the top of a request queue over the physical item requests. Currently all physical item and digitisation requests go by the date they are placed by the patron. We find that patrons are waiting months sometimes just to get a copy of a chapter, where as if all digitisations were automatically at the top of the list they could all be processed and then items loaned to patrons.

    17 votes
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  20. Requesting Multiple Volumes or Multiple Copies of One Title

    Alma will not allow a patron to request a second volume of a title on the same record unless the item has a description. However, as one of our catalogers explained: "Since they are part of an analyzed set, the volume number goes on the holding record, not the item record, and therefore, there needs to be two holding records."

    This is problematic for requesting analyzed sets from our off-site storage facility, which is where we get the most complaints from our patrons.

    We put in a Salesforce case (#00485416) about this, but they closed it because they insist we…

    15 votes
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