Pop-up window with information about blocks and reader's fees when create a request
It would be helpful if, when filling out the user request form in Alma, a pop-up window with information about the users's blocks and financial obligations appeared when their card number was entered.
A pop-up window exactly like the one that opens when you open a patron's account using the “Manage Patron Services” option.
This solution would allow the users to be immediately informed of their obligations and avoid being sent from one station to another.
For example: In our library, fines can only be paid at the station on the ground floor. If the employee at that desk orders items for the patron to be picked up on the third floor and does not notice that the reader has a fine, the reader will go to the third floor. There, the loan will be blocked and they will have to return to the ground floor and then back to the third floor to pick up the items they ordered.
Ewa
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