RefWorks

Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines. Thank you.

How can we improve RefWorks?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Change Write-n-Cite 4.5 so that multiple authors with the same surname are distinguished by a suffix (a,b etc) on the date.

    WnC 4.5 deals with authors that have the same surname differently to WnC 4.4. Our style is based on a version of Harvard and in WnC 4.4 in text citations for authors with the same surname are given the suffix of a,b etc onto the date e.g: (Smith, 2008a), (Smith, 2008b) to distinguish them. In the new version (4.5) if these authors have different initials, then that is added into the citation e.g: (A. Smith, 2008), (B. Smith, 2008).

    If the citations in question have different years - then initials are added to that as well e.g: (A. Smith, 2008),…

    40 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
    • RefWorks conduit to OneDrive and/or the ability to save to PC folder or external hard drive

      Create a RefWorks conduit to OneDrive and/or the ability to save to PC folder or external hard drive.

      32 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
      • Import filter for ICTRP (clinical trials database)

        Please could you provide an import filter for .xml files of references which can be exported from the ICTRP database:
        http://www.who.int/ictrp/en/
        It's free to use so it should be possible for you to obtain an .xml file with the tagged references on which to base an import filter. Clinical trials databases are searched a lot in health.

        15 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
        • Allow changes in demographic options

          It is necessary for administrators to change the options available to RefWorks users describing their school/college/department/role affiliations when they create new accounts. The names of departments and majors change or cease to exist, and RefWorks should be able to adapt to these new realities.

          2 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
          • Manual sorting of subfolders

            Allow for manual or alphabetical sorting of subfolders. Having newly added subfolders automatically placed at the bottom without a way to alphabetize makes locating them inefficient.

            1 vote
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
            • Make the DOI field editable

              Being unable to edit the DOI field in RefWorks creates a huge disincentive, especially for APA users. RefWorks needs to update to the latest DOI format (https:) or make the field accept the updated DOI prefix. Users now have to manually edit the DOI in their document. We are getting a lot of complaints from our users.

              Users also have to delete the unnecessary database URL that is imported with every citation.

              1 vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
              • allow insert citation to word from RefWorks library

                Allow "insert citation" button from RefWorks library so that when you select the reference you want to cite in your word document, it inserts the citation at the cursor. I want to be able to find the reference I need to cite from RefWorks, not from the pop-up in word where it is difficult to search. This would function like EndNote's "insert reference" button.

                9 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                • Stop screen jumping down to bibliography when you add a citation using RCM

                  Currently when you insert citations using RCM in Word the screen automatically jumps down to the end of the document, where it inserts the reference for the bibliography. If you have a long document, particularly one where you may be going back and editing earlier sections, this gets very annoying very quickly as you then have to scroll back up to where you were in the document. I've had two users complain to me about this in the last couple of weeks. Is it possible for this to not happen or for users to have the option of adding the…

                  3 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                  • Allow public sharing

                    Please allow public sharing of folders! Old RefWorks allowed us to create a link to a folder that we could then share with our users. This is especially important to us since this is how we share literature search results with our users - who are mostly not affiliated with universities and don't have RefWorks accounts.

                    28 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                    • 3 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  Other  ·  Admin →
                      • Enable analytics to refine display of usage stats by IP range or email domain

                        We would like to be able to access usage stats for partner institutions to whom we offer access to RefWorks via our account. This access has been set up using IP address ranges and email domains.

                        7 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                        • Improve to import any PDF files to New RefWorks or RefWorks Lite

                          Please could you improve to import any PDF files to New RefWorks and RefWorks Lite. Even if the PDF file source is a scanned image or original document and page, we hope New RefWorks and RefWorks Lite to import them easily and normally.

                          3 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                          • Add "one line one cite" feature. Gives people ability to insert in-text citations in programs other than Word or Google Docs.

                            Our campus is using Microsoft Office 365. The "one line one cite" feature that was available in the Legacy version gives the option of being able to insert citations/create bibliographies in other writing software.

                            1 vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                            • Deduplication of sub-folders, or between folders

                              I would like to be able to de-duplicate sub-folders, for example where each sub-folder contains the results from a database search for a systematic review.

                              Alternatively, a user should be able to choose to de-duplicate any two or more folders in refworks.

                              6 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                              • 1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Other  ·  Admin →
                                • search database

                                  Hide "search databases" feature from users via institutional admin.

                                  reasoning:
                                  Some institutions may wish to direct their users to a preferred search interface.

                                  6 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                  • allow sorting of references

                                    When viewing references, allow sorting options by date, author(s), title, etc.

                                    4 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                    • Add remove from folder button to folder menu bar

                                      Improve removing a reference from a folder

                                      Current method: Click on delete button, then select remove from folder.

                                      Suggested method: have a remove from folder button on the folder top menu bar.

                                      8 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                      • Make 'Save to Refworks' tab more compatible with ProQuest articles

                                        Articles retrieved from ProQuest are interpreted as Web Pages instead of Journal Article and information has to be manually entered.

                                        4 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                        • Rotation feature

                                          There doesn't appear to be a feature that allows users to rotate documents if they need to be viewed in landscape.

                                          Additionally, the highlight feature is not always usable. It would be helpful if the highlight feature worked similar to how it does in Adobe Acrobat--if the document is scanned, the highlight feature works like a marker (you "draw" the highlighting on). If the doc is simply a converted file or from the internet, the highlight feature
                                          highlights word by word.

                                          1 vote
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                          ← Previous 1 3 4 5
                                          • Don't see your idea?

                                          Feedback and Knowledge Base