RefWorks

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  1. Attachments stall, never completely finish

    Many users have noticed that when PDF attachments are uploaded, they take a very long time in the processing/uploading phase, and sometimes the progress bar stalls at 50% and never finishes.

    20 votes
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    • Change Write-n-Cite 4.5 so that multiple authors with the same surname are distinguished by a suffix (a,b etc) on the date.

      WnC 4.5 deals with authors that have the same surname differently to WnC 4.4. Our style is based on a version of Harvard and in WnC 4.4 in text citations for authors with the same surname are given the suffix of a,b etc onto the date e.g: (Smith, 2008a), (Smith, 2008b) to distinguish them. In the new version (4.5) if these authors have different initials, then that is added into the citation e.g: (A. Smith, 2008), (B. Smith, 2008).

      If the citations in question have different years - then initials are added to that as well e.g: (A. Smith, 2008),…

      59 votes
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        under review  ·  Todd Vaccaro responded

        We have fixed the fundamental issue with author initials in in-text citations. Please review and let us know if this has addressed your concerns. To see the update, please download the latest version of WnC. If the problem persists, please contact support refworks.support@exlibrisgroup.com with your account information.

      • Save to Refworks button is not functional

        The save to refworks button for chrome is not functional. About 90% of the time when I try to use it and input all the information, the loading bar goes and goes (Uploading 1 of 1.......) and eventually after about a minute it says it was unable to import anything (We're sorry, we were unable to save to RefWorks. We tried, but came up empty.) So frustrating. As said before, this service is great, but quite a few basic functionalities are from from actually functioning properly. These need to be fixed. A quick import button is a huge draw of…

        17 votes
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        • Ability to remove the long URL when exporting from Summon to RefWorks

          When bibliographic data is exported from Summon into RefWorks the Summon link is included.

          Is it possible to not include this link for books specifically?
          Or to have an option to exclude the link.

          Currently they look like this: and as you can imagine this does not look good in a bibliography (We have to tell students to remove the links, which is far from ideal)

          Goleman, D. (2005). Emotional intelligence (10th anniversary ed.). New York: Bantam Books. Retrieved from http://staffs.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwY2AQNtIz0EUrE0D9Qg_TgABLtygjJ8RyJ-j4GrAdlJZWDN08BesUZudnJII7jrqQxZTQHWk5QOdC7soAdr_NTYGlLyP4yHxjP8TQiqUJsNQ1AO9MNQV3wQxhZ-3A-Magk0HBtiLVJm6CDCygHQZCDEypecIMXPAiqFKEQcwVcqtOYo5CJtJZmaIMMm6uIc4euhDD4qFjLvEQtxmJMfAmghaq55WAN7SlSDAoGCYlW6SlpqQap6ZamFiagfo7KRbAOtIoMdnSwsQ4RZJBFKtZUjjEpRm4wKeJgkcFZBhY04CpNlUW5js5cMgAAHTYbd8

          15 votes
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          • 6 votes
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            • Allow public sharing

              Please allow public sharing of folders! Old RefWorks allowed us to create a link to a folder that we could then share with our users. This is especially important to us since this is how we share literature search results with our users - who are mostly not affiliated with universities and don't have RefWorks accounts.

              40 votes
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                under review  ·  Todd Vaccaro responded

                We are reviewing the requirements for this feature and actively designing this feature. Please let me know by emailing me. if you would like to join a Usability Testing on it.

              • Chicago 17th Author-Date style

                Please make the style for Chicago 17th correct in all respects. I have found errors in the citation of journal articles and a chapter in an edited collection. There may be other errors. Strangely, the errors occur in newly entered references, not in references imported from legacy refworks. Also, any editing of an imported reference cause the citation to become incorrect.

                3 votes
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                • extract annotations

                  Extract annotations as done in Zotero (via zotero/zotfile plugin)--as well as other pdf management options. See:
                  http://zotfile.com/
                  This creates a linked file to the pdf that lists all the highlights/annotations; extremely useful research tool (to summarize relevant sections of articles (findings, quotes) and link allows you to quickly go to that article if needed

                  6 votes
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                  • Warning that a reference is already in Refworks when import it

                    I would be great, if Refworks detects duplicates while I import references. RefWorks could ask: "This is already in your RefWorks database. Do you want to import it anyway?"

                    14 votes
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                    • Have the option to input n.d. for an undated article

                      When trying to put n.d. into the "date" section of a reference, it just seems to think it is an incorrect input/date and will not allow for this. However, in the real world, quite a few sources from time to time are undated, and this puts a crimp in everything when you cannot put n.d. per APA format. Please add this functionality to either input our own term of n.d. or to select that the source is undated so it can be automatically entered into the reference. Thank you.

                      8 votes
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                      • Don't automatically import subject headings as tags

                        Subject headings from Proquest and other databases are automatically imported as "tags." This clutters up the interface, and makes it hard for users to add their own tags.

                        32 votes
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                        • Better usage stats

                          The usage data currently available to admins isn't especially informative. We can see the total number of users and the total number of library views. But there's no way to know how many of those users created accounts, viewed their library once, and then never used RefWorks again vs. how many are using it regularly.

                          Also, when the usage data is downloaded, the date formatting is inconsistent. For the first 12 days of a given month, the dates are formatted M/D/YY with the month and date inverted. From the 13th onward, the dates are formatted YYYY-DD-MM.

                          33 votes
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                          • online news webpage not taken as per Harvard style

                            while importing references from online new websites, refworks do capture the references but does not cite the bibliography as per harvard style for webpages accessed online.

                            4 votes
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                            • Automatically download Full Text

                              Download the Full Text, if it is available, automatically, so there's one less step in the research process.

                              35 votes
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                                under review  ·  Todd Vaccaro responded

                                Thank you for your contribution, we are looking into adding this into our current roadmap and will discuss with our board of advisors.

                              • Want to collect past Sessions from Usage Statistics

                                We can get sessions of only the year that we access the usage statistics page now, but we actually want to get ones of the previous year or before.

                                1 vote
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                                • Import citations into multiple projects at once

                                  Please add new function to import citations into multiple projects at once.

                                  1 vote
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                                  • Improve print/electronic differentiation in imported book references

                                    The default setting for book imports is for electronic books and it is, in my experience, not apparent to users until an inaccurate bibliography is created.

                                    Perhaps you could:
                                    A) Change the default from electronic to print
                                    B) Bring the 'this is an electronic resource' tick-box to the top of the screen when a user imports a book record.

                                    13 votes
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                                    • correct the in text citation for journal articles in Chicago 17th

                                      The write-n-cite citation in text for a journal article includes all the page numbers in the journal. This is incorrect; see 15.7 and 15.9 in the 17th edition. The insertion editor does allow listing particular pages, as is correct.

                                      3 votes
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                                      • try to generate a performance: function FIND ( phrases, words, collors, field codes...)

                                        The idea is to find all you need by using an pertinent function FIND which works with all formats.

                                        1 vote
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                                          0 comments  ·  Other  ·  Admin →
                                        • Correct errors in Chicago 17th author date system

                                          Citations for journal articles are incorrect in the bibliography I create and in the in-text reference. The errors occur in new entries, not in old ones from the legacy refworks. But if I edit an old one, the errors are in the bibliography For instance:
                                          "Scott, Colin. 2018. Family Territories, Community Territories: Balancing Rights and Responsibilities through Time. Vol. 60" is in the bibliography, with the title of the article in italics. No journal name is listed. no page numbers are present. The in text citation incorrectly provides all of the page numbers (Scott 2018, 90-105), which then doesn't allow…

                                          1 vote
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                                            0 comments  ·  Other  ·  Admin →
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