Skip to content

RefWorks

Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

16 results found

  1. Customizable Log-in page for New RefWorks

    In Legacy RefWorks, admin can customize log-in page. We want this function taken over to New RefWorks.

    13 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Make it possible to restrict users' email address update by admin.

    Administrators of some institutions want the users not to update their email addresses by themselves.

    11 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. 8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Add Notification Function for Changing Email Address

    Admins need the notification when a user changes his/her email address in order to check the email address domain or other things.

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Allow admins to delete deactivated accounts.

    We can deactivate accounts as admin, but we are unable to delete them. Admins should be able to delete accounts.

    I work in an institution that will reuse email addresses once a student leaves; this creates problems re: deactivated accounts in RefWorks. I would like to be able to delete accounts.

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Enable analytics to refine display of usage stats by IP range or email domain

    We would like to be able to access usage stats for partner institutions to whom we offer access to RefWorks via our account. This access has been set up using IP address ranges and email domains.

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Enable stats at folder level

    Enable stats at the folder level. If we make a folder of citations public, we can see how many view the folder. This would be really helpful!

    At this point, we would have to use a link manager, like Bitly to count views. Having to add another platform, such as Bitly, to support our RefWorks-related needs is not ideal.

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. RefWorks Statistics - referencing/citation style being used

    If possible please include stats on what referencing/citation style our users are using in refworks (and if possible in WnC).

    Reasons : to help us have a better idea of what our users are actually using and catch those areas using other styles that we are aware of.

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Provide ability for administrators to display announcements / notifications in RefWorks

    Provide ability for administrators to display announcements / notifications in RefWorks

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Request to Hide Sharing Folder Option

    Is it possible to hide the option "Anyone within your organization may join this folder" when users excluding admins share their folder?

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Add "Last Month" short cut in Refworks Analytics

    In the RefWorks Analytics interface in Admin, the default option for time is "This month", "This year", "Last 12 month" and "Custom". It would be very convenient to add an option for "Last Month".

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. traductor de texto

    incrementar en herramientas o en una pestaña nueva un traductor de textos y documentos

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. It would be helpful if we could hide certain fields for manual input of references. Either that or make the default forms simpler.

    It would be helpful if we could hide certain fields for manual input of references. Many of the fields are not used on a regular basis. Could we have the option of moving fields to the "Add More Fields" button?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Include ISSN/ISBN in Publication admin analytics

    Add ISSN/ISBN column to the reports when downloaded. This will better enable librarians to use this data to analyze their collections, a common reason for having these reports at all. This may cause splintering of counts if users imported different ISNs for the same title (especially print vs e) but it would be worth that side effect to have the data. If you can provide separate print and e columns that would be ideal.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Please make en offline installer of Refworks RCM, .msi or .exe file

    To use Refworks RCM in our enviroment we need to distribute the Word 2019 addin as an .msi or .exe file (from SCCM) as we can't get access Microsoft Store nor use an a local SharePoint solution

    Please make an downloadble installation possibility,

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. For mac users of Korea, support Hangul RCM

    Now in Korea, mac users are increasing. Many mac users of Korea need the Hangul RCM. Most Koreans are using the Hangul to write document. I look forward to positive reply.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base