Currently, administrator can not make and edit options for "Role" and "Institutions" which is selected when user create their accounts. This makes it inconvenient for administrator to manage their user and usage stats.

I would like to have the ability to remove users as an admin capability.

Please give Administrators the power to remove this option from RefWorks. We spend a great deal of time teaching students how to use our library's federated search tool. This option of choosing individual databases while in RefWorks defeats that purpose. If users want to search a particular database, that can easily be done from our library's website.

Somehow, we have managed to get multiple occurances of the same Style set as Institutional Styles. I am told this is a known issue and that Development are aware but with no date for a resolution. It would be useful if Admins could remove Institutional Styles no matter what account they are from

We can get sessions of only the year that we access the usage statistics page now, but we actually want to get ones of the previous year or before.

The usage data currently available to admins isn't especially informative. We can see the total number of users and the total number of library views. But there's no way to know how many of those users created accounts, viewed their library once, and then never used RefWorks again vs. how many are using it regularly.

Also, when the usage data is downloaded, the date formatting is inconsistent. For the first 12 days of a given month, the dates are formatted M/D/YY with the month and date inverted. From the 13th onward, the dates are formatted YYYY-DD-MM.

incrementar en herramientas o en una pestaña nueva un traductor de textos y documentos

In Legacy RefWorks, admin can customize log-in page. We want this function taken over to New RefWorks.

Please add the feature that allows libraries to find out how many new accounts were developed by activation date. This is a great way for us to show our administration how active RefWorks is being used by new users. We need to show that RefWorks is bringing in new accounts in order to justify the cost.

We would like to be able to access usage stats for partner institutions to whom we offer access to RefWorks via our account. This access has been set up using IP address ranges and email domains.

See above

I would like to view the resource list in alphabetical order

It would be useful if fields could be deleted as well as added when editing or compiling a manual reference e.g. Bills – we do not need the Sponsors field as it will add Anon which is not required.

Admin view of users - shoul dbe able to sort by any column AND download to excel/csv

Provide the Administrator with the ability to view comments made with documents to prevent malicious and harmful comments