RefWorks

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  • My feedback
  1. Provide administrator the ability to make and edit "Role" and "Institution" options.

    Currently, administrator can not make and edit options for "Role" and "Institutions" which is selected when user create their accounts. This makes it inconvenient for administrator to manage their user and usage stats.

    19 votes
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    We are taking a look at this idea, and would appreciate clarifications as to whether you would like to:
    1. Change the selection made by the user to another already available selection
    2. Add selection options (i.e. add new roles)
    Thank you.

  2. Ability for Admin to remove users

    I would like to have the ability to remove users as an admin capability.

    5 votes
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  3. Delete the "Search Databases" option.

    Please give Administrators the power to remove this option from RefWorks. We spend a great deal of time teaching students how to use our library's federated search tool. This option of choosing individual databases while in RefWorks defeats that purpose. If users want to search a particular database, that can easily be done from our library's website.

    47 votes
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  4. Provide the ability for admins to remove Institutional Styles

    Somehow, we have managed to get multiple occurances of the same Style set as Institutional Styles. I am told this is a known issue and that Development are aware but with no date for a resolution. It would be useful if Admins could remove Institutional Styles no matter what account they are from

    31 votes
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  5. Want to collect past Sessions from Usage Statistics

    We can get sessions of only the year that we access the usage statistics page now, but we actually want to get ones of the previous year or before.

    3 votes
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  6. Better usage stats

    The usage data currently available to admins isn't especially informative. We can see the total number of users and the total number of library views. But there's no way to know how many of those users created accounts, viewed their library once, and then never used RefWorks again vs. how many are using it regularly.

    Also, when the usage data is downloaded, the date formatting is inconsistent. For the first 12 days of a given month, the dates are formatted M/D/YY with the month and date inverted. From the 13th onward, the dates are formatted YYYY-DD-MM.

    60 votes
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    Usage data for admins will be addressed in the future. In the meantime, admins can request usage data from Ex Libris via their Account Manager or Client Relationship Manager.
    The date formatting is a known issue and will be addressed later this year.

  7. Administrative reports to support migration from legacy RefWorks to New RefWorks

    Robust reporting is required to performance monitor the migration process from legacy RefWorks to New RefWorks. As both legacy and new RW accounts can co-exist hence why currently it is impossible to determine whether RW account holders have migrated any References from legacy platform to new platform. A migration report should be setup which should determine if any references from the legacy platform to the new platform have been migrated against each account (any new or legacy RW account). Through this, we would be able to analyse which user has migrated the references. Currently, 'Active / inactive' report from the…

    3 votes
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  8. 1 vote
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  9. traductor de texto

    incrementar en herramientas o en una pestaña nueva un traductor de textos y documentos

    3 votes
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  10. Customizable Log-in page for New RefWorks

    In Legacy RefWorks, admin can customize log-in page. We want this function taken over to New RefWorks.

    1 vote
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  11. New accounts were developed by activation date

    Please add the feature that allows libraries to find out how many new accounts were developed by activation date. This is a great way for us to show our administration how active RefWorks is being used by new users. We need to show that RefWorks is bringing in new accounts in order to justify the cost.

    1 vote
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  12. Enable analytics to refine display of usage stats by IP range or email domain

    We would like to be able to access usage stats for partner institutions to whom we offer access to RefWorks via our account. This access has been set up using IP address ranges and email domains.

    7 votes
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  13. 1 vote
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  14. Manual Reference - Resource list is not in alphabetical order.

    I would like to view the resource list in alphabetical order

    1 vote
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  15. Manual Referencing - Editing/Deleting Fields

    It would be useful if fields could be deleted as well as added when editing or compiling a manual reference e.g. Bills – we do not need the Sponsors field as it will add Anon which is not required.

    1 vote
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  16. Admin: sort users by date last active

    Admin view of users - shoul dbe able to sort by any column AND download to excel/csv

    3 votes
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  17. Admin Views of comments

    Provide the Administrator with the ability to view comments made with documents to prevent malicious and harmful comments

    4 votes
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