RefWorks

Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines. Thank you.

How can we improve RefWorks?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. 1 vote
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      0 comments  ·  Other  ·  Admin →
    • Enable users to remove an attachment (PDF or other) from a record. When an attachment is added in error, this is a problem.

      Enable users to remove an attachment (PDF or other) from a record. When an attachment is added in error, this is a problem, and the user's only recourse if to delete the record and start over.

      2 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        0 comments  ·  Other  ·  Admin →
      • I would appreciate if you could tell me how to install a style from CSL and how to create or modify a style

        I would appreciate if you could tell me how to install a style from CSL and how to create or modify a style

        1 vote
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  Other  ·  Admin →
        • WAYFless URL to access RefWorks 3 directly without using login page.

          We would need a WAYFless URL to RefWorks 3. In our workflows users want to go directly to RefWorks 3 from within other applications. The route to go to the login page is not needed with a WAYFLess URL. Haveing requested this already three years ago nothing seems to have happened. Frustrating.

          15 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            2 comments  ·  Other  ·  Admin →
          • Add Group Accounts in the New Reworks

            One of the main selling points in the Legacy Refworks was the fact that one can have a group account that can be shared by others. I am aware that you have "sharing folders" in the New Refworks but that NOT the same. Sharing folders is hit or miss at best and is rather clunky! As long as there is Legacy RW, we are still getting requests for group accounts. PLEASE consider doing something like this in the New RW. Our patrons will be quite happy with this addition to your fine product.

            2 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Other  ·  Admin →
            • A new reference type for standards

              Could you create a new reference type for standards? There isn't a ready-made option for this. It seems that it isn't possible to rename existing reference types.

              1 vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  Other  ·  Admin →
              • RefWorks API documentation

                We urgently need to see the API documentation for ProQuest RefWorks so that we can create our own export function for our library catalogue (Koha).

                The 'Save to RefWorks' button does not work for Koha so we have no option other than to create our own embedded export feature. Our developers cannot do this without the API documentation.

                4 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  1 comment  ·  Other  ·  Admin →
                • Please, add DUBLICATE to the edit reference form like there was in older version!

                  The feature is handy and inportant for example when you want to add more that one book section from the same edited book.

                  3 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    0 comments  ·  Other  ·  Admin →
                  • Remove shared folder access codes

                    We've noticed that when a user shares a folder, the link that the recipient receives generates a screen that asks for an access code if they are not already logged into RefWorks.

                    We can see that there is a login link in the top banner but most of our users will miss this.

                    Is it possible to have the usual login options (e-mail address and institutional login) in the main screen?

                    We've also noticed that, once you do login, it takes a little while for the shared folder to appear in the menu section on the left and once it…

                    1 vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Other  ·  Admin →
                    • Opción bases de datos

                      En la opción "Buscar en bases de datos" no consigo mi universidad

                      1 vote
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  Other  ·  Admin →
                      • Search option for document in google doc tool by Ref ID

                        In word tool as well as in google doc tool if I want to cite the reference using Ref ID search (which is good new idea) but not able to do it. So not useful due to this limitation.

                        1 vote
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  Other  ·  Admin →
                        • Write-n-cite integration for chromebook

                          Have better integration of refworks with chromebook especially with MS Word /Google Docs standalone apps.

                          3 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            0 comments  ·  Other  ·  Admin →
                          • 2 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Other  ·  Admin →
                            • Problem with deleting records

                              I'm trying to delete some items from RW but can't do so. The delete option is greyed out.
                              In other cases it's not.
                              Have not heard back with a solution to this yet.

                              2 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                1 comment  ·  Other  ·  Admin →
                              • Replace interstitial page with login page that directs users to Legacy or New depending on credentials

                                The interstitial page confuses our students because if they are new to RefWorks, they have no idea which option to choose. If you could replace the interstitial page with a log in page - that includes the option to create an account (this would go to New RefWorks) - everyone would be so much happier.

                                1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Other  ·  Admin →
                                • Java issue

                                  Java is going to be absolute soon. And Installing requires Java, the latest version of java app installed the MacBook with MSOffice latest patch and everything, still, I can not install RefWorks to the computer. Can you help please...

                                  1 vote
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Other  ·  Admin →
                                  • "output style manager" to define favorite styles in new RefWorks like in legacy RefWorks

                                    This would allow the user to select styles, which should appear in Write-N-Cite.
                                    So far WNC dynamically updates a style to the set of selectable styles when you create a bibliography on the website. I think it is not self-explanatory, that I have to choose a style for the bibliography first. I think many users don’t create a bibliography before they start working with Write-N-Cite.

                                    5 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  Other  ·  Admin →
                                    • Citation Style Editor: customize fields more

                                      In an output-style the field Publish year (date) is listed twice in one reference type. Behind the Short title and behind Place of Publication. The first time it is mentioned, it should end with a parenthesis. The second time not. But it is not possible to define different settings. I think it should be possible to differ. My suggestion is: It should be possible to choose a field, make a copy and give it a new name, for example "Publication date with parenthesis". Then I can edit the field independent from the other field "Publication date".

                                      1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  Other  ·  Admin →
                                      • Option to add to the field "short title" to the bibliography, citations and footnotes

                                        In the citation style editor I am not able to add the field "short title" to my bibliography, citations or footnotes. Only the reference type Generic contains the field short title.
                                        But for some citation styles it is required.

                                        1 vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Other  ·  Admin →
                                        • Search output styles with other criteria than name of the style

                                          For example by subject areas, citation systems (for example footnotes, intext citations) or language

                                          1 vote
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Other  ·  Admin →
                                          ← Previous 1
                                          • Don't see your idea?

                                          Feedback and Knowledge Base