RefWorks

Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Make it possible to add the RefID to an export or to a custom style

    We would like to export from New RefWorks with a RefID included. At this moment, the default export options don't include the RefID and it's not possible to add the field RefID to a custom style.

    Use case: two researchers have to look at the literature for a systematic review and decide on inclusion or exclusion. They want to have a list in Excel with title and abstract and RefID to make it easier to compare and clean their list afterwards. This is possible in Legacy RefWorks, but not in New/ProQuest RefWorks.

    39 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Other  ·  Admin →
  2. Automatically display bibliographies onto a website + allow for updates when citation list is updated.

    Automatically display bibliographies onto a website + allow for updates when citation list is updated--RSS feed of citation lists but attractively displayed.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Other  ·  Admin →
  3. customize display of Shared folders

    customize display of Shared folders. Currently, a public URL to a Shared Folder does not allow any customization of how these citations are displayed--or any selection whatsoever--creating disadvantage for RefWorks-naive users.

    Please allow the admin and/or user customization of how references are displayed in public URL Shared folders. (e.g., I might like to display only the title and abstract, etc.)

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
  4. Highlighting OCR'ed pdfs

    Pdfs that are imported from subscription databases are able to be highlighted and notes created. However, pdfs from other sources, like scanned pdfs, smartphone created pdfs, and pdfs from the web, are not able to be highlighted and notes added. It would be nice if pdfs from any source, imported into RefWorks, can be highlighted and notes created in the document.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
  5. Make more author name flexibility possible!

    Currently, anything that does not follow a strict last-first name format doesn't work in Refworks. (E.g. the citation manager can't handle "Paul VI" as an author.) This seems like it would be so easy to fix by the use of quotation marks or some other indicator to keep the formatting as it is typed by the user. The entire world doesn't strictly follow Western-style naming traditions....

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
  6. Please bring back "My List" to the new RefWorks

    Please bring back the "My List" function from legacy RefWorks. I realize you can create reference lists from folders or projects or if all the references you need appear on a single page (e.g., what you've just imported). But, what is missing is a way to create a temporary list of references you are working with without having to put them into another folder or project. For example, if you've written your paper and just need to add those last handful of references, there is no longer an efficient way to create that list while navigating between different pages and…

    5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
  7. [New RefWorks] 나만의 출력스타일(Citation style) 공유하기 기능 추가해주세요 - Request for my custom citation styles share feature

    Legacy 기존버전에서는 출력스타일/인용스타일을 백업 기능을 이용해서 다른 이용자와 공유할 수 있었습니다. 그런데 New RefWorks에서는 그 기능이 없어 불편합니다. 이용자끼리 '나만의 출력스타일'을 공유할 수 있도록 기능 추가해주세요.

    The users can share the custom citation style by using back-up and restore function in Legacy, but New RefWorks is not. It was very useful feature. I want to share my custom style with my colleague not publish to the institutional style in public.

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
  8. Add more severe authentication

    We have institutions which have multiple campuses or branch office and use a common institutional email address domain.
    If only one campus/office of a large-scale institution subscribes RefWorks, it needs to restrict to access or create new account from other places.
    I think that to add the authentication by all of the following required items would be resolved:
    - access to the unique URL
    - enter the invitation code
    - enter the institutional email address domain

    7 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
  9. link resolver visible in publicly shared folders

    I would like to have our LinkResolver links visible in publicly shared folders as an alternative to attachments. That way we can prevent giving illegal access to subscription based articles outside our institution.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
  10. There should be a more accurate update on saving.

    Current it only says "updated: sometime" instead of a specific time stamp. This is very frustrating because I can't be sure my notes are definitely saved.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
  11. Enable generation and addition of an Open URL link to a custom citation style

    We would like to be able to generate and add an open URL link to a custom citation style. In Legacy RefWorks, you are able to build a custom style with an Open URL but this is not possible in the new RefWorks because fields can not be defined in two different ways within the same style. We would like to use these URLs with our link resolver information when we are sending result sets to our patrons.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
  12. Bring back access code so people w/o RefWorks account can edit

    We are happy that public sharing is now available! Except that the option to send an access code so that people without a RefWorks account can edit/make modifications seems to no longer be available. This is something that we used frequently for committee members who don't work here and don't have an account, but still need to collaborate on a document. Please bring back the access code option!

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
  13. Improve and fix RefWorks Projects

    Make 'Untitled Project' clearer. Also please fix a bug where after creating a new Project, a message appears each time a reference is imported asking which project is should be saved to, even after the project is deleted.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
  14. Enable open URL link resolver buttons in shared folders opened by non-RefWorks users

    Enable open URL link resolver buttons in shared folders opened by non-RefWorks users

    I am my campus' RefWorks administrator and a reference librarian. We use RefShare in legacy RefWorks to send search results to our patrons. Use of our search service nearly trebled during the three years after we licensed legacy RefWorks and we believe this is largely due to the presence of a "GetIt@UNMC" button in each record in our RefShare format search results. Many search service users became interested in using RefWorks after receiving search results in RefShare format. A "shared folder" feature without "GetIt@___" open url link…

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Other  ·  Admin →
  15. Increase compatability for screen reader software by adding support for Read Aloud by LSDSoftware

    While support exists for a few other screen readers, it would be very helpful for users with specialized access needs for the RefWorks read an uploaded PDF feature to be compatible with the Read Aloud browser plugin.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
  16. public URL: output style and search function

    Sharing folders publicly I'm missing the option to choose between different (customized) output styles as well as a search function. This was available in the old version.
    For exernal users without refworks accounts the publications lists are not very comfortable to use.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
  17. I also suggest that you enable a line to put additional information about a folder, for example: "XYZ User Search" or any useful information

    I also suggest that you enable a line to put additional information about a folder, for example: "XYZ User Search" or any useful information about that folder. In the Reference Manager there was a similar metadata and it was very useful

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
  18. Allow for the coice of font and size of font in the settings. I have to change font and size each time I copy & paste.

    Instead of having to change the font and size each time I import a reference, it would be helpful if we could set this within RefWorks.

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
  19. WAYFless URL to access RefWorks 3 directly without using login page.

    We would need a WAYFless URL to RefWorks 3. In our workflows users want to go directly to RefWorks 3 from within other applications. The route to go to the login page is not needed with a WAYFLess URL. Haveing requested this already three years ago nothing seems to have happened. Frustrating.

    49 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Other  ·  Admin →

    Thank you for your feedback, and apologies for the late response.
    We will be taking a look at this, however at this time we cannot provide an expected schedule. While the benefit of this feature to the users is clear, we are currently focusing on closing some parity gaps vs. legacy RefWorks and on completing some key roadmap features. I will update here when we will have something more concrete to share.

  20. I'd like to be able to archive the infrequently used folders. So that the list does not occupy so much. it would be something similar to wha

    I'd like to be able to archive the infrequently used folders. So that the list does not occupy so much. it would be something similar to what we do in outlock "archived folders".

    Translated with www.DeepL.com/Translator

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →

    This idea will be considered for future development.
    As of the June release, alphabetical sorting of folders is supported; you can add Z or ZZ to the start of these folders’ names and sort alphabetically so that they will be at the bottom of the list.

← Previous 1 3
  • Don't see your idea?

Feedback and Knowledge Base