Download the Full Text, if it is available, automatically, so there's one less step in the research process.

Please improve Save to RefWorks to import PMID from PubMed.

I would like all my exported references to default to the Refworks database I already have open at the time.
Each time I export a new reference into Refworks, I am asked to login again which results in multiple Refworks tabs open.

There is no reference type in RefWorks for dissertations, only theses. In APA style, citations for dissertations and theses are formatted differently so RefWorks should offer an additional reference type.

make refworks compatible with Powerpoint so that works cited can be incorporated into the presentation

The default setting for book imports is for electronic books and it is, in my experience, not apparent to users until an inaccurate bibliography is created.

Perhaps you could:
A) Change the default from electronic to print
B) Bring the 'this is an electronic resource' tick-box to the top of the screen when a user imports a book record.

The most common problem we see with the formatting of references is that the author's first and last name are treated as one field, so that the in-text citation would read (Ali Smith, 2017) rather than (Smith, 2017). This happens quite a lot, is there a way to improve the export/importing of author's names?

RefWorks should capture the referring URL or (when coming from an ExL/ProQuest property) the permalink for a record when importing. This would help patrons go back to where they found the item, in case they need more details about it, want to get the item, or want to find other things like it.

Ready-made citations are provided in some databases. However, there is no 'copy and paste' function in Refworks to import them. The articles from four very popular databases cannot be grabbed by 'Save to Refworks' - Britannica School, Questia, Statista and Discovery Education Streaming. But the databases provide citations, it is ashamed that the data cannot be transferred to Refworks easily.

We would like more reference type options to support users adding content from streaming platforms such as BBC iplayer and the BUFVC site Box of Broadcasts. Currently we only have the basic 'video' option which is fine for adding films which require details such as director, distribution company etc. but the information needed to reference a tv broadcast in our Cite Them RIght Harvard style is quite different. An additional reference type would allow us to configure this to accomodate both types of video content.

How about a feature to set a default folder where refs are uploaded? I'm using the taskbar function to save to RefWorks and I'm required to assign the folder manually from the user interface every time.

Please add new function to import citations into multiple projects at once.

From Google Scholar, Primo etc, when you click on the RefWorks link next to each search record, it takes you to the following page:

https://refworks.proquest.com/combined-export/?groupcode=RWMiddlesexU&detoken=XBLgJo9sJFPnYg1wJ%5B44

If you then select to export to the New Refworks, you are taken to the following page:

https://refworks.proquest.com/login/

However, this is problematic, as it does not offer the opportunity to 'Create a new Account'.

We think that users should be directed to the following URL instead: https://refworks.proquest.com/

Articles retrieved from ProQuest are interpreted as Web Pages instead of Journal Article and information has to be manually entered.

Import numerous references that are hard keyed into a Word document.

while importing references from online new websites, refworks do capture the references but does not cite the bibliography as per harvard style for webpages accessed online.

Sometimes authors have to be entered in manually. This is especially the case when I import PDFs - RefWorks captures the wrong authors. However, it would be easier if we could rearrange the order of authors manually. Currently, if I accidentally delete the first author or skipped a third author, I can't go back and add these authors in their correct order. Instead, I have to re-type all the author names again in the correct order.

Please allow authors to be manually added and allow us to add authors in a specific order/ wherever we click in the author section.

Interview and Survey are 2 very common and popular resources types for student's project. However, they cannot be found on the pull down menu under 'Resources Type".

Please add a line break function to the style editor. For those of us that have to submit Working Bibliographies for auditing, it would be great if we were able to export our large amounts of references with the abstract already on the next line as opposed to having to go back and perform line breaks manually after exporting.