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Rapido

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14 results found

  1. Add the ability to create exclusionary sets in Rapido

    We need the ability to create sets in Rapido based on "does not include" criteria. For instance: a set of all active lending requests where the borrowing library is NOT "Library X". This would help libraries that have different sets of lending rules for certain partner libraries (likely a common issue for libraries that are part of consortia).

    19 votes
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  2. Ability to change/correct due dates for RapidILL requests processed through Rapido.

    As an ILL staff member, I would like to be able to change the due dates for RapidILL requests processed through Rapido so that I can correct due dates when necessary. Sometimes staff or student workers incorrectly enter the due date or the system assigns an incorrect due date. At present, there is no way to fix this.

    12 votes
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  3. Exclude Rapido temporary bibs from Alma's Authority Control Task List

    Currently, when a patron places a borrowing request through Rapido, a temporary bib. is created and appears on the Authority Control Task List in Alma. This is problematic for the Cataloging staff who rely on the Authority Control Task List to identify authority updates needed on local records.

    As a Cataloger, it is hard to identify these Rapido temporary bibs. even if they are suppressed since institutions may have other suppressed records. It is also currently not possible to exclude them from the Task List.

    We would like a way to filter the Authority Control Task List to exclude Rapido…

    12 votes
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  4. Have member rules honor unavailable locations and temp locations

    We have noticed that RAPIDO lending rules are not honoring our unavailable locations, like our withdrawn library, or our temp unavailable locations like reserves. We need RAPIDO to honor these as it confuses staff and takes time to reject these requests.

    12 votes
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  5. Add Create Request option to the Resource Sharing Requests task list menu

    When manually creating a request (borrowing or lending) for a patron, you currently have to get into a list/set of requests before you can access the "Create Request" button. This is not intuitive because the request doesn't exist yet and it wastes time while you wait for a page to load that you won't actually be working with.

    Offering the "Create Request" option from the Resource Sharing Requests task list menu puts this ability at an earlier spot to be able to start this request and doesn't waste clicks getting to an area that is not necessary. If one Create…

    9 votes
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  6. Field on Borrowing Request form for non-Rapido lending library's identifier (TN number ILL number, etc.)

    Idea: Create a field on the borrowing request form for the "Lender's Identifier". This field would either map from an ISO Illiad request (or other request), or be keyed in by the borrower when receiving or externally ordering a physical item. The lender's identifier in these cases would be the "Illiad TN number" or "OCLC Request ID" as a couple of examples. This field would also appear in the receive workflow.
    It would also be beneficial to have this field included on the Resource Sharing Return Slip Letter in case the lender's paperwork goes missing. This will help facilitate a…

    6 votes
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  7. Show lending library on Receive Item screen

    Sometimes multiple libraries fill a request for an item but you cannot see who the system thinks supplied the item without opening the request. Please add the lending library to the Receive Item screen so that you can ensure you are receiving the correct book from the correct library.

    6 votes
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  8. Multiple Letter/Notice Versions and Ability to Associate to Institution or Pod by Location

    Our institution has two Rapido fulfillment scenarios.

    1. Pick from shelf to lend material to a library on our consortial courier route.

    2. Pick from shelf and 'band' (or removable label) and ship via postal mail to requesting out-of-state libraries.

    Our student workers do our pick from shelf and sorting, so need to know from the pick from shelf slip whether the item goes into the courier bin or to the area of the library that handles shipping.

    It would be a pretty bad error for an item intended for a distant library to land in the courier bin. Less so (though …

    5 votes
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  9. Lending reports - reject reasons

    As an ILL staff member who is not a systems or analytics expert, I would like one or more out of the box lending reports of reject reasons so I can locate and correct problems with workflows, staffing levels, and configurations.

    I would recommend something like "reject reasons used in (large unit of time) by (smaller unit of time)," such as in a month by day or in a year by week, and "reject reasons used in (unit of time) as percentage of the whole."

    4 votes
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    0 comments  ·  Analytics  ·  Admin →
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  10. Lending reports - fill rates

    As an ILL staff member who is not a systems or analytics expert, I would like one or more out of the box lending reports showing our fill rates (requests supplied vs. requests received for a selected period of time) so I can correct inefficiencies and maintain the level of service required by RapidILL agreements.

    4 votes
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    0 comments  ·  Analytics  ·  Admin →
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  11. Lending reports - top borrowers/borrower stats

    As an ILL staff member who is not a systems or analytics expert, I would like an out of the box lending report listing the libraries that borrow from us the most over a large period of time so that I can appropriately allocate processing space and staff time. Since we process local scan requests through Rapido, I would like to be able to exclude a specific library (us) from this report.

    4 votes
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    0 comments  ·  Analytics  ·  Admin →
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  12. Rapido UI 'Sets': Lending Request Filter Options Should Include Requested Resource Type: Article, Chapter, or Book

    Sometimes a request is generated from a physical material record, but the user wants digital fulfillment.

    Digital and print resource-sharing fulfillment are completely separate workflows for us. If this is true for others as well, it would help to be able to see if a request is for a book-chapter or article rather than a book--as opposed to just the distinction between digital and physical. (We supply what we have, format-blind, and the supplied format will either be downloaded and supplied or scanned and supplied.)

    2 votes
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  13. Expected arrival date

    Instead of telling the patron a specific length of time, it will take to get an item, or a specific date when it is expected it would be better to have a range of time e.g. instead of 7 days, 7-10 days, and instead of 11/02/22, 11/02/22-11/04/22. This would help account for business days and delays in shipping.

    1 vote
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    0 comments  ·  Configuration  ·  Admin →
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  14. Convert to Resource Sharing should not be an option on the pick from shelf, when the item is a lending request from another school.

    Convert to Resource Sharing should not be an option on the pick from shelf, when the item is a lending request from another school.

    As we understand it, "Ship Digitally" requests should be Cancelled and "Patron digitization requests" should be Converted. However, requests in the pick from shelf lists don't show this distinction and both "Cancel" and "Convert" are options in the row action. To minimize confusion, we would prefer to gray out or hide the "Convert" option for a Ship Digitally? request.

    We've been telling staff to try to Convert first, and if they get an error, then go…

    1 vote
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