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Rapido

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61 results found

  1. Populate the partner_code XML field in Resource Sharing Shipping and Return slips with Alma library code

    Situation: We are using a 3rd party logistical company to deliver the Rapido requests from Swiss libraries around Switzerland. After the shipping or return slips are printed in Alma, libraries are filling in the logistical details in the 3rd party system by picking the destination library from a list of libraries. We have around 500 libraries in our network and sometimes the names are similar. This leads to mistakes.

    Currently, the value in the XML field notificationdata/partnercode is always filled in with the name of the library and not its code.

    Idea: We would like the XML field…

    289 votes
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  2. Rapido to parse all volume formats for multivolume works

    Currently, when requesting volumes of multivolume works, the Rapido tile can only parse the following volume formats from the item description:
     
    "3" (digits only)
    "v.3" (no space)
    "v. 3" (with space)
     
    This affects the Refine Offer function: if the patron inputs a string that Rapido cannot parse (for example, "XII", "Jan", "Bd. 3" as written in the item description), it disregards that volume information. This usually gives a positive result (terms are displayed disregarding the volume's availability), places the request on title level (whole multivolume work) without linking the wanted volume (item) to the Rapido request. In such…

    246 votes
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    3 comments  ·  Other  ·  Admin →
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  3. Due dates synchronized with the calendars of libraries

    We noticed that Rapido does not consider closing periods entered in the calendar of the library. The due dates of Rapido requests are therefore not based on that calendar, while the due date of the loaned temporary item is. Consequently, a mismatch occurs, which in addition interferes with the renewals.

    We would like:
    1. Rapido considers the closing periods entered in the library calendar in Alma.
    2. Rapido synchronises the borrowing and lending requests due dates.

    186 votes
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  4. Patron wants to receive particular material type through Rapido

    Patrons select sometimes a particular material type, e.g. an audio book in our Primo VE. With Rapido, if patrons request their preferred media, e.g. the audio book of a title, the Rapido lending request is sometimes placed on a different material type, e.g. a physical book. This is not what patrons expect.

    The lending library cannot not know which format the patron wants, and therefore sends a wrong document to the pickup library.

    This happens when there are separate bibliographic records per material type in the Primo VE search result. However, in the Global Title Index (GTI), the material type…

    151 votes
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  5. Possibility to re-loan an item after the max. renewals possible at the pick-up library

    We would like to have a parameterization option that allows the following: Items requested with Rapido that have reached the maximum renewal possibilities can be re-loaned at the pick-up library without having to be returned to the owning library – if there is no other reservation on that specific item.

    139 votes
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  6. Renewal options

    With Rapido, renewals are restricted to five times. With Fulfillment, renewals are based on a maximum number of days (and are not limited on x-times).  We would like to have a parameterization option that allows the following: Renewals in Rapido should also work according to the logic with the maximum number of days (and not limited on x-times)

    112 votes
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  7. Check mark for offer refinement

    In the moltivolume form, after the refine of the offer is finished, a icon or a text message should be displayed that indicates to the user that the process is done (see attached image).

    102 votes
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    0 comments  ·  Discovery  ·  Admin →
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  8. Prioritization of reservations

    In a system, where users can create a reservation either via the get-it section or via the Rapido-Tile, the reservation from the get-it section currently have priority over reservations made via the Rapido-Tile. Our wish is, that the reservations are fulfilled in the order of their creation date, regardless of how they were created.

    101 votes
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  9. Prioritization of the libraries in a given pod

    The Rapido lending request distribution algorithm does not allow the different libraries in a pod to be prioritised. This would be useful to ensure that in case of multiple items the most staffed libraries are given priority in the attribution of requests, and to prevent small libraries from being overwhelmed by lending requests.

    84 votes
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  10. Place reservations on title level instead of item level

    When a user creates in Rapido a reservation on a copy that is not available, the reservation should be created at the title level. Because, if there are multiple items not unavailable, the reservation is placed on a specific item. If another item becomes available sooner, the reservation is not moved to that item. The patron has to wait for the item that was reserved when the reservation was placed, even if another item might be available sooner. For this reason, a reservation should be created at the title level instead of the item level.

    72 votes
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  11. Configurable lending request reject reasons

    There are currently 25 lending request reject reasons in Rapido. That is too many, many that don't make sense for our institution and workflow. We would like to be able to configure the lending request reject reasons - add some, remove some, and rename some. There is currently no table in Alma to do this and Ex Libris cannot update this through a service request either.
    The 25 lending request reject reasons as of March 2, 2023 are listed in the file included in this Idea Exchange.

    71 votes
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  12. Temporary location gets deleted after a Rapido process

    If an item is in a temporary location before a Rapido loan, at the moment of the return, the previous temporary location gets not restored but the item is put back to the standard location.
    We would like that when returning an item under a Rapido loan, the previous temporary location is set back, instead of the standard one.

    56 votes
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    4 comments  ·  Other  ·  Admin →
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  13. Show lending library on Receive Item screen

    Sometimes multiple libraries fill a request for an item but you cannot see who the system thinks supplied the item without opening the request. Please add the lending library to the Receive Item screen so that you can ensure you are receiving the correct book from the correct library.

    48 votes
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  14. Expected arrival date

    Instead of telling the patron a specific length of time, it will take to get an item, or a specific date when it is expected it would be better to have a range of time e.g. instead of 7 days, 7-10 days, and instead of 11/02/22, 11/02/22-11/04/22. This would help account for business days and delays in shipping.

    41 votes
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  15. Add "additional format" question to all patron forms

    There is currently a checkbox titled "Allow other format" under "Request attributes" in Rapido to indicate whether a patron will accept a format other than the one requested. This checkbox is currently used only when staff are placing requests on behalf of a patron, but it would be useful to have this information for all requests. Currently, if a patron requests an ebook and we are unable to get it we have to email them to find out if they can take a physical version. This adds a lot of additional time, especially if the patron doesn’t see our first…

    40 votes
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  16. Exclude Rapido temporary bibs from Alma's Authority Control Task List

    Currently, when a patron places a borrowing request through Rapido, a temporary bib. is created and appears on the Authority Control Task List in Alma. This is problematic for the Cataloging staff who rely on the Authority Control Task List to identify authority updates needed on local records.

    As a Cataloger, it is hard to identify these Rapido temporary bibs. even if they are suppressed since institutions may have other suppressed records. It is also currently not possible to exclude them from the Task List.

    We would like a way to filter the Authority Control Task List to exclude Rapido…

    40 votes
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  17. Ability to change/correct due dates for RapidILL requests processed through Rapido.

    As an ILL staff member, I would like to be able to change the due dates for RapidILL requests processed through Rapido so that I can correct due dates when necessary. Sometimes staff or student workers incorrectly enter the due date or the system assigns an incorrect due date. At present, there is no way to fix this.

    37 votes
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  18. Send messages to any partner directly from request

    We would like to send messages to any partner directly from a request. Currently, this is not possible with RapidILL/RapidR or email partners.

    29 votes
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  19. Make presence or absence of Blank ILL form configurable

    Currently, the Blank ILL form can only be toggled on or off. Please make the presence or absence of the Blank ILL form configurable. This requires two things. 1) Incorporate Blank ILL form into Display Logic Rules. For example, libraries would like to be able to hide this form from certain user groups. 2) Much like the Rapido tiles, allow us to show or hide the physical or digital aspects of the Blank ILL form. For example, during campus closures, we would like to be able to suspend all physical requesting via the Blank ILL form, but continue to allow…

    25 votes
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    1 comment  ·  Discovery  ·  Admin →
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  20. Field on Borrowing Request form for non-Rapido lending library's identifier (TN number ILL number, etc.)

    Idea: Create a field on the borrowing request form for the "Lender's Identifier". This field would either map from an ISO Illiad request (or other request), or be keyed in by the borrower when receiving or externally ordering a physical item. The lender's identifier in these cases would be the "Illiad TN number" or "OCLC Request ID" as a couple of examples. This field would also appear in the receive workflow.
    It would also be beneficial to have this field included on the Resource Sharing Return Slip Letter in case the lender's paperwork goes missing. This will help facilitate a…

    24 votes
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