Rapido
Your feedback matters to us. Help us improve Rapido by telling us what you’d like to see using the message areas below. You can also can support something already posted.
We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.
For more information please review our FAQ and guidelines. Thank you.
58 results found
-
Add 'Use Rapido Pod Terms' and 'Rapido Partner' columns to add partners action on rota tab
When attempting to add a partner to a borrowing request from the Rota tab > Add partners action, staff have noticed that the 'Use Rapido Pod Terms' and 'Rapido Partner' columns are missing, see screenshot 'Add partners from rota'.
Both columns are essential for accurately identifying the correct partner and efficiently submitting requests using pod terms. When these columns are missing at the point of need, the workflow slows down significantly. Staff must spend extra time trying to determine the correct partner, especially for requests to send to Rapido partners since it's not possible to identify at a glance which…
33 votes -
Resource Sharing Requests: Make sorting order sticky
Currently, in the list of Resource Sharing Requests the Borrowing Requests are by default sorted by update date descending and the Lending Requests by creation date ascending. Our preferences differ from this, and we would like the sorting order to be sticky.
62 votes -
Transit times via Analytics Reports
We would like to have a clear view of transit times in Rapido, in order to ensure an efficient user experience, optimize internal workflows and enable accurate calculations of the various relevant dates.
To assess these service times, it is important to define the topology for which the solution is being proposed: We will assume two universities (UniversityA and UniversityB) participating in a Rapido pod. Each university has a central point (branchI and branchJ), which is the only branch responsible for handling shipments. In addition, each university has many other branches.
The total time from when…
6 votes -
Mediate requests based on presence of certain fields
We would like to be able to mediate requests based on the presence or absence of certain fields, such as the page numbers. For instance:
For physical requests which include the number of pages in the book due to either an error in the patron understanding the blank form or a database importing information wrong, anything that gets sent directly to a RapidILL partner gets interpreted by the system as a copy request. The lending library will either send back a bad citation or pass it on without filling it, delaying the request and wasting potentially multiple lenders' time. We'd…
4 votes -
在My Request--排序方式中,除“状态”、题名以外，增加以“请求日期”排序的方式,方便申请者查找。谢谢。
在Rapido Starter用户界面：My Request--排序方式中,增加以“请求日期”排序的方式,方便申请者查找。谢谢。
6 votes -
Add mediation rule action to add general message
Add a new mediation rule action to add a specified general message to the request before sending.
16 votes -
Add mediation rule action to add request note
Add a new mediation rule action to add a specified request note to the request before sending.
0 votes -
Move to branch automation exception when all items are unavailable
Create an exception for move to branch automation when all items held by the library are unavailable. could just add an option like the ones in the screenshot attached.
18 votes -
Send resource sharing requests directly to pick up locations
Have the option to send the pick up location's address (where the pick up location is a library not requests with personal delivery selected) to the lending library to have the request sent directly to the pick up location rather than to the Resource sharing library.
A little tick box to receive resource sharing requests could be good, similar to screen shot.
22 votes -
Differentiate Rapido Physical Offer
Is ist possible to differentiate Rapido Physical Offers by POD or by type of order?
We would like to have the possibility to be able to suppress the display of the Rapido Tile more specifically.
E.g. we would like to suppress the Rapido Tile for courier but not for home delivery.18 votes -
Hide Rapido tile with availability by the borrowing library
We would like to have the option to hide the Rapido tile with availability by the borrowing library, because we do not have a campus structure and the IZ is made up of widely scattered libraries.
19 votes -
Rapido API: possibility to extract the borrowing IZ/library and lending IZ/library for a request (based on the external request ID)
In order to access some relevant information of the lending and borrowing library, we need a possibility to extract the lending and borrowing IZ (and if possible as well library) of a request via API. The lending and borrowing IZ are unknown and should not be an input parameter for the API request. It should be possible to do this API request at NZ level, in the borrowing IZ and in the lending IZ (in all cases the two output parameters should be the borrowing IZ and the lending IZ; to get the lending and borrowing library would be a…
3 votes -
Add RapidILL pod information to Rapido
Libraries are part of different RapidILL pods with different agreements around fulfillment time and loan length. We would like RapidILL pod information to import into Rapido and be available in Analytics.
1 vote -
Option to Separate CDI and GTI
Currently, to turn on CDI for unowned electronic resources also turns on the GTI for physical resources. We want to be able to include article request data in a separate search profile. The GTI is very messy still and librarians are asking for more control in their default sets to better meet the needs of our patrons without frustrating them with bad records for items they cannot get. We want to indlude CDI for unowned items in all our search profiles and still let patrons be able to expand to the GTI.
45 votes -
Hide unrequestable formats in the GTI
Our librarians and patrons are increasingly frustrated with the number of records in the GTI for items not available through requesting. We would like the ability to configure what format types appear in our GTI search profiles. This way our library can decide to hide all streaming video from appearing in the search for our patrons. Basically, a built in behind the scenes filter.
This is how I think it would work. In the search profile settings, add a place where systems librarians can select what formats they want visible in the GTI. For example they can select Book, DVD,…
56 votes -
Print multiple slips for multivolume requests
For multivolume requests, only one shipping slip or return slip is printed even though Rapido knows there are multiple items involved in the request. Practitioners have a few workarounds right now: we can rubberband items together; we can photocopy the printed slip; or we can reprint the slip however many times is needed to have a slip per item. The second two options are a waste of time, and the first can lead to items with no paperwork attached to them if the rubber band breaks or the books otherwise become separated from each other. Rapido knows how many items…
5 votes -
Bring in ISSN when DOI is present in the blank form
Currently when a patron makes a request using the blank form, they can click a box to auto-populate fields based on a DOI. A surprisingly large amount of the time patrons have a DOI but don’t think to click the button and requests come to staff review for us to add an ISSN. We would like Rapido to check the DOI and add in the ISSN even if the patron doesn’t click the auto-populate button. This would greatly reduce the number of requests coming to staff review, which would decrease both staff time spent looking up ISSNs and turnaround time.
9 votes -
Volume information from RapidR requests should import to Rapido
Sometimes we’ll get a request for a single volume from a multivolume set where RapidR shows which volume the patron wants, but that information hasn’t transferred into Rapido and doesn’t show on the pull slip. In these cases, someone has to take the extra step to log into Rapid to find out whether volume information is available, which is a waste of time. Usually it isn’t obvious that the title is a multivolume set, so additional time is wasted either going back into the stacks to collect the volumes or reshelving extra volumes which were pulled. Rapido should be able…
8 votes -
Full partner records for RapidILL partners
Our Rapido, ISO, and email partners all get full partner records in Rapido. However, our Rapid partners just get a per-request import of contact information from the Rapid directory that we can’t augment or otherwise work with. We want partner records for RapidILL partners to appear in the Resource Sharing Partner List; they could either appear only in the Institution list, or appear in the Community list so we could copy them into the Institution list to edit them. This would let us augment the information from Rapid with customizable fields currently available in the partner record interface, allow us…
6 votes -
Create Analytics report based on Patron Query template
We would like to run analytics based on patron query emails to see how many times we’re sending certain messages to our patron, such as that their request exceeds copyright or that we already own the item they are requesting. Having access to this information could improve our services in the future, as it could show places where we need to focus efforts on patron education or where we need to change something about how we do things.
1 vote
- Don't see your idea?