Add additional Rapido indicator option of ‘Yes – manually assigned’
It is not easy to report on borrowing requests supplied by Rapido partners. We initially thought that Rapido indicator could be used but Ex Libris clarified that Rapido indicator = yes means that a request has been sent automatically to a Rapido partner. If a Rapido partner has been added manually, the Rapido indicator changes to no (the borrowing requests Analytics knowledge centre page has since been updated to clarify this).
Although it is useful to know how many requests were sent automatically i.e. without staff intervention, we want to report accurately on requests supplied by Rapido libraries to justify the subscription cost and any future renewal of the product.
We use Partner System Type = Automatically generated but, when a library we do ISO requesting with moves to Rapido, their partner system type changes from Alma to Automatically generated. This means all historic requests now show as Rapido requests i.e. before they subscribed to Rapido. I now have to use borrowing creation date in my case statement to split their requests between ISO and Rapido, based on their go-live date. This isn’t sustainable as and when more partners move to Rapido.
It has been suggested on the Ex Libris Rapido mailing list that there should be three Rapido indicator options: Yes – automatically assigned; Yes, manually assigned; and No. If this could be implemented and only show as a yes option from the point a library subscribes to Rapido, reporting would be easy, and out of the box reports could be created.
Bronwen Blatchford
shared this idea
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AdminMeghann Weldon
(Admin, Ex Libris)
commented
Hello Bronwen,
We have added a development to change the behavior for manually added Rapido partners. This development will be via a new parameter that will allow for when libraries add their Rapido partners manually to the request it will use pod terms and the Rapido indicator will be yes.