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6 results found

  1. Add RapidILL pod information to Rapido

    Libraries are part of different RapidILL pods with different agreements around fulfillment time and loan length. We would like RapidILL pod information to import into Rapido and be available in Analytics.

    1 vote
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    0 comments  ·  Integrations  ·  Admin →
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  2. Bring in ISSN when DOI is present in the blank form

    Currently when a patron makes a request using the blank form, they can click a box to auto-populate fields based on a DOI. A surprisingly large amount of the time patrons have a DOI but don’t think to click the button and requests come to staff review for us to add an ISSN. We would like Rapido to check the DOI and add in the ISSN even if the patron doesn’t click the auto-populate button. This would greatly reduce the number of requests coming to staff review, which would decrease both staff time spent looking up ISSNs and turnaround time.

    5 votes
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  3. Volume information from RapidR requests should import to Rapido

    Sometimes we’ll get a request for a single volume from a multivolume set where RapidR shows which volume the patron wants, but that information hasn’t transferred into Rapido and doesn’t show on the pull slip. In these cases, someone has to take the extra step to log into Rapid to find out whether volume information is available, which is a waste of time. Usually it isn’t obvious that the title is a multivolume set, so additional time is wasted either going back into the stacks to collect the volumes or reshelving extra volumes which were pulled. Rapido should be able…

    2 votes
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  4. Resupplying a Request - be made avaliable for non - rapido requests

    "Resupplying a Request"

    Currently "resupply" a document on the Lending side is possible only for Rapido/RapidILL requests and not other Alma Resource Sharing Partner requests such as requests from ISO LADD partners.

    However most Alma libraries have requests coming from difference sources and now this feature is creating different workflows, making it too hard to use, i.e. Rapiod request can use "resupply", Non Rapid requests via ISO partners cannot, staff will have to use email to resupply.

    We'd like to see all requests coming into Alma can be resupply using this feature.

    Case #07262909

    Currently "Resupplying a Request" works if…

    4 votes
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  5. Use of RFID in "Shipping Items"

    The button "Read RFID" should also be available in "Shipping Items" (Fulfillment --> Resource Sharing: Shipping Items) to scan in items.

    8 votes
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  6. Enable back-and-forth of requests between Resource Sharing and Purchase Request

    Request Description: Often we’ll send requests that are difficult to get via resource sharing to acquisitions by creating a purchase request from Rapido. However, in doing so create a separate request and never find out whether the patron actually got their item. This means that if a patron comes with us with questions, we can’t answer them. (Is acquisitions working on it? Did they cancel it? Who knows!) It also means that if acquisitions can’t purchase the item for some reason, they have no way to send the request back to us so we can try again with those more…

    6 votes
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    2 comments  ·  Integrations  ·  Admin →
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