Resupplying a Request - be made avaliable for non - rapido requests
"Resupplying a Request"
Currently "resupply" a document on the Lending side is possible only for Rapido/RapidILL requests and not other Alma Resource Sharing Partner requests such as requests from ISO LADD partners.
However most Alma libraries have requests coming from difference sources and now this feature is creating different workflows, making it too hard to use, i.e. Rapiod request can use "resupply", Non Rapid requests via ISO partners cannot, staff will have to use email to resupply.
We'd like to see all requests coming into Alma can be resupply using this feature.
Case #07262909
Currently "Resupplying a Request" works if the following two criteria are met:
(A) Borrowing Partner (has to be a Rapid partner at the moment) - has to use "Resupplying Request" option, this will set the Lending side Request to "Created lending request" again, and only then, can the Lending side Ship Digitally again. (And this can only be done once) - AND
(B) This is currently only applicable to Rapido/RapidILL Requests and not other Alma Resource Sharing Partners requests such as ISO LADD partners - those requests come into ALMA will not be able to use this feature.
paul wei
shared this idea
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