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RapidILL

Your feedback matters to us. Help us improve RapidILL by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines. Thank you.


45 results found

  1. Can Ex Libris Tools Optimize Media Content?

    How can Ex Libris solutions be adapted for XtraSaaS (https://xtrasaas.com) to improve digital archiving, content searchability, and personalized user engagement?

    We want to explore the potential use of Ex Libris tools in managing large volumes of news and media content, ensuring efficient organization and enhanced audience experience.

    1 vote
    0 comments  ·  Alma integration  ·  Admin →
    How important is this to you?
  2. Can Ex Libris Tools Support Real Estate Resource Management?

    Can Ex Libris solutions be customized for real estate developers (https://www.uniondevelopers.com) to manage shared resources, create knowledge hubs, or enhance collaboration in community and commercial projects?

    We are exploring if Ex Libris systems like Alma or Primo can support our needs for information and resource management in non-academic settings.

    1 vote
    0 comments  ·  Alma integration  ·  Admin →
    How important is this to you?
  3. 1 vote
    0 comments  ·  Configuration  ·  Admin →
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  4. 1 vote
    0 comments  ·  Configuration  ·  Admin →
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  5. RapidILL Improvements Based on User Factors

    Should rely on user feedback for the best improvements. It will be more practical and effective fish eat fish

    1 vote
    0 comments  ·  Other  ·  Admin →
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  6. RapidILL interface should be improved

    For ease of operation and convenience of searching as quickly as possible. RapidILL interface should be improved to be more user-friendly, especially the menu capybara clicker

    3 votes
    0 comments  ·  Other  ·  Admin →
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  7. Error during the process of receiving documents

    Has anyone encountered any difficulties using RapidILL during the process of requesting and receiving documents? If so, can you share your experience and solutions?
    Share more: block blast

    1 vote
    0 comments  ·  Other  ·  Admin →
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  8. customizing the text when sending the download URL via email

    When sending the download URL by email, We want to add notes regarding usage (such as not sharing with others). Additionally, it would be wonderful if customization could be done in both English and Japanese.

    1 vote
    0 comments  ·  Rapid X  ·  Admin →
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  9. Don't loose patron information by accident

    If you by accident change the status on a request that's not RapidILL to Request Completed, then all information about the who ordered the material is lost, even if it's only a few minutes. There gotta be a way to retrieve that information and undo that mistake.

    3 votes
    0 comments  ·  Alma integration  ·  Admin →
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  10. "Send query to patron" is visible in attachments

    When you send an e-mail to patron using the "Send query to patron"-function in Alma it would be useful if that e-mail is later visible in attachments, so that other colleagues might see exactly what have been said.

    3 votes
    0 comments  ·  Alma integration  ·  Admin →
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  11. Do not merge the "From page" and "To page" in Lending Requests

    Currently, the "From" and "To" page range indicated by patron users in the request form are displayed separately in the Borrowing Request, but are merged in a single "From page" field on the Lending side.
    This sometimes leads to missing information on the Lending side.

    We had cases where patrons added e.g. "1-2" in the "From" field and "4-5" in the "To" field, in order to get four pages scanned with one single request (let's say that they knew page 3 only contained ads).
    By design, the "From" and "To" fields were merged when transferring the information from the Borrowing…

    1 vote
    0 comments  ·  Lending  ·  Admin →
    How important is this to you?
  12. Allow export of a file of libraries we share Rapid pods with from the Rapid website

    At present, it is possible to export a CSV file of libraries who are in Rapid Reciprocal with us, but not of libraries who are in the same pods as us. It would be very helpful if we could get such a list. It would also be very helpful if these files could include at least the library's email as well as name, and better yet, their address.

    One of several issues this would help with is that currently Rapid does not import full address information into ILLiad. (If that ever is resolved, 90% of why I need this list…

    3 votes
    How important is this to you?
  13. Routing request to libraries with a subscription to A journal and not to those with an open access platform in their catalog

    Now orders are directed to libraries with access only to an open access platform that many times in practice do not provide articles instead to libraries that have a subscription to the journal.
    The result is that many times after the order has passed through many libraries it is finally rejected. Since there is synchronization between the journal IDs (issns, oclc) you can't write an oclc that appears only for subscribers.

    4 votes
    0 comments  ·  Other  ·  Admin →
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  14. Show volume number in Borrowing and Lending Requests

    In the Borrowing Requests List and the Lending Requests List, it is currently not possible to see the volume details the patron added to the request form.
    This can lead to difficulties when trying to fulfill requests linked e.g. to multivolumes, where the volume indication is fundamental.
    Therefore, displaying it in both Requests (B/L) would be very useful.

    178 votes
    2 comments  ·  Lending  ·  Admin →
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  15. RapidILL Toolkit for Improving Scan Quality

    📋 Functionality Description:

    a) Description:

    🛠️ Develop a comprehensive guide and set of tools to help both lending and borrowing libraries edit and improve scans produced for RapidILL.

    b) Business Reason:

    This enhancement would benefit the RapidILL community by:

    🎯 Improving overall scan quality and accessibility

    🤝 Enhancing customer care for end-users

    ⚖️ Balancing speed with quality in document delivery

    🔧 Providing resources for libraries with varying equipment capabilities

    c) User Story:

    👩‍💼 As a library worker using RapidILL, I want access to best practices, tools, and guidelines for producing and editing high-quality scans, so that I can provide better…

    4 votes
    0 comments  ·  Other  ·  Admin →
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  16. Region-Specific Copyright Guidance and Integrated Workflow for RapidILL

    📋 Functionality Description:

    a) Description:

    🌐 Implement a system within RapidILL that provides region-specific copyright guidance and introduces an integrated workflow to check copyright compliance during document delivery.

    b) Business Reason:

    This enhancement would benefit the entire RapidILL community by:

    ✅ Ensuring copyright compliance across different regions

    🛡️ Reducing liability for both lending and borrowing libraries

    ⚡ Streamlining the copyright checking process

    🎓 Educating end-users about their copyright responsibilities

    c) User Story:

    👩‍💼 As a library worker using RapidILL, I want to access region-specific copyright information and have an integrated copyright check workflow so that I can ensure compliance with…

    5 votes
    1 comment  ·  Other  ·  Admin →
    How important is this to you?
  17. Sending article information from a link resolver

    We would like to pass article information to RapidILL's "New Request" form through a link resolver service such as 360Link, so that we can easily make new requests.

    4 votes
    0 comments  ·  Borrowing  ·  Admin →
    How important is this to you?
  18. Priority by language (not just by time-zone and load-balance)

    Rapid should prioritize the language of requests, so that requests in languages such as Hebrew and Arabic would be sent to libraries specializing in these languages, before other libraries.

    4 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
  19. One Pod for all RapidILL customers

    As RapidILL has time-zone and load-balance algorithims in place, it seems that the multiple Pod system is somewhat redundant.

    6 votes
    0 comments  ·  Other  ·  Admin →
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  20. Changing daily quota of Lending requests

    It should be possible to change the daily quota of Lending requests independently, and not via Support
    see Idea: https://ideas.exlibrisgroup.com/forums/935109-rapidill/suggestions/45302506-ability-to-throttle-the-number-of-lending-requests

    9 votes
    How important is this to you?
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