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7 results found

  1. Routing request to libraries with a subscription to A journal and not to those with an open access platform in their catalog

    Now orders are directed to libraries with access only to an open access platform that many times in practice do not provide articles instead to libraries that have a subscription to the journal.
    The result is that many times after the order has passed through many libraries it is finally rejected. Since there is synchronization between the journal IDs (issns, oclc) you can't write an oclc that appears only for subscribers.

    3 votes
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    0 comments  ·  Other  ·  Admin →
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  2. RapidILL Toolkit for Improving Scan Quality

    📋 Functionality Description:

    a) Description:

    🛠️ Develop a comprehensive guide and set of tools to help both lending and borrowing libraries edit and improve scans produced for RapidILL.

    b) Business Reason:

    This enhancement would benefit the RapidILL community by:

    🎯 Improving overall scan quality and accessibility

    🤝 Enhancing customer care for end-users

    ⚖️ Balancing speed with quality in document delivery

    🔧 Providing resources for libraries with varying equipment capabilities

    c) User Story:

    👩‍💼 As a library worker using RapidILL, I want access to best practices, tools, and guidelines for producing and editing high-quality scans, so that I can provide better…

    4 votes
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    0 comments  ·  Other  ·  Admin →
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  3. Region-Specific Copyright Guidance and Integrated Workflow for RapidILL

    📋 Functionality Description:

    a) Description:

    🌐 Implement a system within RapidILL that provides region-specific copyright guidance and introduces an integrated workflow to check copyright compliance during document delivery.

    b) Business Reason:

    This enhancement would benefit the entire RapidILL community by:

    ✅ Ensuring copyright compliance across different regions

    🛡️ Reducing liability for both lending and borrowing libraries

    ⚡ Streamlining the copyright checking process

    🎓 Educating end-users about their copyright responsibilities

    c) User Story:

    👩‍💼 As a library worker using RapidILL, I want to access region-specific copyright information and have an integrated copyright check workflow so that I can ensure compliance with…

    5 votes
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    1 comment  ·  Other  ·  Admin →
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  4. Priority by language (not just by time-zone and load-balance)

    Rapid should prioritize the language of requests, so that requests in languages such as Hebrew and Arabic would be sent to libraries specializing in these languages, before other libraries.

    4 votes
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    0 comments  ·  Other  ·  Admin →
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  5. One Pod for all RapidILL customers

    As RapidILL has time-zone and load-balance algorithims in place, it seems that the multiple Pod system is somewhat redundant.

    6 votes
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  6. Export monthly borrowing/lending summary reports

    Under Tools > Statistics > Lending Summary/Borrowing Summary, the statistics shown on the screen can drill down to monthly level but when I clicked on Excel, the file does not breakdown to monthly level. We had to resort to copy and paste from the screen into an Excel file and format it. It would save staff time if the export includes the monthly statistics.

    2 votes
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  7. Reducing turnaround times

    Since each lending library can hold a request for 4 working days, sometimes files are received after a long time (for example: if there are many libraries and each one takes 4 days to Unfill, before one library eventually fills it).
    A solution to this could be to treat requests with only one match differently than requests with many matches, e.g., reduce the holding time for requests to 2 days when more than 1 library holds the item.

    84 votes
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    1 comment  ·  Other  ·  Admin →
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