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RapidILL

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4 results found

  1. Reducing turnaround times

    Since each lending library can hold a request for 4 working days, sometimes files are received after a long time (for example: if there are many libraries and each one takes 4 days to Unfill, before one library eventually fills it).
    A solution to this could be to treat requests with only one match differently than requests with many matches, e.g., reduce the holding time for requests to 2 days when more than 1 library holds the item.

    85 votes
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    1 comment  ·  Other  ·  Admin →
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  2. One Pod for all RapidILL customers

    As RapidILL has time-zone and load-balance algorithims in place, it seems that the multiple Pod system is somewhat redundant.

    3 votes
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  3. Export monthly borrowing/lending summary reports

    Under Tools > Statistics > Lending Summary/Borrowing Summary, the statistics shown on the screen can drill down to monthly level but when I clicked on Excel, the file does not breakdown to monthly level. We had to resort to copy and paste from the screen into an Excel file and format it. It would save staff time if the export includes the monthly statistics.

    2 votes
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  4. Priority by language (not just by time-zone and load-balance)

    Rapid should prioritize the language of requests, so that requests in languages such as Hebrew and Arabic would be sent to libraries specializing in these languages, before other libraries.

    1 vote
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