Primo

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  1. Making the peer reviewed icon more accurate

    Articles and journals are marked with the peer reviewed icon in Primo based on information extracted from Ulrichsweb (https://knowledge.exlibrisgroup.com/Ulrich%27s/Product_Documentation/Searching/Ulrichsweb%3A_Peer-Reviewed_Refereed_Journals_and_Academic_Scholarly_Journals).
    The Peer Review indicator can only be set at the journal level at the moment. If a journal is identified as peer reviewed, or refereed in Ulrichsweb, all articles from this journal will be shown with the peer reviewed icon in Primo.
    However, not all articles in such journals are peer reviewed, meaning the icon sends the wrong information to user, and that this label is not reliable. It can further cause users to lose confidence in the system. …

    527 votes
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  2. Secondary sorting of records in the results list

    Primo is designed to sort the results list by one parameter only (relevancy, title etc.).
    Currently, it is not possible to define a secondary sort. Thus records with the same ranking will appear in no particular order.
    It would be beneficial to be able to configure a secondary and third sort options. For example, first sorting by Relevancy, secondary by Publishing Year and third by Title.

    483 votes
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  3. Journal coverage dates to show in the brief results page

    Would like the ability to configure Primo to display the coverage dates found in the Alma portfolio record to display in the Primo brief results.
    Currently, dates from the Alma bibliographic can display in the brief results but usually the publication date found in the bib differs than the coverage in the portfolio.
    Our patrons and staff would like to do a search for ejournals and see from the results what our coverage/holdings are without clicking into the full details.

    399 votes
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  4. Add a true "exact" search to Advanced search type

    The available search types do not include a true "exact" search, where the results inlcude the query term(s) *and only* the query term(s). This type of search is very useful for one-word queries, especially when it is a common word. Using "begins with" in these situations can still result in dozens of results. We can construct a search, but it's not something the average user would know how to do, e.g.:

    Title begins with intervention
    NOT
    Title begins with intervention?

    This is a convoluted construction, and we'd prefer a true "is exactly" search type.

    300 votes
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  5. Better display of subcategories in database-search in Primo

    In the Database search in Primo, to show subcategories you have to click the little arrow in front of the top category. This is not intuitive for end users, and this is actually the feedback that we get most often.

    It would be much better if clicking on a top category both did a search for records in this category and at the same time opened the subcategories.

    This would enable the user to see all the databases in one category, and at the same time display the possibillity to narrow down to a subcategory if necessary.

    I hope that…

    296 votes
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  6. Ability to dedup or FRBR between local data and CDI data

    For Primo Central Index data collections, the PCI citation often represents a title that we also hold in our local data. The current inability to dedupe or cluster between PCI and local data means that users will always be presented with two hits when they are on the combined/everything scope.

    With the new Central Discovery Index (CDI), we would like the ability to configure a deduping or clustering algorithm such that we only present one hit to the user.

    293 votes
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  7. Ex Libris should allow customers to call or have an online chat with their support team

    We are disappointed with the technical support service provided by Ex Libris. We strongly believe that Ex Libris should provide customers with more effective, prompt and interactive service.

    There should be an option to call or chat online in real time with a support person who has a sound understanding of the product in question. This would be in line with all system vendors we have previously dealt with.

    We appreciate that there will be some issues that are designated as bugs or enhancements and will require more in depth investigation. However, a direct call/chat option with a properly trained…

    276 votes
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    6 comments  ·  Primo VE  ·  Admin →
  8. Add Jump to Last & Specific Page Options to Primo Search Results Paging Bar

    Our users are asking for the option to jump to the last page of the search results in Primo. They would also like to get to a specific page number in the Primo search results paging bar by typing the number in there. First and last page options are basic functionalities of pagers and users expect those.

    244 votes
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  9. bad link reporter

    Bad Link Reporter

    This tool would work while librarians are searching Primo. An addon tool for Primo that looks at results when the following condition exists: a link is clicked and user gets an error, (no full text available or other Primo error messages) there would be a popup or message asking “report this bad link?”. You click on the button, it goes away allowing librarian to continue their work but clicking the button reports the permalink, search details and bad link error message including eresource used. This option only occurs for library staff. Ordinary users would not see it.

    246 votes
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  10. My Library Card - Personal Details ability to Disable Edit option

    Currently patrons can access the area

    My Library Card/Personal Details

    Where there is an option to edit their details (address, phone number etc).

    As our borrower details all come from corporate systems we would like to disable the edit function as, for example, students changing/updating any details such as their address should occur via the student record system not in Primo as a standalone action which will lead to confusion.
    In the old UI there was at least a tip on the edit page:
    "Changes to e-mail address and text message number will be reflected in Primo only."

    It would…

    228 votes
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  11. Make it easier to copy a call number

    Please make it easier to copy the call number from a holdings record in primo.

    The design of the holdings info in Primo prevents users from easily selecting/copying the call number. Since the holdings info is a link, clicking and dragging from left to right makes it impossible to select the call number. It is possible to click and drag from right to left (not intuitive for LTR languages), or to click through to the item and then select the call number (not discoverable).

    See linked video for an illustration of the problem.
    https://www.useloom.com/share/2f446721f95346079a3d62f878ecbe7f

    215 votes
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  12. Allow "best location" on brief results display to be configured by view

    A user viewing a view that is associated with a particular library or campus should be able to view availability of physical items at that library or campus libraries in the brief results layout. This idea is primarily for institutions with multiple libraries and, especially, multiple campuses. Campuses are associated with libraries, and typically a Primo view will be associated with a campus.

    Currently "best location" can only be set via the user's IP address. This approach works when users are at the location, but when a user is off-campus, the first location to show on brief results and full…

    213 votes
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  13. Warn user to sign in when saving to favorites

    Primo (new UI) does not alert the user to sign in in order to save favorites. I suggest that when a user who has not logged in clicks the pushpin icon to save an item to Favorites, a modal appear to let them know they must sign in to save favorites, and give them an opportunity to do so.

    212 votes
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  14. Allow for consistant customizations in the new UI

    The open discovery of the new UI allows customers to customize the new UI, extend its functionalities, and connect Primo with external services.
    This framework can offer an important added value to institutions; it can enable them to respond to specific needs of their user community.
    We want to implement extensions for functionalities like:
    • Offer a button “report a problem” that allows a user to report a broken link or another problem with a specific source he found. The form sends this message to our helpdesk, together with useful debug info like : is the user on or off…

    198 votes
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  15. Add "Back to results list" when a document has several editions

    We would like to propose an improvement to the search results for end-users in Primo. Our suggestion is to have an easier way to get back to the search results list if a document has several editions.
    Currently, if a user opens a document that has several editions/versions, they have to reset their active search filters (“List of editions/versions”) in order to go back their original search results list. Our suggestion is to have a button that says “Back to results list” instead.

    In addition, we propose that when returning to the results list, the user returns to the same…

    199 votes
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  16. Separate language menu

    In August release 2018, there is finally a good improvement in the sign in area, but unfortunately the language selection is now inside a personal menu. If guests user enters Primo which by default is not in his native language, they wouldn't know what to do. There is a nice solution created by Manneheim University, and I hope Exlibris will take it as an example:

    https://primo-49man.hosted.exlibrisgroup.com/primo-explore/search?vid=MAN_UB&sortby=rank&lang=de_DE

    Naomi

    185 votes
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  17. course reserve

    Course Reserves:
    Requested Enhancement: Offer interface with drop-down menus for Course Title, Course Department, and Course Instructor (similar to drop-down menus in Voyager)

    Currently users can search for course reserves, but there is not a good mechanism to browse. Offering drop-down menus would easily allow users to see what was currently on course reserve by course title, department and instructor.

    Thank you for considering

    186 votes
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  18. Summary Holdings Display>Primo VE

    Summary Holdings Display>Primo VE
    We would like our summary holdings to display one "click/screen" earlier than they do now.

    For example,

    https://col-hope.primo.exlibrisgroup.com/discovery/fulldisplay?docid=alma991001380029704767&context=L&vid=01COL_HOPE:HOPE&search_scope=MyInst_and_CI&tab=Everything&lang=en

    Users first have to click on the little arrow on the right of a holdings location before viewing the summary holdings statement.

    We would like the summary holdings to display as a third line under the initial location data.

    How it displays now:
    Van Wylen Library
    Available, Bound Journals Section 3rd Floor ; HF5601 .N53

    How we want it to display
    Van Wylen Library
    Available, Bound Journals Section 3rd Floor ; HF5601 .N53
    Summary holdings: v.45:no.12(1975:Dec.)-v.55:no.12(1985:Dec.)

    We have…

    169 votes
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  19. Find e-Journal by Title search

    Add the following radio buttons to the Find e-Journal by Title search:

    *Contains
    *Starts with
    *Exact

    166 votes
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  20. Less duplicate records in Primo Central Index results

    Primo Central grouping is based on the existing FRBR workflow, including the grouping process at the database level (the way the Search engine handles grouping) and the Front End functionality. It is used to prevent duplicate records in the results list.

    Unfortunately, many records are not added to FRBR groups because the system considers the metadata are not rich enough. With the increase of records provided by (Open Access) aggregators and repositories, the number of duplicate records will certainly not decrease.

    Could Ex Libris improve the FRBR workflow for Primo Central records in order to reduce the number of duplicate…

    156 votes
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