Primo

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  1. Secondary sorting of records in the results list

    Primo is designed to sort the results list by one parameter only (relevancy, title etc.).
    Currently, it is not possible to define a secondary sort. Thus records with the same ranking will appear in no particular order.
    It would be beneficial to be able to configure a secondary and third sort options. For example, first sorting by Relevancy, secondary by Publishing Year and third by Title.

    468 votes
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  2. Export search results to Excel (or delimited file)

    When a user gets several hundred search results, they would like to be able to download a list of the entire search results. This is a feature that faculty routinely use. They may then have a faculty assistant check out some of the books.

    There is no way in Primo to capture an entire set of search results and do anything with it, such as export.

    The ability to export a set of search results was a feature in the Aleph OPAC. There is no feature parity in Primo. Users have already noted the lack of this feature.

    387 votes
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  3. Journal coverage dates to show in the brief results page

    Would like the ability to configure Primo to display the coverage dates found in the Alma portfolio record to display in the Primo brief results.
    Currently, dates from the Alma bibliographic can display in the brief results but usually the publication date found in the bib differs than the coverage in the portfolio.
    Our patrons and staff would like to do a search for ejournals and see from the results what our coverage/holdings are without clicking into the full details.

    274 votes
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  4. Make facets sticky by default for the session

    I would like to suggest that Primo's facets should be sticky by default (or at least that this should be a configuration option). The "Reset filters" link right below the selected filters implies that filters will stick unless reset; users find this confusing. I agree with other posters' points about the lock icon being visible at all times, and that a selection of New Search should automatically clear sticky facets, but otherwise, I would like to propose that facets should stick unless the user either selects New Search, or clicks "Reset filters" (perhaps this could be renamed "Clear filters"). This…

    251 votes
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  5. Add Jump to Last & Specific Page Options to Primo Search Results Paging Bar

    Our users are asking for the option to jump to the last page of the search results in Primo. They would also like to get to a specific page number in the Primo search results paging bar by typing the number in there. First and last page options are basic functionalities of pagers and users expect those.

    232 votes
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  6. Ex Libris should allow customers to call or have an online chat with their support team

    We are disappointed with the technical support service provided by Ex Libris. We strongly believe that Ex Libris should provide customers with more effective, prompt and interactive service.

    There should be an option to call or chat online in real time with a support person who has a sound understanding of the product in question. This would be in line with all system vendors we have previously dealt with.

    We appreciate that there will be some issues that are designated as bugs or enhancements and will require more in depth investigation. However, a direct call/chat option with a properly trained…

    229 votes
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    6 comments  ·  Primo VE  ·  Admin →
  7. My Library Card - Personal Details ability to Disable Edit option

    Currently patrons can access the area

    My Library Card/Personal Details

    Where there is an option to edit their details (address, phone number etc).

    As our borrower details all come from corporate systems we would like to disable the edit function as, for example, students changing/updating any details such as their address should occur via the student record system not in Primo as a standalone action which will lead to confusion.
    In the old UI there was at least a tip on the edit page:
    "Changes to e-mail address and text message number will be reflected in Primo only."

    It would…

    225 votes
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  8. Add a true "exact" search to Advanced search type

    The available search types do not include a true "exact" search, where the results inlcude the query term(s) *and only* the query term(s). This type of search is very useful for one-word queries, especially when it is a common word. Using "begins with" in these situations can still result in dozens of results. We can construct a search, but it's not something the average user would know how to do, e.g.:

    Title begins with intervention
    NOT
    Title begins with intervention?

    This is a convoluted construction, and we'd prefer a true "is exactly" search type.

    225 votes
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  9. bad link reporter

    Bad Link Reporter

    This tool would work while librarians are searching Primo. An addon tool for Primo that looks at results when the following condition exists: a link is clicked and user gets an error, (no full text available or other Primo error messages) there would be a popup or message asking “report this bad link?”. You click on the button, it goes away allowing librarian to continue their work but clicking the button reports the permalink, search details and bad link error message including eresource used. This option only occurs for library staff. Ordinary users would not see it.

    202 votes
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  10. Institutions are able to choose how a record is selected as the record to appear in the results list as part of the frbr process

    Where there are different editions of a work available, Primo groups these and uses the record with the richest metadata to display as the top record in the results list. Often this is not the most recent edition of the work. This can be misleading for users who believe the edition appearing in the results list to be the latest edition and so seek this out. For us, this has meant requests for items held on off-campus stores have been requested rather than a more recent edition held on the open stacks. I would like to suggest, therefore, that institutions…

    191 votes
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  11. Allow for consistant customizations in the new UI

    The open discovery of the new UI allows customers to customize the new UI, extend its functionalities, and connect Primo with external services.
    This framework can offer an important added value to institutions; it can enable them to respond to specific needs of their user community.
    We want to implement extensions for functionalities like:
    • Offer a button “report a problem” that allows a user to report a broken link or another problem with a specific source he found. The form sends this message to our helpdesk, together with useful debug info like : is the user on or off…

    186 votes
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  12. Add "Back to results list" when a document has several editions

    We would like to propose an improvement to the search results for end-users in Primo. Our suggestion is to have an easier way to get back to the search results list if a document has several editions.
    Currently, if a user opens a document that has several editions/versions, they have to reset their active search filters (“List of editions/versions”) in order to go back their original search results list. Our suggestion is to have a button that says “Back to results list” instead.

    In addition, we propose that when returning to the results list, the user returns to the same…

    186 votes
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  13. New UI: Set automatically the cursor in the search box

    Hello,

    A feature that many users would like to see in the Primo new UI is to have the cursor already in the search box when they open the page. The user would be able to type directly their query and not have to click first in the search box. In the Primo classic UI, the cursor was already in the search box.

    The SF case 00508525 was about the same issue.

    Thank you.

    184 votes
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    Thank you for posting this suggestions. We are checking if this is the right behavior in terms of accessibility. (How will the user be familiar with the main menu options if the focus is on search box ? )

  14. Separate language menu

    In August release 2018, there is finally a good improvement in the sign in area, but unfortunately the language selection is now inside a personal menu. If guests user enters Primo which by default is not in his native language, they wouldn't know what to do. There is a nice solution created by Manneheim University, and I hope Exlibris will take it as an example:

    https://primo-49man.hosted.exlibrisgroup.com/primo-explore/search?vid=MAN_UB&sortby=rank&lang=de_DE

    Naomi

    178 votes
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  15. Find e-Journal by Title search

    Add the following radio buttons to the Find e-Journal by Title search:

    *Contains
    *Starts with
    *Exact

    150 votes
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  16. Less duplicate records in Primo Central Index results

    Primo Central grouping is based on the existing FRBR workflow, including the grouping process at the database level (the way the Search engine handles grouping) and the Front End functionality. It is used to prevent duplicate records in the results list.

    Unfortunately, many records are not added to FRBR groups because the system considers the metadata are not rich enough. With the increase of records provided by (Open Access) aggregators and repositories, the number of duplicate records will certainly not decrease.

    Could Ex Libris improve the FRBR workflow for Primo Central records in order to reduce the number of duplicate…

    143 votes
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  17. Make it easier to copy a call number

    Please make it easier to copy the call number from a holdings record in primo.

    The design of the holdings info in Primo prevents users from easily selecting/copying the call number. Since the holdings info is a link, clicking and dragging from left to right makes it impossible to select the call number. It is possible to click and drag from right to left (not intuitive for LTR languages), or to click through to the item and then select the call number (not discoverable).

    See linked video for an illustration of the problem.
    https://www.useloom.com/share/2f446721f95346079a3d62f878ecbe7f

    142 votes
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  18. configure the order of the holdings records in the GetIt tab

    It would be very useful to have an option to configure the order of the holdings records to be displayed in Primo (e.g. according to the loan period) as opposed to the current situation where the order is random.

    140 votes
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  19. Browses: add See Also and Usage info from authority headings

    Primo supports display of See references (not same as See Also) in browse headings, if those cross-references are in the bibliographic data ingested by Primo. There is no capacity to display See Also and Usage info from authority records, which are important so that users understand how and why certain terms, especially subjects, may be used.

    We propose that See Also and Usage info display in the Browse headings.

    Example headings and See Also and Usage info that does NOT currently display in Primo:

    Blacks:

    Search also under: subdivision Blacks under individual wars, e.g. World War, 1939-1945--Blacks; and headings beginning…

    138 votes
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  20. Review content type in Primo is confusing

    Currently the Review content type in Primo / Primo Central seems to contain both Book Reviews such as
    http://shu-primo.hosted.exlibrisgroup.com/44SHU_VU1:default_scope:TN_sciversesciencedirect_elsevierS0261-5177(06)00203-2

    and Review Articles such as
    http://shu-primo.hosted.exlibrisgroup.com/44SHU_VU1:default_scope:TN_proquest1373464971

    It would be better if these were in separate content types.

    135 votes
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