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369 results found

  1. Allow changes to Rapido expected delivery date

    While most Rapido digital requests are delivered within 24 hours, we experienced cases in which this was not true. Patrons come to expect this rapidity and are disappointed when the article arrives after more than one day.

    If we could alter the expected delivery date (not just the hours label), it would be helpful. Even if most requests are received within 24 hours, changing patrons' expectations would be helpful.

    Thank you for considering this idea!

    3 votes
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    1 comment  ·  Primo VE  ·  Admin →
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  2. Display of Advanced Search Pre-filters in the “Searched for” section in the Advanced Search summary

    Currently, the “Searched for” section in the Advanced Search summary does not display complete pre-filter information. We believe it would be beneficial for users to see a complete summary of all search parameters, including any date range pre-filters applied in Advanced Search.

    For example, if a user searches with the following criteria:

    All Subjects contains exact phrase North Korea

    Resource Type: Books

    Date: 2016–2026

    the search results currently display only "Searched for: All Subjects contains exact phrase North Korea"

    We ask that the “Searched for” summary reflect the full set of applied filters, such as "Searched for: All Subjects contains…

    1 vote
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  3. Make "patron default sort" an optional feature

    Please allow customers to disable the Patron Default Sort feature. [1]

    Since this feature was added to Primo last year, we are regularly contacted by perplexed users wondering why relevancy ranking isn't working. Invariably, the users had selected a different sort option the last time they used Primo and did not realize that Primo would remember their sort options in the future.

    If there are no plans to implement this feature in NDE, please disregard this request.

    [1] https://knowledge.exlibrisgroup.com/Primo/Release_Notes/Primo/2025/Primo_2025_Release_Notes?mon=All#Patron_Default_Sort

    3 votes
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    0 comments  ·  Primo VE  ·  Admin →
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  4. "Library" sort for Network Zone participants

    Primo searches for Network Zone participating libraries can be configured to include NZ-linked records that are not held by a user's home library/institution. In these types of searches, non-available content is often ranked above available content (see "problematic ranking" screenshot). Users can use facets and/or different search profiles to just see what is available at their home library. We'd like for there to be something of a compromise between these two extremes (getting buried in non-available content vs only seeing available content). It would be something akin to the "Library" sort available to WorldCat Discovery users, where available content would…

    12 votes
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  5. Support MARC field 857 (Web Archive Links) in Primo VE

    Please add support for MARC field 857 in Primo VE so that links stored in this field can be displayed in the Links section, similar to MARC field 856.

    Field 857 is increasingly used by libraries to store links to archived versions of web resources (e.g., web archive snapshots). Currently, these links are not displayed in Primo VE, even when the field is present in the MARC record.

    Supporting field 857 would allow libraries to expose web archive links and preserved web content directly to users and better support web archiving and digital preservation initiatives.

    Why this helps many institutions:

    1 vote
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  6. Dedup and FRBR Test Utility

    Could the Dedup and FRBR Test Utility (Configuration/discovery) have the ability to remember the last MMS ID numbers that were looked up? We seem to spend a lot of time going back and forth to the same records trying to get them to match and having to find and paste in the MMS of both, e.g. the print and the eBook records - usually from the Primo URL where I invariably pick up the preceding word, Alma. It would be great if it retained the last couple of MMS searched for to save a bit of time and effort.

    1 vote
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  7. Allow an institution (IZ) (Alma/Primo VE) to exclude in retrieval 7XX fields with $5 from another institution within the same Network Zone

    In our Network Zone, we work with unique bibliographic records shared by several institutions. The MARC21 7XX subfield $5
    is used to indicate local information specific to each IZ.

    Currently, in Alma and Primo VE searches, 7XX fields containing a $5 from other IZs are included in retrieval and affect
    the Dedup and FRBR grouping processes within an IZ. We can only hide these fields from user display by configuring Primo VE rules.
    As a result, records retrieved in a Primo VE view of one IZ may include data that are strictly local to another institution and may
    even influence…

    15 votes
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  8. Add a field "Author Affiliation"

    Could you please add the field "Author Affiliation" for display? Currently, "Author Affiliation" is not displayable in Primo but only in search.

    1 vote
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  9. Allow icons display in database search

    Allow display of images in database search results view for showing databases icons.
    It's the only menu in Primo where it's not possible. Makes no sense !

    1 vote
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  10. Configuration for cubicle or space reservations

    Currently, the resource and space reservation functionality in Primo VE is very limited. It is necessary to enable configurations that make the reservation process faster and simpler. Among the required improvements are:

    • Adjusting the available reservation times according to the Library's opening hours, avoiding displaying time slots that are not relevant.
    • Allowing the Library team to configure only certain days, instead of automatically enabling all days.
    • Unifying the calendar system so that a single calendar is used to select the reservation date, instead of one for the start and another for the end.

    1 vote
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  11. Purchase requests just in top menu (not in Get it section)

    We would like to suggest an option to offer the blank Purchase Request form in the Top Menu, while preventing the "Purchase Request" link from appearing in the "Get It" section of the record view.

    We want to avoid patrons requesting materials that we already hold or that can be obtained through resource sharing (Rapido).

    Currently, there is no configuration to separate these two access points. We tried using GES (General Electronic Services) logic, but it does not work for this specific purpose in Primo VE. The only workaround we found is hiding the link in the record view using…

    22 votes
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    1 comment  ·  Primo VE  ·  Admin →
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  12. “Show more items”

    Trying to restart this effort-

    Add “Show All Items”

    Give patrons an option to “Show All Items in a record”. The option “show more items” is not user friendly when searching through long runs
    of serials.

    5 votes
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  13. Improving Pick Up Location Logic in Primo NDE

    Purpose:

    To reduce incorrect deliveries, avoid patron frustration, and create a smoother, more intuitive request workflow by improving how pick up locations are ordered and saved in Primo NDE.


    1. Organisation-Level Improvement: Custom Default Sorting of Pick Up Locations

    Current Issue

    In the current setup, the pick up location list is presented alphabetically/historical by default. This can place small or rarely used locations at the top of the list, even when they are not relevant for most patrons.
    This increases the risk of accidental selection and leads to unnecessary delivery errors.

    Proposal:

    Within Primo NDE, the institution should be able to:

    83 votes
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  14. Allow customisation of BibTex data export

    Currently, the BibTex data export from the full record review is non-customisable, no changes can be made to how the fields display in the exported data. This differs, for example, from other formats such as RIS and EndNote, which do have a mapping table in the configuration.

    The issues we’ve encountered with this are:

    1) Some fields have a custom display that we’d like to show on Primo but not in the exported data – e.g. we include author details in the Title display, but it is incorrect for this to show in the BibTex title field

    2) Where we…

    41 votes
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  15. Add autocomplete to embedded searchbox

    Please add autocomplete to the embedded searchbox API for a consistent user experience.

    1 vote
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  16. Display tag for Open Educational Resources for CZ and IZ records in Primo

    Open Educational Resources tags in CDI records are clearly displayed in Primo VE (e.g. Pressbooks titles). I would like to see this tag extended to include CZ and IZ records for open educational resources in a similar way to how we make the Open Access icon display in Primo.

    24 votes
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  17. Configure page metadata (browser tab title) across key pages independently from the main menu labels

    In Primo NDE, the browser tab title (the HTML <title> element) for many pages uses the same label as the top menu, e.g., ILL request forms, Citation Linker, Collection Discovery, Purchase request form.

    Screenshot with label codes toggled on to demonstrate the same label used for different functions

    This means that the title in the tab cannot be independently customised to act consistently with other areas of Primo (search and my library account where separate labels can be managed). This creates issues:

    Usability:

    • Users with many collection discovery tabs open cannot distinguish which collection is in each tab. Users sharing…
    3 votes
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  18. Continue as Guest link on the authentication page

    To encourage more users to sign in to Primo, we would like to provide more links on our public website, in emails, and through signage that direct users to specific pages in Primo, such as the AI Research Assistant or My Library Account. These require authentication first. While this works for our current staff and students, such links may also be clicked by people who do not have an account.

    In this scenario, they are stuck on the authentication page with no option to opt out and get to the landing page. There is no top menu for them to…

    1 vote
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  19. Display Number of Renewals on Patron Library Card in Primo VE

    Currently, Primo VE does not display the number of renewals for a patron’s loans on the patron’s library card. We propose an enhancement to allow the number of renewals (used and/or remaining) to be displayed in Primo VE for patron loans. This should appear on the patron’s library card.
    Providing this information directly in Primo VE would improve transparency for patrons.

    4 votes
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  20. Granular Control for Alma Viewer and Digital Versions Tab in Primo NDE

    Description:

    In Primo NDE, the rule “Hide service: Representation Delivery Service” affects both alma-viewer-content and the Digital Versions tab (nde.brief.results.tabs.digitalVersions). In contrast, Primo VE allows institutions to independently control visibility of the Alma Viewer and the Digital Versions tab.

    This enhancement request seeks to restore this level of granular control in Primo NDE. Specifically, institutions should be able to:

    Hide the Alma Viewer for certain representations (e.g., auxiliary or restricted content)

    Still display the Digital Versions tab for those same representations

    This would provide the flexibility needed for managing multiple representations of a record while ensuring users can discover digital…

    3 votes
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