Primo

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  1. Ex Libris should allow customers to call or have an online chat with their support team

    We are disappointed with the technical support service provided by Ex Libris. We strongly believe that Ex Libris should provide customers with more effective, prompt and interactive service.

    There should be an option to call or chat online in real time with a support person who has a sound understanding of the product in question. This would be in line with all system vendors we have previously dealt with.

    We appreciate that there will be some issues that are designated as bugs or enhancements and will require more in depth investigation. However, a direct call/chat option with a properly trained…

    202 votes
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    6 comments  ·  Primo VE  ·  Admin →
  2. Display number of loans in item record (Primo VE).

    It can be useful if Primo VE display the number of loans per item under the get It section.

    57 votes
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    3 comments  ·  Primo VE  ·  Admin →
  3. Unimarc support for local resource type configuration (Primo VE)

    The amelioration of local resource type configuration has been implemented on last april release concerning MARC21 fields, but we are using Unimarc, like other institutions in France, and we also would like to be able to create local resources type based on unimarc fields (including Leader). We would be grateful that you also implement these amelioration in unimarc as well !

    41 votes
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    0 comments  ·  Primo VE  ·  Admin →
  4. Primo VE: Allow Exclusion of Institution Zone only records from Discovery Network/NZ Scope

    In consortial environments, the Network Scope includes Institution Zone only records such as laptops, keys, etc.

    We would like the capability to exclude IZ only records from a Discovery Network scope so that we can display only records that are NZ bibs, not local IZ with no NZ bibs.

    29 votes
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    2 comments  ·  Primo VE  ·  Admin →
  5. Primo VE: Need for new ‘Discovery Manager’ roles

    Create Discovery Manager roles and give customers the possibility to assign Discovery roles to colleagues who are in charge of specific content updates in the front end (notably Tag management, Resource Recommender management, Primo Central Index activations/deactivations) and who are not necessarily Primo administrators. For more flexibility and granularity, different roles (or parameters to add?) should be created. For example, a staff user in charge of Resource Recommender management should not necessarily have access to PCI activations.

    Subject and reference librarians could directly work in Alma in order to keep recommended resources, tags and PCI collections updated; tasks where traditional…

    56 votes
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    1 comment  ·  Primo VE  ·  Admin →
  6. Ability to select/set preferred record criteria for dedupe/FRBR in Primo VE

    We have instances where records for print materials in our holdings are combined with records for e-resources, to display a single record with multiple access points in our catalog. That is good and expected. However, often the source record is an e-resource record rather than the record for our physical holding, and we would prefer that the record for our physical resource be used so that important local notes are sure to be displayed. When the record for an e-resource is used instead, our local notes are not displayed, and that is a big problem.

    46 votes
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    1 comment  ·  Primo VE  ·  Admin →
  7. Separating Scholarly and Peer Reviewed facets in the PCI

    As a former Summon library, we are lamenting that there used to be separate facets in Summon for Scholarly and for Peer-reviewed articles - as not all peer-reviewed content is scholarly. Ex Libris has responded to my Salesforce inquiry that there are no current plans to separate this content into separate facets, but the idea may be considered for the CDI roadmap.

    14 votes
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    1 comment  ·  Primo VE  ·  Admin →
  8. Display item policy in item record

    It would be useful if item policy could be configured as a field to display in either the brief or full item display. Currently, the loanable indicator is defined by the fulfillment terms of use, which is dependent on users signing in in order for Primo to calculate the loan policy specifically for that user.

    Having the option to display the item policy from Alma as a field in Primo would be beneficial as this does not change dependent on the user type or fulfillment rules. It would also provide more information to users irrespective of whether they are able…

    55 votes
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    2 comments  ·  Primo VE  ·  Admin →
  9. Display of consortium e-resource coverage

    Consortium partner library's e-resource coverage and public notes should be displayed in Primo VE.

    When searching Primo VE in consortium environment with Search Profile "DiscoveryNetwork", coverage of e-resource licensed by the consortium partner library (not by the consortium) is not displayed. Only bib record (in NZ) is displayed.

    Currently, no information about e-resource holdings of consortium partner library is displayed and users will not be able to notice that the partner library subscribed to this e-journal. If they noticed, they could access to this e-journal as walk-in users visiting the partner library or request copies of articles through Interlibrary Loan.

    19 votes
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    0 comments  ·  Primo VE  ·  Admin →
  10. Do Not Highlight Stop Words in the Results of a Keyword Search

    There is no value to highlighting words in the search results of a keyword search that were considered STOP words when the search was conducted.

    Words such as AND, THE, OR, IN, TO, etc., provide no value on their own and should not be highlighted. Not only does highlighting them add visual noise to the search results, it sends the wrong message to users about how to construct a strong search string.

    As the screenshot shows, the highlighting is only adding noise.

    47 votes
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    0 comments  ·  Primo VE  ·  Admin →
  11. Cambiar la prioridad de las portadas en Primo VE

    Las portadas de Primo se intentan extraer desde el servicio de Syndetics y Google, si el servicio de Syndetics tiene una portada disponible se muestra esta y no la de Google. Por este motivo, por ejemplo, en alma se visualiza una portada de Google y en Primo una de Syndetics.

    Primo VE no tiene la opción de desactivar o cambiar la prioridad de las portadas, por lo que para solucionar este problema se necesitaría que se pueda activar o desactivar la prioridad de las portadas.

    Esperamos que esta idea resulte de interés a todos los usuarios de PRIMO VE y…

    27 votes
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    0 comments  ·  Primo VE  ·  Admin →
  12. Display 6XX fields with $v form subdivisions intact

    Primo VE is configured to map 6XX $v form subdivisions to a separate display field, breaking the subject string. In some cases, the form subdivision is plucked out of the 6XX, leaving the surrounding string incomplete. For example:

    600 10 $aO'Keeffe, Georgia, $d1887-1986 $vExhibitions
    displays in Primo VE as:

    Subject O'Keeffe, Georgia, 1887-1986

    Genre Exhibitions

    651 #0 $aRome (Italy) $vMaps $vEarly works to 1800
    displays in Primo VE as:

    Subject Rome (Italy)

    Genre Maps
    Early works to 1800

    And so on, for all 6XX $v form subdivisions. This cannot be reconfigured. Additionally, each occurrence of the form subdivision is displayed…

    49 votes
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    1 comment  ·  Primo VE  ·  Admin →
  13. Adding Faculty Affiliation and Patron Degree Level to Resource Sharing Form

    We would like to add two drop-down fields to the Primo RS form:
    1. Faculty affiliation of requester e.g. Humanities, Social Sciences, etc...
    2. Degree level of student e.g. BA, MA, PhD etc...

    These fields would obviously need to appear on the Alma form and be retrievable via Analytics

    21 votes
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    3 comments  ·  Primo VE  ·  Admin →
  14. provide different indication for items 'available online' - but not for my library

    when searching for 'electronic sources only' the result list provides the indication 'available online' for all items, including those NOT available for my library.

    I do want to see the items not available for my library, but there should be a different indication for them.

    Is it possible to show items as 'available online' for those available for my library, and show the other items with 'inter-library loan' indication?

    thanks

    6 votes
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    1 comment  ·  Primo VE  ·  Admin →
  15. Make Primo VE search box placeholder text customizable by search profile/scope

    Placeholder text within the Primo VE search box (Search Tiles Labels table > nui.search.placeholder) can be customized by View by adding a new label that includes the name of the specific view. However, it would be most helpful if the search placeholder text could also be customized by search scope or profile, so that when the user selects a different option within the same view the placeholder text changes. Brief instructions/examples for searching could then be included for each profile/scope, greatly enhancing the user search experience by identifying the kind of content included or the best way to search.

    10 votes
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    0 comments  ·  Primo VE  ·  Admin →
  16. Reconvigure Search Algorithm to Highlight Subscription Databases

    Some change in the Primo search algorithm now shows free sources, such as DOAJ, as not only the best source, but the only source for some articles, even though the article is available in several of our subscription databases. I always want students to utilize subscription databases over free sources, mostly because the subscription databases add value, such as citation help, and also, we pay for them and I want students to use them. I would like to see the algorithm highlight subscription databases regardless of whether a free source is available.

    2 votes
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    1 comment  ·  Primo VE  ·  Admin →
  17. Add filter for "Available Now" (i.e. not checked out etc.) to Availability filter/facet

    The Availability filter/facet in Primo VE currently includes options to limit by "Available online" and "Held by library". It would be helpful if these options could be further refined to enable filtering to materials that are actually currently fully available/accessible -- for example, not checked out to another user or in another out-of-library processing status. This is functionality that I see in other library catalogs, especially for electronic resources/ebook collections.

    2 votes
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    0 comments  ·  Primo VE  ·  Admin →
  18. Primo VE: ability to search without search expansion and to display a link to include expanded terms if desired

    Currently if the search expansion with controlled vocabulary feature is switched on in Primo VE, the search expansion is automatically included in the search by default and the user has to click to remove the expanded terms from their search. It would be beneficial to have the ability to have the feature switched on, but with the expansion not included by default and for the user to be able to include the expanded terms if desired.

    2 votes
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    1 comment  ·  Primo VE  ·  Admin →
  19. Primo VE: Ability to use norm rules to specify which 856 (Marc) fields display in Links service

    In Primo Back Office (BO), it is possible to use normalization rules to specify which 856 Marc fields display in the "Links" section of the Primo full record view. (See attached screenshot.)

    We would like the same functionality in Primo VE to choose which 856 links to display based on the 856 first and second indicators and/or the subfields of the 856 field. Thank you.

    4 votes
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    0 comments  ·  Primo VE  ·  Admin →
  20. Configure fields included in Course Information

    We would like to be able to modify the default configuration of Course Information field displayed in the details view of the full record in Primo VE, adding to or deleting the default elements (Course ID, Department Name, Course Instructor Name) or changing their order. For example, an institution may want to include only Course ID and Instructor Name but not Department Name here. This is not currently possible.

    4 votes
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    0 comments  ·  Primo VE  ·  Admin →
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