Primo

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  1. Ex Libris should allow customers to call or have an online chat with their support team

    We are disappointed with the technical support service provided by Ex Libris. We strongly believe that Ex Libris should provide customers with more effective, prompt and interactive service.

    There should be an option to call or chat online in real time with a support person who has a sound understanding of the product in question. This would be in line with all system vendors we have previously dealt with.

    We appreciate that there will be some issues that are designated as bugs or enhancements and will require more in depth investigation. However, a direct call/chat option with a properly trained…

    144 votes
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      5 comments  ·  Primo VE  ·  Admin →
    • Adding Faculty Affiliation and Patron Degree Level to Resource Sharing Form

      We would like to add two drop-down fields to the Primo RS form:
      1. Faculty affiliation of requester e.g. Humanities, Social Sciences, etc...
      2. Degree level of student e.g. BA, MA, PhD etc...

      These fields would obviously need to appear on the Alma form and be retrievable via Analytics

      20 votes
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        3 comments  ·  Primo VE  ·  Admin →
      • Do Not Highlight Stop Words in the Results of a Keyword Search

        There is no value to highlighting words in the search results of a keyword search that were considered STOP words when the search was conducted.

        Words such as AND, THE, OR, IN, TO, etc., provide no value on their own and should not be highlighted. Not only does highlighting them add visual noise to the search results, it sends the wrong message to users about how to construct a strong search string.

        As the screenshot shows, the highlighting is only adding noise.

        12 votes
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          0 comments  ·  Primo VE  ·  Admin →
        • My Library Card: Display BLock Expiry Date

          It would be very beneficial for library patrons to be able to view their Block Expiry Date in the "Block + Message" section of My Library Card.

          Currently, only "Block Description" is displayed. If the Block Expiry Date is displayed, library patrons do not need to ask the library staff. It will be a nice feature for library staff as well since the number of inquiries will decrease.

          12 votes
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            0 comments  ·  Primo VE  ·  Admin →
          • Utilize LDR and MARC fixed fields (006,007,008) in Primo VE resource type configuration

            Currently it's not possible to utilize LDR and MARC fixed fields (006,007,008) in Primo VE resource type configuration. It would be helpful, if regular expressions could be used to utilize these fields. That way facets could be created for DVDs, Blu-Ray discs and streaming video etc. without workarounds, using standard cataloging.

            There is a similar idea already posted for Advanced Search, but we were advised by Ex Libris to list this separately.

            14 votes
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              under review  ·  0 comments  ·  Primo VE  ·  Admin →
            • Improve Author/Creator search results

              We want more control over Author/Creator search results. Ex Libris has informed us that the author/creator searching norm rules are hard coded and cannot be changed. Currently our results include MARC fields 245 (statement of responsibility) and 600, 610, 611 (names as subjects). We don't want these fields included and would like to be able to sculpt search results through MARC field editing. Inclusion of these fields confuses users in author searches and returns results that are irrelevant when searching for works of a known author.

              1 vote
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                1 comment  ·  Primo VE  ·  Admin →
              • Allow Search Box Placeholder Text to Be Customizable by VIEW

                The search box placeholder text is customizable in the Code Table (nui.search.placeholder) but the change is global. It would be much more useful if the default could be set in the Code Table and then further customized in each view if desired. Or, if that isn't possible, to remove it from the Code Table and just make it a customizable field in each view. Or, if that isn't possible, at least a check box in the view settings that would allow us to remove/hide the placeholder text that was set in the Code Table.

                It's great that we can make…

                1 vote
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                  0 comments  ·  Primo VE  ·  Admin →
                • Implement Alma Journal Search

                  Allow Primo VE users to implement the Alma Journal search from Primo New UI.

                  3 votes
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                    0 comments  ·  Primo VE  ·  Admin →
                  • Add Limiter to Select PCI Collections in Primo VE Advanced Searches

                    I'd like to suggest that libraries have the option of adding a limiter to the advanced search area of Primo VE that would allow users to pre-select particular PCI indexes to search. Currently, this can only be done by applying the limiters once search results have been generated.

                    It would be beneficial if users had the option of pre-selecting which PCI collections to search prior to actually running the search.

                    1 vote
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                      0 comments  ·  Primo VE  ·  Admin →
                    • Primo VE Browse databases by category

                      We would like to be able to have the option to group the browse into more than 1 list for example a Subjects list and a Resource type list to avoid one huge list for users to scroll through to find the link they are looking for

                      3 votes
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                        0 comments  ·  Primo VE  ·  Admin →
                      • Display 6XX fields with $v form subdivisions intact

                        Primo VE is configured to map 6XX $v form subdivisions to a separate display field, breaking the subject string. In some cases, the form subdivision is plucked out of the 6XX, leaving the surrounding string incomplete. For example:

                        600 10 $aO'Keeffe, Georgia, $d1887-1986 $vExhibitions
                        displays in Primo VE as:

                        Subject O'Keeffe, Georgia, 1887-1986

                        Genre Exhibitions

                        651 #0 $aRome (Italy) $vMaps $vEarly works to 1800
                        displays in Primo VE as:

                        Subject Rome (Italy)

                        Genre Maps
                        Early works to 1800

                        And so on, for all 6XX $v form subdivisions. This cannot be reconfigured. Additionally, each occurrence of the form subdivision is displayed…

                        39 votes
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                          1 comment  ·  Primo VE  ·  Admin →
                        • Bulk export to refworks

                          Make it possible to tick multiple items and export to RefWorks with one click rather than item by item. Summon can do this so please copy the code over.

                          4 votes
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                            0 comments  ·  Primo VE  ·  Admin →
                          • Add Science direct French national Elsevier to Primo Central

                            Add Science Direct (French National Licences Elsevier) to Primo central is very important for all french libraries working with Primo and Primo VE.

                            5 votes
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                              0 comments  ·  Primo VE  ·  Admin →
                            • In Primo restrict resource type to just magazines

                              The librarians would like to limit searches to just magazines. This can be very helpful when teaching students about search capabilities. I understand this will require further differentiation in Primo Central; subdividing the articles document type to journal articles vs magazine articles and potentially trade journal articles. However, the subdivisions would be very helpful in providing more relevant search results for our patrons.

                              1 vote
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                                0 comments  ·  Primo VE  ·  Admin →
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