Related to a previous idea now marked as Completed
(see: https://ideas.exlibrisgroup.com/forums/308176-primo/suggestions/35488570-utilize-ldr-and-marc-fixed-fields-006-007-008-in)

The functionality introduced in the April 2019 release only allows you to specify ONE field in the source MARC record that contains the resource type that you want to map to the local resource type.

Primo VE should to be able to determine the resource type from combinations of data in MORE THAN ONE of the fields in the MARC record; i.e. fixed-field coding in the 006/007/008 field in conjunction with the LDR field.

This is particularly crucial for complex resources not coded as language material (LDR pos. 06 = a) as changing LDR position 06 to m for computer file or p for mixed materials changes the definitions of positions 18-34 in the 008 field.

Data in the LDR/006/007/008 fields cannot be assessed in isolation, but must be combined together in order to accurately determine the resource-type.

En los casos en que disponemos de un registro bibliográfico con ejemplares en formato impreso, copia electrónica activada en la "Comunity Zone", y además se ha activado también en Primo Central para garantizar la indexación y la capacidad de recuperación a nivel de texto completo, el registro bibliográfico se visualiza en Primo VE como si fueran dos registros bibliográficos exactamente con la misma información (códigos de barras, signaturas y ubicaciones duplicados).

Según nos dicen desde SalesForce, debido a limitaciones/arquitectura del sistema, no es posible combinar el registro de Primo Central con los registros locales en Alma, lo cual crea confusión entre nuestro personal y usuarios.

Adjunto una copia de pantalla para que lo véais.

Currently we have print books with digital representations attached in Alma, for use in Leganto. We suppress these representations from Primo by using a note and display logic as this is the only option currently available. However this means that the book in Primo shows an "available online" status in the brief results, and when the full record is opened there is a View Online (GetIT tab) section that is just blank. Returning to the brief results then shows "Check available services". This is very confusing to users. We would like to have a different method of suppressing that means the GetIt tab isn't invoked in Primo and/or the option to switch the GetIt tab off for certain records.

When our users look for a book in the Primo Search Portal they expect that the Primo Search behaves like a Google Search, i.e. they expect that Primo finds books with titles or metadata containing words similar to those in their query. Unfortunately, the Primo Search is very sensitive to the exact spelling of the words in the query. If the search query is slightly inaccurate, the book is not found in Primo. I tried such unsuccessful search queries on www.amazon.de, and Amazon usually found the correct book: Amazon showed the correct hit on top of the list (see attachment). This shows that the search algorithms of Amazon are clearly superior to those of Primo. I feel that Ex Libris should take steps to keep up with modern search technologies.
Some, but not all, of Primo’s shortcomings seem rather easy to fix. Primo fails to take word flexions in non-English languages into account. Since the endings of German words not only depend on plural and singular but also on the context, Primo’s search results for German queries are overly sensitive to word flexions. However, some of the English examples indicate that improving Primo’s dictionaries will not be sufficient. Over the long term, ExLibris may consider to team up with a specialized search provider.

Similar proposals in ExLibris idea exchange
https://ideas.exlibrisgroup.com/forums/308176-primo/suggestions/37586617-increase-primo-search-capability-to-support-major
https://ideas.exlibrisgroup.com/forums/564566-summon/suggestions/17415091-automatically-searching-for-the-corrected-spelling

We are disappointed with the technical support service provided by Ex Libris. We strongly believe that Ex Libris should provide customers with more effective, prompt and interactive service.

There should be an option to call or chat online in real time with a support person who has a sound understanding of the product in question. This would be in line with all system vendors we have previously dealt with.

We appreciate that there will be some issues that are designated as bugs or enhancements and will require more in depth investigation. However, a direct call/chat option with a properly trained support analyst would quickly and efficiently separate these issues from more general product queries. We are aware that there are many call-logging options used widely by other companies, such as FastCall, TenFold and RingDNA, which can be used to allow customer calls/chats to be registered directly in Salesforce. We believe that Ex Libris should implement this improvement as soon as possible.

Please vote to show your support for this idea and feel free to add comments relating to your experience of this issue.

In Primo VE, only one of “vocabulary” is available - “Library of Congress Subject Headings.” The choice to use this “vocabulary” is automatically made for you when you choose “Browse by Library of Congress Subject.” The index “Library of Congress name authority records for 651” is not available through this search as it is through the Metadata Editor via Alma. Thus, many, many LC subject headings cannot actually be browsed in Primo VE. Example, you can find NO headings beginning with “Colombia – Commerce,” because there is no LC subject authority for “Colombia – Commerce” or for any further subdivision of that heading. You CANNOT find the heading “Colombia – Commerce – History” by browse in Primo. Browse by subject gives incomplete results - nearly half the records are not discoverable using this method. Many researchers use this method to find their materials.

HAL https://hal.archives-ouvertes.fr/ is one of the major open repository in French.
Some publications give full text access, others not. See screenshot attached.
We did activate for search Hyper Article en Ligne (HAL) in PCI.
Our concern is that all HAL publications in PRIMO display with "full text access" link even when there is no full text.

Please have a look to the example : Reconceptualizing the classification of PNAS articles.
This issue generates lots of complains from our final users. HAL is very well used in French speaking countries.

so could you fix this and indicate "full text access" when this is appropriate, and "bibliographic record access" when this is no full text ?

Thank you for your support.