Primo

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  1. Ex Libris should allow customers to call or have an online chat with their support team

    We are disappointed with the technical support service provided by Ex Libris. We strongly believe that Ex Libris should provide customers with more effective, prompt and interactive service.

    There should be an option to call or chat online in real time with a support person who has a sound understanding of the product in question. This would be in line with all system vendors we have previously dealt with.

    We appreciate that there will be some issues that are designated as bugs or enhancements and will require more in depth investigation. However, a direct call/chat option with a properly trained…

    315 votes
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    6 comments  ·  Primo VE  ·  Admin →
  2. Display item policy in item record

    It would be useful if item policy could be configured as a field to display in either the brief or full item display. Currently, the loanable indicator is defined by the fulfillment terms of use, which is dependent on users signing in in order for Primo to calculate the loan policy specifically for that user.

    Having the option to display the item policy from Alma as a field in Primo would be beneficial as this does not change dependent on the user type or fulfillment rules. It would also provide more information to users irrespective of whether they are able…

    288 votes
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    6 comments  ·  Primo VE  ·  Admin →
  3. Add Mandatory choices for all Request forms in Primo VE

    For the Digitization Request, Hold and Booking Request, and Purchase Request forms, the Alma mapping tables (under GetIt Configuration) define the fields that are displayed to users (Yes = viewable to users, No = not viewable to users).

    We would like to have the possibility to configure mandatory fields if we want the user to specify a field in the form (as it is already the case with a check box in the Resource Sharing Request form).

    156 votes
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    3 comments  ·  Primo VE  ·  Admin →
  4. Bib MARC field 505$t should be indexed in the Primo PNX file as a title entry

    The MARC 505$r is indexed in the PNX as Creator and contributor. The MARC 505$t is not similarly indexed in the PNX as an added or alternate title.

    144 votes
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    10 comments  ·  Primo VE  ·  Admin →
  5. Allow libraries to configure the Brief Record Display with more flexibility

    In the brief and full display pages, libraries can display information contained in data fields (such as the title, author, and creation date) from the source record. This information helps users to differentiate records quickly. In some cases, there can be a lot of information that is displayed. This is particularly the case when Contributor is added: all 7XX fields are added, and in their entirety (see for example in the attached screenshot).

    We would like an option that would allow the library to either limit the number of fields to display (for example max 3 7XX fields) or to…

    131 votes
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    3 comments  ·  Primo VE  ·  Admin →
  6. Hide completed purchase requests from the Primo MyAccount

    Completed purchase requests (rejected or approved) should not be visible in the Primo MyAccount.

    126 votes
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    9 comments  ·  Primo VE  ·  Admin →
  7. Display 6XX fields with $v form subdivisions intact

    Primo VE is configured to map 6XX $v form subdivisions to a separate display field, breaking the subject string. In some cases, the form subdivision is plucked out of the 6XX, leaving the surrounding string incomplete. For example:

    600 10 $aO'Keeffe, Georgia, $d1887-1986 $vExhibitions
    displays in Primo VE as:

    Subject O'Keeffe, Georgia, 1887-1986

    Genre Exhibitions

    651 #0 $aRome (Italy) $vMaps $vEarly works to 1800
    displays in Primo VE as:

    Subject Rome (Italy)

    Genre Maps

                       Early works to 1800
    

    And so on, for all 6XX $v form subdivisions. This cannot be reconfigured. Additionally, each occurrence of the form subdivision is displayed…

    78 votes
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    2 comments  ·  Primo VE  ·  Admin →
  8. Add filter for "Available Now" (i.e. not checked out etc.) to Availability filter/facet

    The Availability filter/facet in Primo VE currently includes options to limit by "Available online" and "Held by library". It would be helpful if these options could be further refined to enable filtering to materials that are actually currently fully available/accessible -- for example, not checked out to another user or in another out-of-library processing status. This is functionality that I see in other library catalogs, especially for electronic resources/ebook collections.

    70 votes
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    2 comments  ·  Primo VE  ·  Admin →
  9. Do Not Highlight Stop Words in the Results of a Keyword Search

    There is no value to highlighting words in the search results of a keyword search that were considered STOP words when the search was conducted.

    Words such as AND, THE, OR, IN, TO, etc., provide no value on their own and should not be highlighted. Not only does highlighting them add visual noise to the search results, it sends the wrong message to users about how to construct a strong search string.

    As the screenshot shows, the highlighting is only adding noise.

    69 votes
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    1 comment  ·  Primo VE  ·  Admin →
  10. Display number of loans in item record (Primo VE).

    It can be useful if Primo VE display the number of loans per item under the get It section.

    63 votes
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    4 comments  ·  Primo VE  ·  Admin →
  11. Visualización doble de registros con copias impresas y electrónicas activadas en Primo Central

    En los casos en que disponemos de un registro bibliográfico con ejemplares en formato impreso, copia electrónica activada en la "Comunity Zone", y además se ha activado también en Primo Central para garantizar la indexación y la capacidad de recuperación a nivel de texto completo, el registro bibliográfico se visualiza en Primo VE como si fueran dos registros bibliográficos exactamente con la misma información (códigos de barras, signaturas y ubicaciones duplicados).

    Según nos dicen desde SalesForce, debido a limitaciones/arquitectura del sistema, no es posible combinar el registro de Primo Central con los registros locales en Alma, lo cual crea confusión…

    63 votes
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    1 comment  ·  Primo VE  ·  Admin →
  12. Primo VE: Need for new ‘Discovery Manager’ roles

    Create Discovery Manager roles and give customers the possibility to assign Discovery roles to colleagues who are in charge of specific content updates in the front end (notably Tag management, Resource Recommender management, Primo Central Index activations/deactivations) and who are not necessarily Primo administrators. For more flexibility and granularity, different roles (or parameters to add?) should be created. For example, a staff user in charge of Resource Recommender management should not necessarily have access to PCI activations.

    Subject and reference librarians could directly work in Alma in order to keep recommended resources, tags and PCI collections updated; tasks where traditional…

    60 votes
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    1 comment  ·  Primo VE  ·  Admin →
  13. When an item has representations for use in Leganto that are suppressed in Primo VE, remove the View Online section

    Currently we have print books with digital representations attached in Alma, for use in Leganto. We suppress these representations from Primo by using a note and display logic as this is the only option currently available. However this means that the book in Primo shows an "available online" status in the brief results, and when the full record is opened there is a View Online (GetIT tab) section that is just blank. Returning to the brief results then shows "Check available services". This is very confusing to users. We would like to have a different method of suppressing that means…

    52 votes
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    1 comment  ·  Primo VE  ·  Admin →
  14. Make the resource sharing form more customizable

    We would need the resource sharing form to be more customizable. Specifically, we lack the ability to add generic text to display general information to the user. Ideally it should also be possible to add a customizable checkbox that the user have to tick before proceeding with the request.

    51 votes
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    2 comments  ·  Primo VE  ·  Admin →
  15. Improve Browse by Subject (Primo VE)

    In Primo VE, only one of “vocabulary” is available - “Library of Congress Subject Headings.” The choice to use this “vocabulary” is automatically made for you when you choose “Browse by Library of Congress Subject.” The index “Library of Congress name authority records for 651” is not available through this search as it is through the Metadata Editor via Alma. Thus, many, many LC subject headings cannot actually be browsed in Primo VE. Example, you can find NO headings beginning with “Colombia – Commerce,” because there is no LC subject authority for “Colombia – Commerce” or for any further subdivision…

    49 votes
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    3 comments  ·  Primo VE  ·  Admin →
  16. A-Z option in Primo VE Journal Search

    Add an A-Z browse option for Primo VE Journal Search, like the one available for Primo Classic as of the May 2017 release: https://knowledge.exlibrisgroup.com/Primo/ProductDocumentation/030Highlights/028PrimoMay2017Highlights#SupportofAlmaJournalSearch%28NewUI%29

    48 votes
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    2 comments  ·  Primo VE  ·  Admin →
  17. In Primo restrict resource type to just magazines

    The librarians would like to limit searches to just magazines. This can be very helpful when teaching students about search capabilities. I understand this will require further differentiation in Primo Central; subdividing the articles document type to journal articles vs magazine articles and potentially trade journal articles. However, the subdivisions would be very helpful in providing more relevant search results for our patrons.

    46 votes
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    6 comments  ·  Primo VE  ·  Admin →
  18. Unimarc support for local resource type configuration (Primo VE)

    The amelioration of local resource type configuration has been implemented on last april release concerning MARC21 fields, but we are using Unimarc, like other institutions in France, and we also would like to be able to create local resources type based on unimarc fields (including Leader). We would be grateful that you also implement these amelioration in unimarc as well !

    42 votes
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    0 comments  ·  Primo VE  ·  Admin →
  19. HAL : issue about "full text access" link

    HAL https://hal.archives-ouvertes.fr/ is one of the major open repository in French.
    Some publications give full text access, others not. See screenshot attached.
    We did activate for search Hyper Article en Ligne (HAL) in PCI.
    Our concern is that all HAL publications in PRIMO display with "full text access" link even when there is no full text.

    Please have a look to the example : Reconceptualizing the classification of PNAS articles.
    This issue generates lots of complains from our final users. HAL is very well used in French speaking countries.

    so could you fix this and indicate "full text access" when…

    40 votes
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    0 comments  ·  Primo VE  ·  Admin →
  20. Improve the Cite them Right Harvard CSL file to correct errors

    Cite them Right Harvard does not display correctly. I have a 2 page list of errors! e.g. Surname, First name, when it should be Surname, initial. In journals the publisher appears.
    Please work with Cite them Right Online to fix this as it is used by multiple libraries in the UK.

    39 votes
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    11 comments  ·  Primo VE  ·  Admin →
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