Skip to content

Primo

← Have an idea for Ex Libris?

Your feedback matters to us. Help us improve Primo by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines. Thank you.

How can we improve Primo?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

27 results found

  1. Search Slot/Scope/Profile Usage in Primo Analytics

    We would like to be able to report the total number of searches that have been performed in each search/slot/scope/profile that we have configured in Primo. Currently the only report in Analytics that has Search Scope search information is the Zero Results Report.

    This information will provide invaluable information about our user behaviour and will help us in the customization of the Primo interface to meet the needs of our clients by assisting in decisions regarding adding or removing search profiles/scopes.

    282 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    12 comments  ·  Analytics  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. Primo Analytics - Ability to report on all search strings, not just Popular and Zero Results

    Primo Analytics currently only includes search string data for Popular and Zero Results subject areas. It would be a vast improvement to be able to see all search string results.
    Note: This functionality is available via BIRT, but only by individual reports by first letter of the alphabet, which are unwieldy and essentially unusable in loading so slowly (and often not at all).

    166 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    7 comments  ·  Analytics  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. Analytics - advanced search stastistics

    Hi there,

    According to SF case 422111 it's currently not possible to provide detailed statistics about advanced search field through OBI.

    As for the facets, we would like to know the number of using field by field.

    For example :
    - We would like to know how many clicks were done on search field "Topic"
    - We would like to know how many clicks were done on search field "Author"
    - We would like to know in how many session the search field document type / books was used
    - Which are the fields the most used in the advanced…

    78 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Under Review  ·  0 comments  ·  Analytics  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. Primo Analytics - add the ability to monitor availability link clicks by availability category

    Currently usage statistics may be generated using the "Click on availability statement" Analytics action, however there is no way to differentiate clicks on say, "Available at" (for physical resources) and "Check online access".

    We would like the ability to extract availability clicks by category:

    Check online access
    Available at
    No full text
    etc.

    General use cases:

    To help us decide what types of links should display where and in what order in Primo.

    More specific use case:

    To help us understand how patrons are accessing electronic resources. For instance, we have added the BrowZine PDF fulltext link to Primo. We…

    70 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Analytics  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. DEDUP/FRBR data in Primo VE analytics

    DEDUP/FRBR data in Primo VE analytics isn't available. It is available in standard Primo.

    This would be useful for identifying issues around records that aren't matching.

    Apparently Primo PNX records and pipes subject area are not available for Primo VE customers as yet.

    67 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Analytics  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. Provide Statistics about use of Primo Central Collections

    It would be great if we can asses the usage of our licensed content via Primo. This will be valuable for our licensing decisions, as well it would be interesting for the hosts (Thomson Reuters, ProQuest...).

    For instance, we like to know:

    • how often users view metadata (i.e. open details tab) of records from ProQuest's Collection for Dissertations & Theses

    • what is the ratio of view metadata to request fulltexts from the collection?

    • which providers (Thomson Reuters, ProQuest, ...) are used most (view + download), what are the top collections of each provider?

    52 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Analytics  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. Primo Analytics: extracts the usernames related to failed logins

    It would be great -with Primo analytics- building an analysis that extracts the usernames related to failed logins

    44 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Analytics  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. Adding unique user data to Primo Analytics

    Idea: To be able to use Primo Analytics to create a report of unique users who have used Primo (logged into Primo) in a specific time period, for example in a month.

    Reason: Currently in Primo Analytics, the 'session' and 'sign in' parameters count the overall numbers and not unique user numbers. This means that there is no option to check the unique users per Primo identifier for a specific period.

    30 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Analytics  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. Primo Analytics: ability to report on Primo API usage

    Idea: Ability to report on Primo API usage (e.g. number of searches, search terms and source of API calls).

    Include usage of Primo Front End and API as part of Primo Analytics so that both can be aggregated and analysed.

    Developer Network API Analytics is not sufficient and does not provide the essential information we are looking for, e.g. search terms.

    27 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Analytics  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. Please add a parameter for IED on Primo Analytics

    Please add a parameter for IED on Primo Analytics. We want to check the number of action usages for a specific records, but there is no such parameter.

    22 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Analytics  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. Resource Recommender

    Resource Recommender - It would be great if we can get information on which resource recommender is being used in number of times. For example - we have resource recommenders for the New York Times - would like to see if the resource recommenders for this specific resource are being used. We were hoping to gather that the kind of detail.

    Thank you

    20 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Analytics  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. A report of "full text available" records in Primo Central for each institution

    It would be great to be able to get a report of the institutional holdings that have been matched to records in Primo Central, so that they are indexed as "full text available" for the institution. This would enable libraries to see which active portfolios in each SFX KB target / Alma CZ collection are indexed at all in Primo Central, and how much of the holdings of each serial are indexed. Libraries could then use this to indicate to users which journals and collections cannot be found in Primo Central. It would also be useful to see gaps in…

    17 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Analytics  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. Add user group information to reports

    The Primo analytics shall provide the option to display the user's usage based on the user group definition.

    16 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Analytics  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Miri.Botzer responded

    Submitted by Ex Libris PM on behalf of our customers

  14. Access by IP-Ranges : add criteria in Primo Analytics

    Primo Analytics should support IP ranges as a filter criteria in the usage reports. This will enhance our statistics, for instance:

    • how much usage is generated by certain libraries?
    • how many patrons use primo off-campus or via VPN?
    • are there users not affiliated with the university?
    • what is the percentage of usage generated by library staff?
    • etc.

    The IP ranges might be taken from the backoffice configuration
    Primo Home > Ongoing Configuration Wizards > Institution Wizard > Edit IPs

    Please support this idea as we think this will lead to a clearer picture of our Primo users.

    14 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Analytics  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. Add "Locate" link to Primo Analytics

    We would like to find out how often users are clicking on the Locate item within the Primo VE record to view the map where the item is located; this is the label nui.locations.locate in the ViewIt table. Ex Libris support has confirmed that this link currently cannot be tracked in Primo Analytics because there is not a beacon call associated with the link. We would like to request that the Locate link be added to Primo Analytics tracking.

    13 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Analytics  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. Improve Analytics support for user-created tags in Primo/Primo VE.

    We would like to better understand the impact of user-created tags on user behavior, particularly as we (staff) use tags to help identify material in our collections. Specifically we would like to see the following information:
    How frequently do people search using tags?
    *How many searches are conducted through the tag portal (available in the ellipsis)
    *How many times do people click on tags within records and thus get to the full listing of records with that tag applied

    Can we cross-reference items that have tags with their item use?

    A report showing all the tags being used/searched.

    12 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Analytics  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. Enhance Primo Analytics Facet Usage by expanding Facet Values

    Primo Analytics currently only provides data on Facet Values for two Facet Types: Top Level and Resource Type, with data such as Available in Library, Available Online, Articles, Books, etc.
    This granular level of data on user behavior is very valuable and influences our decision making for both our services and system configuration.
    It would be wonderful to have this extended also to other Facet Types, including Creation Date, Collection, Author, Topic, New Records, and Journal.

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Analytics  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. Implement "Scheduled report to FTP server" feature for Primo Analytics

    We would like to request for "Scheduled report to FTP server" feature to be implemented for Primo Analytics, so we could schedule the Primo data in Power BI Reports/Dashboards to be automatically refreshed.

    Power BI is the enterprise solution for data visualisation in UNSW. Currently Ex Libris does not seem to support the connection between Analytics (OBIEE) and Power BI (e.g. via Web Data Connector). Instead of manually exporting data from Primo Analytics and uploading it to Power BI, we need to find a better way to automatically update the data in Power BI Reports/Dashboard.

    If we can schedule Primo…

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Analytics  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. Improve and standardize the Dates folder in all the Primo Subject Areas

    The following are available in the Dates folder for Primo Action Usage, Primo Device Usage, Primo Facet Usage, Primo Sessions, Primo Zero Search Results and Primo Pipes:

    Year (date)
    Year
    Year (desc)
    ** all three are the same format: YYYY
    ** why are there three?

    Month (date)
    Month (short desc)
    ** these two are the same format: Mon YYYY
    ** why are there two?
    ** shouldn't "Month (date)" really be Month (as in January, February, March, etc)?

    Month (long desc)
    ** uses the Month YYYY format.
    ** why?

    Month (number)
    ** displays as expected

    Week (date)
    ** uses Mon DD

    …

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Analytics  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. Allow analytics to display what resources are most selected after a certain search query

    It would be great to see which resources are most selected after a certain search query.

    This wouldn't even have to be an exhaustive list-- even just seeing the top three selected results for the top 100 search strings would help us better tailor recommendations (particularly in Resource Recommender) for popular search terms.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Analytics  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
← Previous 1
  • Don't see your idea?

Primo

Categories

Feedback and Knowledge Base

(thinking…)