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Primo Analytics - Ability to report on all search strings, not just Popular and Zero Results

Primo Analytics currently only includes search string data for Popular and Zero Results subject areas. It would be a vast improvement to be able to see all search string results.
Note: This functionality is available via BIRT, but only by individual reports by first letter of the alphabet, which are unwieldy and essentially unusable in loading so slowly (and often not at all).

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Stacey van Groll shared this idea  ·   ·  Admin →
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  • Katie Wheeler commented  · 

    Surprised this isn't already available, since search strings are definitely stored somewhere. Would be useful to see what is flowing into the system to see what topics students are searching for in relatively real-time and purchase/plan accordingly when DDA is not available.

  • Sarah commented  · 

    The ability to see how users are searching is vital to improving functionality. The most popular searches can be ones done for instruction.

  • Anonymous commented  · 

    It is becoming increasingly important to understand how users search and what exactly are they using Primo for. The Popular searches report only scratches the service on the types of search strings they apply.

  • jihyun song commented  · 

    I couldn't agree with you more! The importance of data is increasing. It would be nice if the agency could record the search history.

  • Skalk van der Merwe commented  · 

    I agree, this is an excellent idea. It would be useful to see all searches. This data is useful to track trends in how well our instructional efforts are received etc.

  • A Rowe commented  · 

    It would be so valuable to be able to analyse all of the searches our users are performing. So useful in understanding user behaviour.

  • Stacey van Groll commented  · 

    I would also like to add that my preferred development for this would be to do away with the Popular Searches SA completely and replace it with a new Search Strings SA. This should be on the same daily ETL as all the other SAs (unlike the monthly aggregation for Popular Searches), and offer all the other functionality of the other SAs such as granularity of date fields down to the search date by day.

  • Chris Martin commented  · 

    This is an excellent idea. Having enhanced ability for search string reporting would allow customers to make more informed and practical decisions. Besides their limit in scope, Most Popular Search Strings and Zero Result Search Strings lack some of the reporting flexibility that other subject areas have.

  • Rebecca Bollen Manalac commented  · 

    I agree Stacey - we are also concerned that the report is not accurate because there are searches we know that we have done multiple times that don't appear on the reports...

  • Stacey van Groll commented  · 

    Note: BIRT is now deprecated as of the February 2019 release.

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