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27 results found

  1. Add Popular search category - User Statistical Category

    Primo Analytics currently offers Zero search (daily, based on user group) and popular serach Hisotry (monthly, based on user group)

    I want to be able to extract the User Statistical Category required for analysis, if not the entire data.

    3 votes
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    0 comments  ·  Analytics  ·  Admin →

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  2. Resource Recommender

    Resource Recommender - It would be great if we can get information on which resource recommender is being used in number of times. For example - we have resource recommenders for the New York Times - would like to see if the resource recommenders for this specific resource are being used. We were hoping to gather that the kind of detail.

    Thank you

    6 votes
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  3. Make Primo Analytics network folder available for consortia members

    Make the Primo Analytics network folder available to consortia members' Primo Analytics catalogs the way it is for Alma Analytics. This would make it possible to share Primo Analytics reports to all members without adding the report to the shared community folder or copying the report to each institutions' local folder.

    4 votes
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  4. Add "Locate" link to Primo Analytics

    We would like to find out how often users are clicking on the Locate item within the Primo VE record to view the map where the item is located; this is the label nui.locations.locate in the ViewIt table. Ex Libris support has confirmed that this link currently cannot be tracked in Primo Analytics because there is not a beacon call associated with the link. We would like to request that the Locate link be added to Primo Analytics tracking.

    13 votes
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    1 comment  ·  Analytics  ·  Admin →

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  5. Adding unique user data to Primo Analytics

    Idea: To be able to use Primo Analytics to create a report of unique users who have used Primo (logged into Primo) in a specific time period, for example in a month.

    Reason: Currently in Primo Analytics, the 'session' and 'sign in' parameters count the overall numbers and not unique user numbers. This means that there is no option to check the unique users per Primo identifier for a specific period.

    30 votes
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  6. More granular statistics for the actions menu in Primo Analytics

    More granular statistics for the actions menu when clicking in brief display, expanded and not expanded (with 3 options), and clicking in full display.

    0 votes
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  7. ESI

    Please add ESI to Primo Central.

    3 votes
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    0 comments  ·  Analytics  ·  Admin →

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  8. 1 vote
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    1 comment  ·  Analytics  ·  Admin →

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  9. Provide a subject area in Analytics that lets us report on hotswap/indexing.

    Every so often we find out from our cataloging staff that after several pipe/index cycles records are still not appearing in our Primo instance. We then go to Primo BO and find that records haven't hotswapped or indexed in several days (sometimes longer). We would like to KNOW when this happens. Primo Analytics provides reports on Pipes and on PNX/FRBR-Dedup cycles, but NOT hotswap/index cycles. The only way we can know if this is slowed or stopped is if a staff member happens to report it to us. It would be very useful to have a subject area in Analytics…

    2 votes
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    1 comment  ·  Analytics  ·  Admin →

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  10. Please add a parameter for IED on Primo Analytics

    Please add a parameter for IED on Primo Analytics. We want to check the number of action usages for a specific records, but there is no such parameter.

    22 votes
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    1 comment  ·  Analytics  ·  Admin →

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  11. DEDUP/FRBR data in Primo VE analytics

    DEDUP/FRBR data in Primo VE analytics isn't available. It is available in standard Primo.

    This would be useful for identifying issues around records that aren't matching.

    Apparently Primo PNX records and pipes subject area are not available for Primo VE customers as yet.

    8 votes
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  12. Analytics: Add Referrer to the rest of the Primo Subject Areas

    Referrer is only in the Primo Action Usage Subject Area. This field should be added to other subject areas as appropriate -- like Primo Sessions

    4 votes
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  13. Improve and standardize the Dates folder in all the Primo Subject Areas

    The following are available in the Dates folder for Primo Action Usage, Primo Device Usage, Primo Facet Usage, Primo Sessions, Primo Zero Search Results and Primo Pipes:

    Year (date)
    Year
    Year (desc)
    ** all three are the same format: YYYY
    ** why are there three?

    Month (date)
    Month (short desc)
    ** these two are the same format: Mon YYYY
    ** why are there two?
    ** shouldn't "Month (date)" really be Month (as in January, February, March, etc)?

    Month (long desc)
    ** uses the Month YYYY format.
    ** why?

    Month (number)
    ** displays as expected

    Week (date)
    ** uses Mon DD

    5 votes
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  14. Improve Analytics support for user-created tags in Primo/Primo VE.

    We would like to better understand the impact of user-created tags on user behavior, particularly as we (staff) use tags to help identify material in our collections. Specifically we would like to see the following information:
    How frequently do people search using tags?
    *How many searches are conducted through the tag portal (available in the ellipsis)
    *How many times do people click on tags within records and thus get to the full listing of records with that tag applied

    Can we cross-reference items that have tags with their item use?

    A report showing all the tags being used/searched.

    12 votes
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  15. Enhance Primo Analytics Facet Usage by expanding Facet Values

    Primo Analytics currently only provides data on Facet Values for two Facet Types: Top Level and Resource Type, with data such as Available in Library, Available Online, Articles, Books, etc.
    This granular level of data on user behavior is very valuable and influences our decision making for both our services and system configuration.
    It would be wonderful to have this extended also to other Facet Types, including Creation Date, Collection, Author, Topic, New Records, and Journal.

    7 votes
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    1 comment  ·  Analytics  ·  Admin →

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  16. Access by IP-Ranges : add criteria in Primo Analytics

    Primo Analytics should support IP ranges as a filter criteria in the usage reports. This will enhance our statistics, for instance:

    • how much usage is generated by certain libraries?
    • how many patrons use primo off-campus or via VPN?
    • are there users not affiliated with the university?
    • what is the percentage of usage generated by library staff?
    • etc.

    The IP ranges might be taken from the backoffice configuration
    Primo Home > Ongoing Configuration Wizards > Institution Wizard > Edit IPs

    Please support this idea as we think this will lead to a clearer picture of our Primo users.

    13 votes
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  17. Primo Analytics - add the ability to monitor availability link clicks by availability category

    Currently usage statistics may be generated using the "Click on availability statement" Analytics action, however there is no way to differentiate clicks on say, "Available at" (for physical resources) and "Check online access".

    We would like the ability to extract availability clicks by category:

    Check online access
    Available at
    No full text
    etc.

    General use cases:

    To help us decide what types of links should display where and in what order in Primo.

    More specific use case:

    To help us understand how patrons are accessing electronic resources. For instance, we have added the BrowZine PDF fulltext link to Primo. We…

    70 votes
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    1 comment  ·  Analytics  ·  Admin →

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  18. Implement "Scheduled report to FTP server" feature for Primo Analytics

    We would like to request for "Scheduled report to FTP server" feature to be implemented for Primo Analytics, so we could schedule the Primo data in Power BI Reports/Dashboards to be automatically refreshed.

    Power BI is the enterprise solution for data visualisation in UNSW. Currently Ex Libris does not seem to support the connection between Analytics (OBIEE) and Power BI (e.g. via Web Data Connector). Instead of manually exporting data from Primo Analytics and uploading it to Power BI, we need to find a better way to automatically update the data in Power BI Reports/Dashboard.

    If we can schedule Primo…

    6 votes
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  19. Allow analytics to display what resources are most selected after a certain search query

    It would be great to see which resources are most selected after a certain search query.

    This wouldn't even have to be an exhaustive list-- even just seeing the top three selected results for the top 100 search strings would help us better tailor recommendations (particularly in Resource Recommender) for popular search terms.

    5 votes
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  20. Primo Analytics - Ability to report on all search strings, not just Popular and Zero Results

    Primo Analytics currently only includes search string data for Popular and Zero Results subject areas. It would be a vast improvement to be able to see all search string results.
    Note: This functionality is available via BIRT, but only by individual reports by first letter of the alphabet, which are unwieldy and essentially unusable in loading so slowly (and often not at all).

    163 votes
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