Primo

Your feedback matters to us. Help us improve Primo by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines. Thank you.

How can we improve Primo?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Ex Libris should allow customers to call or have an online chat with their support team

    We are disappointed with the technical support service provided by Ex Libris. We strongly believe that Ex Libris should provide customers with more effective, prompt and interactive service.

    There should be an option to call or chat online in real time with a support person who has a sound understanding of the product in question. This would be in line with all system vendors we have previously dealt with.

    We appreciate that there will be some issues that are designated as bugs or enhancements and will require more in depth investigation. However, a direct call/chat option with a properly trained…

    217 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    6 comments  ·  Primo VE  ·  Admin →
  2. Display number of loans in item record (Primo VE).

    It can be useful if Primo VE display the number of loans per item under the get It section.

    60 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Primo VE  ·  Admin →
  3. Improve Browse by Subject (Primo VE)

    In Primo VE, only one of “vocabulary” is available - “Library of Congress Subject Headings.” The choice to use this “vocabulary” is automatically made for you when you choose “Browse by Library of Congress Subject.” The index “Library of Congress name authority records for 651” is not available through this search as it is through the Metadata Editor via Alma. Thus, many, many LC subject headings cannot actually be browsed in Primo VE. Example, you can find NO headings beginning with “Colombia – Commerce,” because there is no LC subject authority for “Colombia – Commerce” or for any further subdivision…

    26 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Primo VE  ·  Admin →
  4. Unimarc support for local resource type configuration (Primo VE)

    The amelioration of local resource type configuration has been implemented on last april release concerning MARC21 fields, but we are using Unimarc, like other institutions in France, and we also would like to be able to create local resources type based on unimarc fields (including Leader). We would be grateful that you also implement these amelioration in unimarc as well !

    41 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Primo VE  ·  Admin →
  5. Primo VE: Allow Exclusion of Institution Zone only records from Discovery Network/NZ Scope

    In consortial environments, the Network Scope includes Institution Zone only records such as laptops, keys, etc.

    We would like the capability to exclude IZ only records from a Discovery Network scope so that we can display only records that are NZ bibs, not local IZ with no NZ bibs.

    31 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Primo VE  ·  Admin →
  6. Ability to select/set preferred record criteria for dedupe/FRBR in Primo VE

    We have instances where records for print materials in our holdings are combined with records for e-resources, to display a single record with multiple access points in our catalog. That is good and expected. However, often the source record is an e-resource record rather than the record for our physical holding, and we would prefer that the record for our physical resource be used so that important local notes are sure to be displayed. When the record for an e-resource is used instead, our local notes are not displayed, and that is a big problem.

    54 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Primo VE  ·  Admin →
  7. Primo VE: Need for new ‘Discovery Manager’ roles

    Create Discovery Manager roles and give customers the possibility to assign Discovery roles to colleagues who are in charge of specific content updates in the front end (notably Tag management, Resource Recommender management, Primo Central Index activations/deactivations) and who are not necessarily Primo administrators. For more flexibility and granularity, different roles (or parameters to add?) should be created. For example, a staff user in charge of Resource Recommender management should not necessarily have access to PCI activations.

    Subject and reference librarians could directly work in Alma in order to keep recommended resources, tags and PCI collections updated; tasks where traditional…

    57 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Primo VE  ·  Admin →
  8. Display more than 10 locations in PRIMO VE

    We are using bch scheme and when a bibliographic record has more than 10 locations, PRIMO only shows 10, even though the results are limited to one library.
    For example, there are one item in our Medical Library, but it doesn't show. https://granatensis.ugr.es/discovery/fulldisplay?docid=alma991014023258604990&context=L&vid=34CBUA_UGR:VU1&search_scope=MyInstitution&tab=Granada&lang=es

    20 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Primo VE  ·  Admin →
  9. Display item policy in item record

    It would be useful if item policy could be configured as a field to display in either the brief or full item display. Currently, the loanable indicator is defined by the fulfillment terms of use, which is dependent on users signing in in order for Primo to calculate the loan policy specifically for that user.

    Having the option to display the item policy from Alma as a field in Primo would be beneficial as this does not change dependent on the user type or fulfillment rules. It would also provide more information to users irrespective of whether they are able…

    59 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Primo VE  ·  Admin →
  10. Separating Scholarly and Peer Reviewed facets in the PCI

    As a former Summon library, we are lamenting that there used to be separate facets in Summon for Scholarly and for Peer-reviewed articles - as not all peer-reviewed content is scholarly. Ex Libris has responded to my Salesforce inquiry that there are no current plans to separate this content into separate facets, but the idea may be considered for the CDI roadmap.

    14 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Primo VE  ·  Admin →
  11. Ability to store test records for Primo VE

    When you test normalization rules for external data sources in Primo VE, you need to upload your test record from your computer _every_ _time_ you make a change in the NR. It should be possible to store sample records for easier testing

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Primo VE  ·  Admin →
  12. Display of consortium e-resource coverage

    Consortium partner library's e-resource coverage and public notes should be displayed in Primo VE.

    When searching Primo VE in consortium environment with Search Profile "DiscoveryNetwork", coverage of e-resource licensed by the consortium partner library (not by the consortium) is not displayed. Only bib record (in NZ) is displayed.

    Currently, no information about e-resource holdings of consortium partner library is displayed and users will not be able to notice that the partner library subscribed to this e-journal. If they noticed, they could access to this e-journal as walk-in users visiting the partner library or request copies of articles through Interlibrary Loan.

    19 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Primo VE  ·  Admin →
  13. Do Not Highlight Stop Words in the Results of a Keyword Search

    There is no value to highlighting words in the search results of a keyword search that were considered STOP words when the search was conducted.

    Words such as AND, THE, OR, IN, TO, etc., provide no value on their own and should not be highlighted. Not only does highlighting them add visual noise to the search results, it sends the wrong message to users about how to construct a strong search string.

    As the screenshot shows, the highlighting is only adding noise.

    47 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Primo VE  ·  Admin →
  14. Cambiar la prioridad de las portadas en Primo VE

    Las portadas de Primo se intentan extraer desde el servicio de Syndetics y Google, si el servicio de Syndetics tiene una portada disponible se muestra esta y no la de Google. Por este motivo, por ejemplo, en alma se visualiza una portada de Google y en Primo una de Syndetics.

    Primo VE no tiene la opción de desactivar o cambiar la prioridad de las portadas, por lo que para solucionar este problema se necesitaría que se pueda activar o desactivar la prioridad de las portadas.

    Esperamos que esta idea resulte de interés a todos los usuarios de PRIMO VE y…

    27 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Primo VE  ·  Admin →
  15. Resource Recommender customizable for each view

    PrimoVE views serve different audiences. If the Resource Recommender were customizable for each view the user experience will be improved.

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Primo VE  ·  Admin →
  16. Display 6XX fields with $v form subdivisions intact

    Primo VE is configured to map 6XX $v form subdivisions to a separate display field, breaking the subject string. In some cases, the form subdivision is plucked out of the 6XX, leaving the surrounding string incomplete. For example:

    600 10 $aO'Keeffe, Georgia, $d1887-1986 $vExhibitions
    displays in Primo VE as:

    Subject O'Keeffe, Georgia, 1887-1986

    Genre Exhibitions

    651 #0 $aRome (Italy) $vMaps $vEarly works to 1800
    displays in Primo VE as:

    Subject Rome (Italy)

    Genre Maps
    Early works to 1800

    And so on, for all 6XX $v form subdivisions. This cannot be reconfigured. Additionally, each occurrence of the form subdivision is displayed…

    55 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Primo VE  ·  Admin →
  17. Primo VE: Public names for Libraries and Locations

    It would often be helpful if patron-facing names of libraries and locations were different from the staff-facing names in Alma, e.g., staff users may need to know exactly which of several "Closed stack" is in play, while this is irrelevant information for end users. So public names of Libraries and Locations should be editable through the Discovery Labels code table

    5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Primo VE  ·  Admin →
  18. Add filter for "Available Now" (i.e. not checked out etc.) to Availability filter/facet

    The Availability filter/facet in Primo VE currently includes options to limit by "Available online" and "Held by library". It would be helpful if these options could be further refined to enable filtering to materials that are actually currently fully available/accessible -- for example, not checked out to another user or in another out-of-library processing status. This is functionality that I see in other library catalogs, especially for electronic resources/ebook collections.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Primo VE  ·  Admin →
  19. Adding Faculty Affiliation and Patron Degree Level to Resource Sharing Form

    We would like to add two drop-down fields to the Primo RS form:
    1. Faculty affiliation of requester e.g. Humanities, Social Sciences, etc...
    2. Degree level of student e.g. BA, MA, PhD etc...

    These fields would obviously need to appear on the Alma form and be retrievable via Analytics

    21 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Primo VE  ·  Admin →
  20. Add in-line display option for textual holdings and notes (866 a,z) in Get It section

    The display of the 866 a (holdings) and z (notes) subfields as separate lines in Primo VE is confusing for users. We request the option to display the 866 subfields a and z in the same line in Primo.
    For example, a journal has 2 866 fields, one of which includes "CD-ROM" in subfield z to indicate the format. The word "CD-ROM" appears in the third line, causing confusion about if this refers to the line above, or is a separate holding.

    Availability:
    v.66 (1996)-v.85 (2015),
    v.87 (2017) - v.88 (2018)
    CD-ROM

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Primo VE  ·  Admin →
← Previous 1 3
  • Don't see your idea?

Feedback and Knowledge Base