Primo

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  1. Ex Libris should allow customers to call or have an online chat with their support team

    We are disappointed with the technical support service provided by Ex Libris. We strongly believe that Ex Libris should provide customers with more effective, prompt and interactive service.

    There should be an option to call or chat online in real time with a support person who has a sound understanding of the product in question. This would be in line with all system vendors we have previously dealt with.

    We appreciate that there will be some issues that are designated as bugs or enhancements and will require more in depth investigation. However, a direct call/chat option with a properly trained…

    144 votes
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      5 comments  ·  Primo VE  ·  Admin →
    • Separate the Audiovisual facet for Primo Central Index (PCI) into video and audio

      Users doing targeted searches incorporating facets to find specific types of resources on specific topics want to be able to do just that - target. Our users tell us that their searches are made more difficult by having to sift through a long list of irrelevant format results, including Video when they just want Audio, and Audio when they want only Video. This is even more frustrating for users when they can see by the display type that the list could so easily have been made shorter.

      Remote PCI resources under the Resource Type of facets:rsrctype of media and Prefilter…

      294 votes
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      • Export search results to Excel (or delimited file)

        When a user gets several hundred search results, they would like to be able to download a list of the entire search results. This is a feature that faculty routinely use. They may then have a faculty assistant check out some of the books.

        There is no way in Primo to capture an entire set of search results and do anything with it, such as export.

        The ability to export a set of search results was a feature in the Aleph OPAC. There is no feature parity in Primo. Users have already noted the lack of this feature.

        238 votes
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        • New UI: Set automatically the cursor in the search box

          Hello,

          A feature that many users would like to see in the Primo new UI is to have the cursor already in the search box when they open the page. The user would be able to type directly their query and not have to click first in the search box. In the Primo classic UI, the cursor was already in the search box.

          The SF case 00508525 was about the same issue.

          Thank you.

          105 votes
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          • Separate language menu

            In August release 2018, there is finally a good improvement in the sign in area, but unfortunately the language selection is now inside a personal menu. If guests user enters Primo which by default is not in his native language, they wouldn't know what to do. There is a nice solution created by Manneheim University, and I hope Exlibris will take it as an example:

            https://primo-49man.hosted.exlibrisgroup.com/primo-explore/search?vid=MAN_UB&sortby=rank&lang=de_DE

            Naomi

            164 votes
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            • Make facets sticky by default for the session

              I would like to suggest that Primo's facets should be sticky by default (or at least that this should be a configuration option). The "Reset filters" link right below the selected filters implies that filters will stick unless reset; users find this confusing. I agree with other posters' points about the lock icon being visible at all times, and that a selection of New Search should automatically clear sticky facets, but otherwise, I would like to propose that facets should stick unless the user either selects New Search, or clicks "Reset filters" (perhaps this could be renamed "Clear filters"). This…

              164 votes
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              • Journal coverage dates to show in the brief results page

                Would like the ability to configure Primo to display the coverage dates found in the Alma portfolio record to display in the Primo brief results.
                Currently, dates from the Alma bibliographic can display in the brief results but usually the publication date found in the bib differs than the coverage in the portfolio.
                Our patrons and staff would like to do a search for ejournals and see from the results what our coverage/holdings are without clicking into the full details.

                41 votes
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                • bad link reporter

                  Bad Link Reporter

                  This tool would work while librarians are searching Primo. An addon tool for Primo that looks at results when the following condition exists: a link is clicked and user gets an error, (no full text available or other Primo error messages) there would be a popup or message asking “report this bad link?”. You click on the button, it goes away allowing librarian to continue their work but clicking the button reports the permalink, search details and bad link error message including eresource used. This option only occurs for library staff. Ordinary users would not see it.

                  160 votes
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                  • Provide a way to configure which citation style is the default selection in the Citations dialogue

                    It would be helpful if we could set a particular citation style to be the default style that is selected when users open the 'Citations' dialogue from the 'Send to' actions. At present it always opens on APA because it is the first style in the list.

                    For example at my institution we have courses that use APA and MLA, but the majority use Harvard style, so I'd like Harvard to be the 'selected' style shown when the dialogue opens.

                    26 votes
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                    • Adding Faculty Affiliation and Patron Degree Level to Resource Sharing Form

                      We would like to add two drop-down fields to the Primo RS form:
                      1. Faculty affiliation of requester e.g. Humanities, Social Sciences, etc...
                      2. Degree level of student e.g. BA, MA, PhD etc...

                      These fields would obviously need to appear on the Alma form and be retrievable via Analytics

                      20 votes
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                        3 comments  ·  Primo VE  ·  Admin →
                      • Change order of holdings for e-journals in ViewIt

                        Allow the institution to determine the ordering of resources in the ViewIt section of Primo. The single select options would include:
                        • By Date – Ascending
                        • By Date – Descending
                        • Alphabetical
                        • (Not sure if there are others)

                        Currently e-journal titles with multiple holdings are displayed in alphabetical order. When each holding has a different date range, it can be difficult to scan quickly. This would allow each institution to select what works best for their users.

                        22 votes
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                        • Include LDR and Fixed Fields in Local Resource Types Configuration in Primo VE

                          In Advanced Search, Primo includes a default set of Resource Types and allows the definition and use of 20 additional local Resource Types. In Primo VE, the definition of these local Resource Types is limited to MARC fields and subfields, and excludes the MARC LDR and fixed fields (006/007/008). As is clear in the documentation about default resource types (Mapping Resource Types in Primo VE), the MARC LDR and fixed fields are a primary and crucial source for resource type identification, and their exclusion makes it very difficult to effectively map to desirable resource types. These fields are available for…

                          76 votes
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                          • Make it possible to remove the 'until' date in OAI request for all pipes

                            Each time a pipe harvesting using OAI method is run, the OAI request set the 'until' parameter to the time the pipe is run. Here is an example of such OAI request: https://ourjournals.ac.nz/index.php/LPR/oai?verb=ListRecords&metadataPrefix=oai_dc&from=2018-11-05T01:44:31Z&until=2018-12-01T22:40:07Z When the target OAI feeds contain records do not have a date stamp, it will be automatically filled with the date/time the record is accessed by the OAI harvester. This means that all these records without a date stamp will never be harvested into Primo as they will be always have a later date stamp than the 'until' parameter. We would like to see an option to…

                            8 votes
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                            • Browses: add See Also and Usage info from authority headings

                              Primo supports display of See references (not same as See Also) in browse headings, if those cross-references are in the bibliographic data ingested by Primo. There is no capacity to display See Also and Usage info from authority records, which are important so that users understand how and why certain terms, especially subjects, may be used.

                              We propose that See Also and Usage info display in the Browse headings.

                              Example headings and See Also and Usage info that does NOT currently display in Primo:

                              Blacks:

                              Search also under: subdivision Blacks under individual wars, e.g. World War, 1939-1945--Blacks; and headings beginning…

                              131 votes
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                              • Add Jump to Last & Specific Page Options to Primo Search Results Paging Bar

                                Our users are asking for the option to jump to the last page of the search results in Primo. They would also like to get to a specific page number in the Primo search results paging bar by typing the number in there. First and last page options are basic functionalities of pagers and users expect those.

                                214 votes
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                                • Do Not Highlight Stop Words in the Results of a Keyword Search

                                  There is no value to highlighting words in the search results of a keyword search that were considered STOP words when the search was conducted.

                                  Words such as AND, THE, OR, IN, TO, etc., provide no value on their own and should not be highlighted. Not only does highlighting them add visual noise to the search results, it sends the wrong message to users about how to construct a strong search string.

                                  As the screenshot shows, the highlighting is only adding noise.

                                  12 votes
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                                    0 comments  ·  Primo VE  ·  Admin →
                                  • My Library Card: Display BLock Expiry Date

                                    It would be very beneficial for library patrons to be able to view their Block Expiry Date in the "Block + Message" section of My Library Card.

                                    Currently, only "Block Description" is displayed. If the Block Expiry Date is displayed, library patrons do not need to ask the library staff. It will be a nice feature for library staff as well since the number of inquiries will decrease.

                                    12 votes
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                                      0 comments  ·  Primo VE  ·  Admin →
                                    • Search Slot/Scope/Profile Usage in Primo Analytics

                                      We would like to be able to report the total number of searches that have been performed in each search/slot/scope/profile that we have configured in Primo. Currently the only report in Analytics that has Search Scope search information is the Zero Results Report.

                                      This information will provide invaluable information about our user behaviour and will help us in the customization of the Primo interface to meet the needs of our clients by assisting in decisions regarding adding or removing search profiles/scopes.

                                      104 votes
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                                      • Utilize LDR and MARC fixed fields (006,007,008) in Primo VE resource type configuration

                                        Currently it's not possible to utilize LDR and MARC fixed fields (006,007,008) in Primo VE resource type configuration. It would be helpful, if regular expressions could be used to utilize these fields. That way facets could be created for DVDs, Blu-Ray discs and streaming video etc. without workarounds, using standard cataloging.

                                        There is a similar idea already posted for Advanced Search, but we were advised by Ex Libris to list this separately.

                                        14 votes
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                                          under review  ·  0 comments  ·  Primo VE  ·  Admin →
                                        • Improve Author/Creator search results

                                          We want more control over Author/Creator search results. Ex Libris has informed us that the author/creator searching norm rules are hard coded and cannot be changed. Currently our results include MARC fields 245 (statement of responsibility) and 600, 610, 611 (names as subjects). We don't want these fields included and would like to be able to sculpt search results through MARC field editing. Inclusion of these fields confuses users in author searches and returns results that are irrelevant when searching for works of a known author.

                                          1 vote
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                                            1 comment  ·  Primo VE  ·  Admin →
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