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647 results found

  1. Implementation of CDI rights at the article level and not just at the database and title levels

    CDI knows that a given article belongs to a given journal and knows that we have a subscription to it for this year (based on our SFX subscriptions). CDI therefore displays the article citation as part of the content to which we subscribe and creates an OpenURL link based on the citation metadata. If the citation in CDI is correct but this content does not exist on the platform, this generates errors in our catalogue and returns results that we do not have access to.

    ExLibris does not have rights at the article level (only at the database and title…

    1 vote
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    0 comments  ·  Other  ·  Admin →
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  2. Add a language limiter to the Journal Search

    Adding a language limiter to the Journal Search in Primo (VE or NDE) would be immensely helpful to students who need to find journals in specific subject areas.

    4 votes
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  3. Primo VE Permalink Verification Process

    We would like a process to verify a file of Primo Permalinks are still valid for our institution.

    Our librarians and professors place Permalinks in online documents for our patrons. As the documents age and portfolio IDs change the links can fail. This is very frustrating for our patrons.

    The only link verification method today is to manually click on each permalink. This tedious and time consuming process is not cost effective when there are hundreds of links to check. Using standard web link checkers that operate in batch only establishes that a page does not result in an HTTP…

    1 vote
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  4. Primo NDE change order of fields in request forms

    We would like to be able to change the order of the fields in the Request forms in Primo NDE

    For example: in the Request another Issue Digitization Request Form the 'Comment' field is in the middle of the form, and we would like it to be in a more consistent place, at the bottom of the form.

    1 vote
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    0 comments  ·  User Interface  ·  Admin →
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  5. Improve Primo linking to limit dead/inaccurate links

    To prevent user confusion, frustration, and access delays, we would like Ex Libris' Primo to mirror a feature that LibKey calls "Entitlement Confirmation," which would help prevent delivering dead links to end users, especially when Metadata in the CDI is lacking or incorrect.

    Delays between publishing and availability, especially with third-party databases (like EBSCOHost), happen often and can vary in length due to the nature of aggregation. The proposed change would confirm if content is available before indicating to end users that it is. This saves user and staff time and effort, streamlining the process and managing expectations while providing…

    20 votes
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  6. Enable Full Support for Custom Meta Tags in the <head> of Primo VE Views to Improve SEO

    At present, Primo VE only allows institutions to configure the <meta name="description"> tag within the <head> of the HTML. Other essential metadata elements — such as <meta name="keywords">, <meta name="robots">, or custom meta tags for open graph and social media optimization — cannot be added or controlled through the platform’s configuration interface.

    While it is technically possible to include additional meta tags through the customization package, these elements are inserted into the <body> rather than the <head>, and therefore are not recognized by web crawlers. This limitation significantly reduces the ability of libraries and academic institutions to optimize their Primo…

    1 vote
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  7. Modernize purchase request from customisation

    The Rialto purchase request form has a much improved user experience for requesters, a modern style and simpler, more flexible configuration. Its downfall is that it has NO authentication. The product team have reviewed this idea (https://ideas.exlibrisgroup.com/forums/940011-rialto/suggestions/46699696-enable-authentication-on-purchase-request-web-form) and advised that adding authentication does not fit with the Rialto roadmap.

    There are some disappointed Rialto customers at this news. Libraries have indicated that they cannot use the Rialto form because it has no authentication.
    However, providing an improved UX for the purchase request form used in Primo would benefit many more libraries and their thousands of customers - and…

    52 votes
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  8. Ability to add fields to request forms

    Hi team,

    I am Chandan from the University of Tasmania and we recently got our Ex Libris systems. One thing we noticed while working with request forms was that there was no way to add or change the fields on request forms such as purchase request, hold request etc. It would be really good if we could do that! We currently require fields such as location and number of units in the purchase request form to better track the request for the submitter.

    Thank you

    Regards,
    Chandan
    Library Systems Administrator
    UTAS

    22 votes
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    1 comment  ·  Primo VE  ·  Admin →
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  9. Add a “Scholarly” Search Results Facet

    Adding a "Scholarly" search results facet to Primo VE or the future NDE, in addition to the existing "Peer-Reviewed" facet, would be beneficial, similar to Summon's “Scholarly & Peer-Reviewed” facet.

    Not all peer-reviewed articles are scholarly, so having both facets would enable users to refine their searches according to their specific needs.

    This shouldn’t require huge effort since Summon is also an Ex Libris product, and resources for implementation should be readily available.

    14 votes
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    2 comments  ·  Primo VE  ·  Admin →
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  10. Support a grouping for non-alphanumeric titles in AZ list

    For the "Support AZ List in Database and Journal Searches" in 2025 May release, please add back the link to group non-alphanumeric titles. In the old Primo, if I remember correctly, there was a "#" link in which I can see all non-alphanumeric titles, e.g. starting with Chinese characters.

    Thank you.

    Howard Lam
    CUHK Library, Hong Kong

    5 May 2025

    8 votes
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  11. Primo Research Assistant Recibir nuevos datos estadísticos

    Una de las recientes adquisiciones dentro del sistema ALMA tiene que ver con la integración del asistente de investigación, una inteligencia artificial que facilita la búsqueda de información por medio de consultas que el usuario hace, en la que la respuesta se sujeta con la documentación existente en el acervo electrónico del sistema bibliotecario.

    Al ser tan útil esta herramienta, en nuestra institución nos importa direccionar a los usuarios la información que más les puede resultar útil, y los resultados que ofrece el asistente de investigación pueden beneficiar a esta meta.

    Hemos explorado los reportes que Primo puede generar, en…

    1 vote
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  12. Increase the maximum number of viewable records

    Currently the max number of viewable records is 2000. If the number of search results exceeds 2000, paging beyond the first 2000 records is prevented.

    If the limit is increased, users can continue to view search results beyond the first 2000 records without having to try and refine their search which may be difficult to do.

    1 vote
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  13. Do not interpret words in phrase searches as Boolean operators

    At ETH Library, we use UDK classification. The UDK notations are always in capital letters, and some contain words as “AND” or German “UND”. “AND” and “UND” are defined as Boolean operators in our Primo VE. This leads to the following problem: when a user clicks on an UDK notation that contains such a word (e.g. on “PFLANZEN + BÄUME + BLUMEN (MOTIVE IN KUNST, LITERATUR UND FILM)” in this record: https://eth.swisscovery.slsp.ch/permalink/41SLSP_ETH/lshl64/alma990015558430205503), a search for “subject equals exact phrase” in the advanced search is triggered. Although a phrase search is performed, the word UND is interpreted as a Boolean…

    41 votes
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  14. Customise Purchase Suggestion Form material type list

    The Purchase Suggestion Form in Primo VE currently offers a drop-down menu of all possible material types, including things like Ephemera, Toys, and Vinyl LP, which we don't want to turn off as a material type option but we also don't want to offer as a purchasing possibility. At the moment there's no way to switch off material types from that dropdown without removing them as an option for new items completely. We would like an option to customise this purchase suggestion form material type list with more flexibility.

    91 votes
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    1 comment  ·  Primo VE  ·  Admin →
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  15. Resource Recommender Statistics for Individual Items

    Primo Analytics for Resource Recommender analytics currently shows only number of selections by resource category but not for individual records within each category. We would like to use detailed statistics for annual usage review and and RR maintenance. Particularly for databases, we would like a more straightforward option to see clicks through RR.

    From two previous ideas that were both closed: https://ideas.exlibrisgroup.com/forums/308176-primo/suggestions/30982855-better-analytics-for-resource-recommender-to-tell#{toggle_previous_statuses}

    https://ideas.exlibrisgroup.com/forums/308176-primo/suggestions/45030058-resource-recommender

    25 votes
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    1 comment  ·  Analytics  ·  Admin →
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  16. Primo VE mobile device enhancement

    When using Primo VE on a mobile device, such as a mobile phone, if you change from portrait to landscape and then back to portrait, half of the page will become blank, which is not conducive to readers' viewing.

    104 votes
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    2 comments  ·  Primo VE  ·  Admin →
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  17. Enable person entity functionality at the view level

    The new feature (May 2024) for person entities is either on or off for all views.

    For some special-purpose views it may be inappropriate to display person entity cards. At present the library would have to deploy a customisation package to allow it to show on some views, but hide it on others. It would be simpler to enable via check boxes in a view's general tab.

    Libraries should be able to configure whether or not the results returned in the carousels on a person entity page are controlled by the view's search scopes. e.g. titles that are excluded from…

    60 votes
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  18. Option to specify different price categories in the Request Sharing form

    Depending on where the library can obtain a document ordered by interlibrary loan, our patrons have to pay different fees (price categories in our case: 1. from Swiss libraries, 2. from Europe, 3. from overseas). Our patrons should be able to specify in the ILL form up to which category they are willing to pay the costs. Unfortunately, in Primo VE it is only possible to display the field “Maximum fee”, in which patrons can enter any amount they wish. In our experience, customers do not understand the meaning of this field and do not know what to enter there,…

    5 votes
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  19. Create option within Entire Network Inventory to display All Physical Inventory (regardless of availability)

    This concerns Custom Local Data Scopes. Currently, the only physical option within Entire Network Inventory is to display Available Physical. This means that when there is a physical item that only we hold within our consortium, but is out on loan, that we cannot see our own item in PrimoVE. And for this reason, we also cannot order the item via interlibrary loan – because there is no record. Further, the record will exist in other catalogs (e.g., WorldCat), but when the user clicks on our institution from those other catalogs, it results in a dead-end loop for the user.…

    46 votes
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  20. A URL that points to the Primo Research Assistant internal help page

    At the moment it is not possible to use a URL to access the internal help page for the Primo Research Assistant because it is handled/resolved by AngularJS.

    We would like this help page to be made available via a URL that could be used in other web pages.

    3 votes
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