Resource type filter bar: after a search, terms with no hits should be inactive or a counter should be visible
The resource type filter bar under the search field will remind patrons of Google. Which is good, because they know how that works.
But: there is no indication in Primo VE that the filters are also visible and clickable if there are no hits behind them.
Please either add a counter (which would be consistent with the facets in the side column), or deactivate the terms that don't have hits, so that they are not clickable.
Clicking on something and landing on an empty page is frustrating.
-> Book chapters and Music scores have no hits, but the patrons only get to that information after clicking on the term.
Manu Schwendener
shared this idea
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Manu_Schwendener
commented
Removing my vote because I need it here https://ideas.exlibrisgroup.com/forums/308176-primo/suggestions/50735168-nde-make-all-search-profile-slots-visible-in-the
There will be a workaround in the NDE for the problem described above: from H1 2027 it will be possible to show real facets under the search field, meaning nothing with no hits will be visible.
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Manu_Schwendener
commented
> terms with no hits should be inactive or a counter should be visible
or, as in google and in the facet column: just don't show me any filters that lead to zero hits when I click on the link
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Manu_Schwendener
commented
NERS 8868, open for voting now.