Recently it has become possible in VE to display up to 50 facets. 50 tries the patience of the average user but may be what it takes to help those with more specific needs. In some cases CDI limits the number anyway. It would be better if more facets are available this could be noted at the bottom by a "more" link which would then display more than the default number. This would be more consistent with other ways Primo displays complexity.

Make Persistent search history an opt-in instead of opt-out when enabled by a library.

If a library enables the persistent search history in Primo VE, the feature is automatically turned on for all patron records. It would be helpful if patrons who would like to use the persistent search history feature could choose to opt-in to it instead of requiring users to opt-out of it.

We use OpenURL to pass request information from Primo VE to Aeon. Currently OpenURL cannot include item copy id (see case 06436874).

Item copy id is "used to identify individual copies of the same title when multiple copies exist at the same location".

This is important for our special collections libraries, because they often have multiple unique copies. For example, copy 2 may have annotations by the author and thus have specific importance to researchers, compared with copy 1 which is not annotated.

When working with Community Zone records, we see that linking tags, such as 776, appear in Primo in the Related Titles option, and the resource it links to does not return any results. If we deactivate the hypertext link for related titles, the links that were from our records and that are correct would also be affected. We suggest that you can somehow filter for which record types, local or community zone, you want to generate the hypertext.

There are already pre-defined labels for the e-mail in different languages (e.g. default.report.emailTextNoEmail) but they are currently non-functional :-(

Configuring the Feedback Tool for the New Primo UI
https://knowledge.exlibrisgroup.com/Primo/Product_Documentation/Primo/New_Primo_User_Interface/Additional_Features_for_the_New_UI/Configuring_the_Feedback_Tool_for_the_New_Primo_UI
"Note: Only the en_US descriptions are supported for email labels, and no translations are provided if configured in the table."

According to Production Management, implementation is not planned for the time being and we should raise an idea.
So, please vote for this idea ;-)

Access to electronic resources our library subscribes to is IP-based. If the user's IP address belongs to the university's IP range, they are recognized when they go to the resource and do not experience any access problems. Most of the issues reported to our support team come from students who forgot to turn on the VPN. Adding the IP address information to the feedback message would save us a lot of time in processing such issues.

With Primo BO there is the possibility to provide patrons with a link to Google Books. This is very useful to access ancient prints that have been digitized by Google Books.

This functionality is currently not available in Primo VE. It would be very useful if it could be developed by ExLibris.

Thank you.

Add the item barcode to the Location Map Link Template. Item localization systems do not necessarily work with callnumber and location.

We have been using the feedback tool for a few weeks now and have unfortunately received many requests where the users did not provide an e-mail address.
As a result, we have no way to ask a question or explain the reported behaviour (as it is correct).

Therefore, we would be glad if the e-mail field can be defined as a mandatory field in the Primo back office.
A user can of course still enter a fake e-mail address, but then this is a deliberate action.

Thank you in advance!

The banner description text is truncated in the first line, making the display of the description dependent on its length and even shorter when viewed on mobile devices. It would be great if the height of the banner would auto-adjust to show all the text.

I attach images showing this (banner.png) and how we would like it to be displayed (banner_modified.png).

Thanks

Currently Primo has a nice feature that allows patrons to book items after they log in to their library account. It is called booking request in Alma and Request Item in Primo. We use it to let our patrons book equipment. However, it doesn't send out an automated confirmation email after a booking request has been successfully placed. We request to have this feature (i.e. the system sends out an automated confirmation email to the patron after a booking request has been successfully placed).

Marc 21 coding is used to identify some marc record fields/subfields as private. As an example, the indicators in the 541 tag are used to indicate that data in the field is ‘private’ to the organisation. Primo VE should automatically hide these fields from the source record and full details display in Primo VE. If an organisation wishes for the field to be made public they can adjust the record coding as appropriate. Alternatively organisations should be able to select to suppress private fields (as identified in marc 21) from public display.

Currently the field "e-mail" in the Feedback form is defined as optional.

As well as with the current e-mail functionality of bibliographic citations, we would expect the e-mail to be automatically pre-filled when a user is logged in. But unfortunately this does not happen.

Please insert the e-mail of the logged in user automatically or at least give us the possibility to set this option in the Primo backend.

Thank you in advance!

P.S.: Please see also this Idea:
Feedback Tool for Primo VE - allow user's email as addressFrom in Report a Problem Letter
https://ideas.exlibrisgroup.com/forums/308176-primo/suggestions/45350419-feedback-tool-for-primo-ve-allow-user-s-email-as

We are new to Primo so pardon if this idea already exists. My public services colleagues would like to see "Available Online" appear before Physical Availability in the brief record information on the top of the full record display. We can move the View it service section higher in the page but we can't flip these two links.