Hello.

Our consortium has a Network Zone and 14 Institution Zones with Primo VE. I manage the shared electronic collections in the NZ. I created a license in the NZ and attached it to an NZ electronic collection. Unfortunately when a user clicks on the "Show License" button in Primo VE the terms of the license do not display. (IZ licenses display fine in VE.) Here's a google doc of my testing with screenshots: https://docs.google.com/document/d/1xtUlfFZeF4h4sy6dqv_6TW8vbJ1w80jJsMKmJK0D22c/edit?usp=sharing

I reported the issue in Salesforce 00727735 (not published) and the response from Exlibris is "Thank you for reporting this issue with the license terms. After a thorough examination, it has been decided that a solution for this will not be part of the current work plan. The decision not to include this case was taken after examining the severity and the number of institutions affected by the problem. All decisions are taken as part of a prioritization process which includes a comparison to other issues on the pipeline. I am therefore setting the status of this case to 'Pending Work Plan'. Please note that this status keeps the case open so that our development team can review the issue periodically.
Please don't hesitate to contact us in case you have any questions or comments."

I am posting this Idea Exchange to solicit votes and emphasize the importance of existing functionality (licenses displaying properly in Primo VE) working as it should, especially in light of many consortia/university systems (University of California, Partnership Among South Carolina Academic Libraries, Consortium of Academic and Research Libraries in Illinois, Minnesota Program for Automated Library Systems, California Community Colleges, State University of New York, City University of New York,...) migrating to or already on VE with a Network Zone.

I have also heard that Alma customers with a Network Zone but not using Primo VE may also have the same problem. If so, please post a comment below.

Thanks for your consideration.

-Marcus

It is confusing to users that they can renew some items on loan to them via My Library Account, but not inter-library loans. We would like a configurable Renew option available for inter-library loans in My Library Account. If a user clicked this option, the request for renewal from the user would populate a tasklist in Alma for resource sharing staff to action. If staff proceed to request a renewal from the lending partner, the workflow should connect so that the response and the updated due date flows back through to My Library Account. Currently all renewal requests for interlibrary loans from users have to be done via email. We would prefer to bring this workflow into Alma and connect it up to the workflow for requesting renewals from partners.

In our university we have a pending important problem to solve:
- In order to solve some Primo cases in which the user has to be identified, Exlibris technicians ask us for credentials to be able to analyze and solve the cases but logically, for security reasons, we should not give our personal credentials to anyone.
- Our user authentication is through SAML so all of our users are external in Alma.

• The Systems Department of our university requires that in order to create a user in the system (external to Alma), the responsibility for that account must rest with a physic person. No one from Exlibris wants to be responsible for an account that will be used by different technicians over time.




• Unfortunately, the authentication profile/profiles currently persist on all views, and you cannot create a view with a particular authentication method.

We request that Exlibris provide the possibility of using a different authentication system depending on the view used. So we could configure a view that provides the option to identify with an internal user (i.e. Exlibris Testing) for use by Exlibris technicians.

In a consortial Alma setup with a Network Zone and with Primo VE, our consortia has noticed that if an Institution Zone (IZ) has enabled dedupe/frbr in a Primo View and there is print and electronic inventory for a title, the print inventory of other IZ’s is completely hidden and only the electronic displays.

See “enabled dedupe frbr1.png” https://wrlc-gwu.primo.exlibrisgroup.com/discovery/search?query=any,contains,doing%20bayesian%20data%20analysis%20a%20tutorial%20with%20r%20jags%20and%20stan&tab=WRLCPMyInstAll&searchscope=WRLCPMyInstAll&vid=01WRLCGWA:test&offset=0

As you can see in “enabled dedupe frbr2.png” only the electronic inventory displays.
https://wrlc-gwu.primo.exlibrisgroup.com/permalink/01WRLC_GWA/1b1hkge/alma9912376416404101

Compare with an IZ in the same consortia which has disabled dedupe/frbr to prove that physical inventory exists.

See “disabled dedupe frbr1.png”
https://wrlc-amu.primo.exlibrisgroup.com/discovery/search?query=any,contains,doing%20bayesian%20data%20analysis:%20a%20tutorial%20with%20R,%20JAGS,%20and%20STAN&tab=WRLCPAU&searchscope=WRLCPAU&vid=01WRLCAMU:prod&facet=rtype,include,books&lang=en&offset=0

See “disabled dedupe frbr2a.png” and “disabled dedupe frbr2b.png”
https://wrlc-amu.primo.exlibrisgroup.com/permalink/01WRLCAMU/1sph5q5/alma9911540263904101
https://wrlc-amu.primo.exlibrisgroup.com/permalink/01WRLCAMU/1sph5q5/alma9911217900204101

=============================================

Desired behavior: When dedupe/frbr is enabled, display both physical and electronic inventory. Do not hide the print inventory of other IZ’s in favor of electronic inventory.

See “desired behavior.png”
https://wrlc-gwu.primo.exlibrisgroup.com/permalink/01WRLC_GWA/d5n44s/alma99136545603604107

In the above example, both physical and electronic inventory display. George Washington University has physical inventory in its IZ which displays with physical inventory of another IZ, George Mason University alongside electronic inventory.

Salesforce cases (may be unpublished) to reference: 00795991, 00820965, 00807971

-Marcus

In the classic UI, if you added the parameter showPnx=true, in the address bar, to the URL of a record's full display, you were able to get an XML file with the PNX version of the record. In the NUI, on the contrary, the same parameter takes you to a web page containing the PNX record in a textarea.
The XML view of the PNX record was very much easier to manage: colouring of tags, open/close section as well as you need them, etc.
Why did you change this behaviour for worse?
Could we get back the XML version of the "...&showPnx=true" page?

What I want is to make Alma link resolver find matches by a title. Now, Alma linker resolver is returning results only when ISSN/ISBN is given. And, a lot of CJK titles don't have ISSN/ISBN so that there are many occasions when a subscribed CJK portfolio without an identifier is not found in Primo service page. Unlike Alma link resolver, 360 link resolver supports title searching. This is the example of 360 link. The URL below doesn't contain ISSN information either but, it finds the correct match.

360 Link resolver:
http://kg6wg8ak8z.scholar.serialssolutions.com/?sid=google&aulast=이영호&atitle=한국학 연구의 동향과'동아시아 한국학'&title=한국학연구&volume=15&date=2006&spage=9

but, Alma link resolver doesn't find any match.

https://primoapac01.hosted.exlibrisgroup.com/primo-explore/openurl?sid=google&aulast=이영호&atitle=한국학 연구의 동향과'동아시아 한국학'&title=한국학연구&volume=15&date=2006&spage=9&vid=82SNU&institution=82SNU&urlctxval=&urlctxfmt=null&isSerivcesPage=true

At the moment, following login, the Primo UI changes to either

a) preferred UI user language as indicated in the user preferences, or

b) default language

This leads to odd situations, for example,

• User changes UI (from German) to English -> everything is now in English




• Does a search etc etc -> still in English




• Logs in - Login etc window in English




• After successful login, the user is returned to Primo... but in German!

This is inexplicable for the user, and unless they know about preferences, and where to set them, it happens every time.

Note to change preferences the English user must dio all of the above, then change the UI back into English again, choose Account, choose Personal Details & Settings, and then Default Language.

Our (admittedly) anecdotal experience is, that English speaking user seldom change the UI language preferences, probably because it is so well hidden.

Our suggestion is that the currently chosen UI language be taken into account, as the the most recent and definitive expression of the user preferences, possibly the only one.