Skip to content

Primo

← Have an idea for Ex Libris?

Your feedback matters to us. Help us improve Primo by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines. Thank you.

How can we improve Primo?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

32 results found

  1. NDE: Make all search profile slots visible in the drop-down list without the need for scrolling

    We are currently testing the NDE and have noticed that when we go to the search profile slot drop-down to choose a filter (please see attached image), we see only three of our four search profile slots at a time and have to scroll down to see the fourth. In our current Primo VE, all four options are visible without a user's having to scroll (please see attachment). Could visibility of all search profile slots in the drop-down list be restored in the NDE?

    22 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    3 comments  ·  User Interface  ·  Admin →

  2. Improve Resource Recommender Description field behaviour in NDE

    The Resource Recommender in Primo NDE has a 200 character limit (with spaces) for the Description field. When the Resource Recommender displays and has more than 200 characters, it cuts off with an ellipsis. However, the ellipsis cannot be clicked to expand the text, like in other areas of Primo. Instead, the only way to see the full text is to hover over and read the tooltip. In order to improve the experience for users we suggest these improvements to NDE's handling of the Resource Recommender:
    -The ellipsis is clickable, and expands the text of the Description
    -The white space…

    21 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Primo VE  ·  Admin →

  3. Optimise vertical banner space (NDE)

    Out of the box, the NDE Vertical banner wastes the bottom 1/2 to 1/3 of the screen space it is allocated. At the same time, the description text is truncated, requiring the user to hover (or hold on a small screen) to know the details.

    The lower part of the banner accommodates an image, which most institutions will likely use decorative images for, as it is not easy to determine which part of the image might be cropped/selected to display.

    It would be helpful for users to just be able to read a longer description, and this could be accommodated…

    16 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Primo VE  ·  Admin →

  4. Primo NDE UI: position of "Expand my results"

    In Primo NDE UI the function "Expand my results" is located with “All filters”, which are closed by default.
    Since "Expand my results" is not a filter but precisely an expansion, our patrons, who are not familiar with how CDI search operates, will never look it up among "All filters".
    We would like this function to be moved elsewhere, maybe on top of the results list, after the quick filters.

    77 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  User Interface  ·  Admin →
    Planned  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Thanks for this idea.

    We are planning to change the location of the "Expand my results" toggle - it might be similar to the way it currently displayed in the citation trail page.

    This will also address the cases where there is only 1 results and the toggle is not displayed in such cases.

  5. Primo NDE UX, main menu links labels

    In Primo NDE UX, in the top bar, the main menu links labels display in just one line, therefore if one label is long the link takes more space.
    However, the number of links to appear depends on how much space they take. The result is that with languages which use long words, such as Italian or German, less links appear than in Primo VE, where the labels could wrap in more than one line.
    We would like the ability of breaking labels in more than one line to be reinstated.

    69 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  User Interface  ·  Admin →

  6. Show/hide option for resource recommender in NDE

    In NDE the user is able to close the resource recommendations section.

    While this is helpful for users who want to get it out of the way, if they change their mind and want to see the recommendations for subsequent searches in the same session, there is no way to re-open it.

    They have to wait for a new session, or start in a new browser. Even signing out and back in again does not re-enable the recommendations.

    This suggestion is that instead of X for close - there should be hide/show function.

    We rely on the resource recommender for…

    49 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    3 comments  ·  User Functionality  ·  Admin →
    Planned  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hi All,

    Thanks for the feedback!

    We will add the option to hide/collapse the entire section instead of closing it.

    Also - we will check the option to allow dismissing specific resources and not the entire section.

    This will be done during 2026 - H1.

    Best regards,

    Yael.

  7. Primo NDE - Allow All Filters to be open by default

    In Primo VE the All Filters on the left side of the search screen is open by default. In NDE it is closed by default. We would like the ability to choose that the default be set to open so students will see the options rather than them having to know that they need to click "All Filters" button.

    25 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Other  ·  Admin →

  8. Saved search alerts - avoid spamming

    Currently a user can enter any email address for alerts to be sent to. To avoid misuse, institutions should be able to configure so that a user can only choose an email address that is in their user account contact details already.

    Also, if the institution does not use such a configuration, and the user inserts an email address that is NOT in their user account, then there should be an email verification process. Alerts will not be sent until the recipient clicks a message to verify they have control of that email address and willing to receive them. Assumes…

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Primo VE  ·  Admin →
    Planned  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Thanks for this idea.

    The behavior will be changed in the New Primo Discovery experience interface - the saved searches alerts will be sent only to the user's configured email. There will be no option to change the email address for the alert except for changing the user's email address.

  9. Research Assistant: make filter button more noticeable

    It appears to us that several of our users of the Research Assistant don't notice the filter option left to the search box. Our request is to make the filter button more noticeable, e.g. by making it blue like the arrow to the left of the search box and by and by providing a mouse-over text.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  User Functionality  ·  Admin →

  10. Purchase Request date

    Add the user's purchase request date on their Primo library card in their account.

    We would like that the user can see the date when he create a purchase request date on his Primo library card in his account.

    We think that's will be an improvement for the users.

    23 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Primo VE  ·  Admin →

  11. Enhance "Quick Access" Section in Primo VE to Display All Files Linked to a Representation

    Currently, in Primo VE, the "Quick Access" section within the detailed results page of digital titles displays only the first file linked to a representation. Users are required to open a full-screen viewer, where they can navigate through the additional files using a file navigation pane on the left. While there are arrows in the "Quick Access" section which allow users to navigate between files, this functionality is not always intuitive, and it is not immediately apparent that additional files exist beyond the first one.
    To improve user experience and accessibility, I propose an enhancement to the "Quick Access" section…

    50 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Primo VE  ·  Admin →
    Planned  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hi all,

    This is planned to be handled in the new Primo Discovery Experience (NDE), by embedding the Digital viewer in the full display page - so all digital files will be accessible via the full record page.

    Regards,

    Yael.

  12. Allow Online Services Order to sort by current access

    We need the ability to move to top of View It a service with current access (this means the coverage statement is open-ended, ie Available from 1998 - current).

    Users get overwhelmed with the long list of services often displayed, and ordering the list according to interface or electronic collection name doesn't address the most important aspect, whether there is current access or not. As an example, on Proquest interface Z, journal title X may provide current access, but journal title Y on the same Proquest interface Z may only have archive access. We only want to put journal title…

    233 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    5 comments  ·  Primo VE  ·  Admin →

  13. My Library Card: Option to hide Personal Details

    It should be possible to hide Personal Details section under My Account in Primo VE.

    We are able to disable the labels in the following, but seems no option to hide the Personal Details section. Even if we disabled the labels for this tab, it is not completely disable from appearing or being clickable.

    1. Configuration > Discovery > Display Configuration > Labels > All code Tables > Library card Labels
    2. Configuration > Discovery > Library Card Configuration > Personal Details Configuration

    Also, Primo Technical Support Analysts already confirmed the personal details section cannot be hidden using CSS. So we post…

    9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Primo VE  ·  Admin →

  14. Ability to edit the OTB (Out-of-the-Box) search and facet rules in Primo VE

    We would like to be able to edit the OTB search and facet rules. This is necessary for parity with PBO. There are several things that we were able to do in PBO that we cannot reproduce in VE because of the lack of this functionality. In the PBO OTB author search and facet, we were able to include dates and qualifiers from names in the LCNAF, which improved precision. In the OTB language facet, we were able to include intertitle, caption and audio description languages, which are not currently included in the VE OTB index. On the other hand,…

    432 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    4 comments  ·  Primo VE  ·  Admin →

  15. Make it easier to re-order Primo display details in Full Record Services

    When configuring the order of "details" fields in Configuration -> Discovery -> Configure Views: [View Profile] -> Full Record Services: Details, Alma users are only able to re-order fields by moving them up or down one table entry at a time. Anytime you add a new field, it's added to the end of the list by default. In our case, we have almost 50 different display fields, and if we want that new field to appear near the top of the list, we have to scroll down and click the Up arrow for that field 50 times to bring it…

    35 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    4 comments  ·  User Interface  ·  Admin →

  16. Collection Discovery: allow searching subcollections' contents at the collection level

    Currently, when a user searches in a collection, Primo only returns objects that are directly located under this collection, ignoring any contents located in subcollections. This means that the user needs to open each subcollection and do the search again to discover all objects included in the collection. This is cumbersome and counter-intuitive. We would like that the search results also include objects and subcollections located at lower levels in the hierarchy.

    29 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    5 comments  ·  User Interface  ·  Admin →

  17. Support the use of wildcards within phrase searches

    At present, the use of wildcards within a phrase search is not supported in CDI. This functionality is supported when searching local records only but does not work when searching CDI or using a blended scope. Since the goal of discovery is to provide a single point of access to local and remote collections, it follows that both indexes should support the same search functionality and operators.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  User Functionality  ·  Admin →

  18. Allow CDI records and external resources to be added to Alma collections for Primo Collection Discovery

    We appreciate being able to create curated collections of Alma records to highlight lists of recommended reading and similar tools in Primo VE Collection Discovery. Sometimes we have a title that we’d love to include in these lists, but then find that a record exists only in CDI but not Alma. This is true for certain video collections, for example, that have database-type collections in Alma (no portfolios). There may also be single external resources (websites, etc.) that we'd also like to highlight. Currently there is no way to add CDI records nor single external resources to these collections. You…

    134 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    7 comments  ·  Integration with other systems  ·  Admin →

  19. Improve indexing of in press articles in CDI

    The Central Discovery Index (CDI) includes many in press articles (i.e., articles that have been accepted for publication in a future issue). However, because these records do lack a pub date, volume, or issue number, the Alma link resolver cannot reliably determine whether an institution has access to these articles. We ask that Ex Libris improve they way in press articles are indexed in CDI so that the link resolver does not return false positives for content the library does not actually own.

    Example: https://www.screencast.com/t/iZ2jjOgWgC6v

    452 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    8 comments  ·  Primo VE  ·  Admin →
    Planned  ·  AdminAmy Pemble (Admin, Ex Libris) responded

    For full transparency, the commitment we made for this idea is to do the analysis for this feature in 2024. Based on that analysis, we will craft a solution that we can deliver in early 2025. We will keep you updated via this idea.

  20. Add very compact display option, 1 row per title

    Please add a really compact additional display option
    – 1 row per title
    – no icon

    to allow an overview / quick scanning of long result lists.

    When I do a search on my laptop, I see two titles on the result list and the start of a third.

    Default number of results for the compact display should be 100 or more.

    And it should be a setting in the patron account.

    14 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    12 comments  ·  User Interface  ·  Admin →
← Previous 1
  • Don't see your idea?

Primo

Categories

Feedback and Knowledge Base

(thinking…)