Modernize purchase request from customisation
The Rialto purchase request form has a much improved user experience for requesters, a modern style and simpler, more flexible configuration. Its downfall is that it has NO authentication. The product team have reviewed this idea (https://ideas.exlibrisgroup.com/forums/940011-rialto/suggestions/46699696-enable-authentication-on-purchase-request-web-form) and advised that adding authentication does not fit with the Rialto roadmap.
There are some disappointed Rialto customers at this news. Libraries have indicated that they cannot use the Rialto form because it has no authentication.
However, providing an improved UX for the purchase request form used in Primo would benefit many more libraries and their thousands of customers - and the Primo form already has authentication.
Please enhance the purchase request form:
-publication year - date picker/validation to capture only 4 digits
- longer input areas so users can see what they have entered (reduce errors)
- wider, less cramped layout
- form header & footer text/html for user help and context setting
- easier configuration method
The Rialto form offers a logo upload though that might not be critical if the PR form uses the Primo header in any case, but some institutions might want that too.
Peta Hopkins
shared this idea
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Interested parties should note that enhanced request forms is mentioned in the Primo NDE documentation: https://knowledge.exlibrisgroup.com/Primo/Product_Documentation/020Primo_VE/Primo_VE_(English)/Go_NDE/Overview_of_the_NDE_Interface_and_Configuration#Enhanced_Request_Forms - Details are light on. Fingers crossed the feedback from this idea is being considered in the planning.
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This idea is referenced in CERV request PENH-I-28306 Develop/overhaul the purchase request form (Primo)
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Katherine O'Brien
commented
Very keen for this!
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Sara Sladwick
commented
I am adding my support to this great idea. We will not use Rialto form due to lack of authentication functionality, and we have put off activating the Primo VE purchase request form due to the user experience not being ideal. We are maintaining an in-house built purchase form request and would love to be able to turn on the Primo VE form if these enhancements are made, rather than it remain an un-used feature for us.
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Patricia Farnan
commented
I completely support this idea and will vote for it in NERS too (as I'm sure it will end up in there next year). We are one of the institutions that can't use the Rialto form due to no authentication. The Primo VE PR form is dated and difficult to use. We would like to see the functionality Peta mentioned above replicated in the Primo VE form while retaining the authentication functionality.