RapidILL
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45 results found
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Show volume number in Borrowing and Lending Requests
In the Borrowing Requests List and the Lending Requests List, it is currently not possible to see the volume details the patron added to the request form.
This can lead to difficulties when trying to fulfill requests linked e.g. to multivolumes, where the volume indication is fundamental.
Therefore, displaying it in both Requests (B/L) would be very useful.232 votes -
Alma/Rapido notes: Reason for rejection should be passed on through RapidILL
Currently, the only notes passed on in a RapidILL-Alma integration are notes given as part of the bad citation workflow.
However, as borrowing library, in order to reasonably notify the patron why a request is rejected, the note containing the reason for the rejection by the lending library also needs to be passed on into the borrower's Alma/Rapido.204 votes -
Alma Borrowing Request Note
The Alma Borrowing Request Note should appear on all Rapid Lending requests: Rapid interface, Alma ISO and all other platforms
179 votes -
Capability to refine Digital Article requests and prevent them from being sent unless an offer is identified
Digital Article requests can be placed via RapidILL regardless of the availability of items. It can therefore happen that patron users request articles which are not present in any library collection, or that would be available but only in libraries where no digitization service is offered (resp. libraries which are no RapidILL partner).
This can lead to additional workload for staff users, who need to check pending requests to verify if there is any available item/partner or if they must be cancelled, and consequently also contact patron users to notify the unfulfilled request.
We therefore suggest introducing a refine functionality…178 votes -
Show dates in a format suitable for global users
In the RapidILL interface dates are displayed in US format. With RapidILL now a global phenomenon this can be confusing for users in other regions which do not use M D Y.
A date like 10/06/2022 - could be interpreted either as 10 Jun 2022, or 6 Oct 2022.
Please use a format like 05 Sep YYYY - that should prevent confusion and make work more efficient outside of North America
109 votes -
Defining Work Week permanently
It should be possible to define our work week permanently, and not via Lending Off every week. For example, our work week is Sundays-Thursdays 8:00-17:00 (not Monday-Fridays). Also, it should be possible to define Lending Off via Alma, and not just via the Rapid interface.
97 votesWe are investigating how we can develop/support this functionality, thanks!
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Reducing turnaround times
Since each lending library can hold a request for 4 working days, sometimes files are received after a long time (for example: if there are many libraries and each one takes 4 days to Unfill, before one library eventually fills it).
A solution to this could be to treat requests with only one match differently than requests with many matches, e.g., reduce the holding time for requests to 2 days when more than 1 library holds the item.89 votes -
Configure Rapid Library Name and Address Information to Import into ILLiad Properly
Currently Rapid library address information imports into ILLiad with only the library symbol and a generic name, (i.e. New: Main Library or New: Odyssey Sender). In order to produce statistics including those necessary for the ALA RUSA STARS Quadrennial International Interlibrary Loan survey, staff must manually edit every Rapid library address. This takes an inordinate amount of staff time. Please configure Rapid so that all of the address information including country import into the correct ILLiad fields.
87 votes -
Allow to fill RapidILL requests with URLs instead of files
When staff users try to use the workflow step "ship digitally" and indicate a URL instead of uploading a PDF, the request is closed at the Lending side but the patron never receives any notification and the Borrowing request stays pending.
After checking with ExLibris, it seems that Rapid/Alma is not currently designed to be able to fill RapidILL requests with URLs (instead of files).
This would be very helpful though, especially in case of large files.(Described also in support case 6645065)
83 votes -
Do not merge the "From page" and "To page" in Lending Requests
Currently, the "From" and "To" page range indicated by patron users in the request form are displayed separately in the Borrowing Request, but are merged in a single "From page" field on the Lending side.
This sometimes leads to missing information on the Lending side.We had cases where patrons added e.g. "1-2" in the "From" field and "4-5" in the "To" field, in order to get four pages scanned with one single request (let's say that they knew page 3 only contained ads).
By design, the "From" and "To" fields were merged when transferring the information from the Borrowing…82 votes -
Customising Reasons for Rejection
As it stands, we cannot customise the choice of reasons for rejection when we reject a lending request. It would be useful to be able to configure this to make them clearer, and have reasons that we find the most applicable to the type of requests we get. For example, having one that is more applicable to specific copyright restrictions, or when we have an access issue. As well as this, it would be useful to remove reasons we don't use.
64 votes -
ISBN
Currently, when you submit a request with an ISBN, Rapid does not also search for the ISBN of the Ebook, or vice-versa. This is not the case with Journal requests, Rapid does search for alternative ISSNs of print journals and ejournals.
49 votes -
Support issue and article-level linking
Rapid should support issue-level requesting. We would love our lending requests to come in with accurate issue level data.
Related, when RAPID provides a link to owned/licensed material for a document delivery request, we get journal-level data. But, it would be ideal if the link generated were for article-level links through the link resolver. We use 360 Link, also owned by Ex Libris, so perhaps there is an opportunity for cross-walking these products?
34 votes -
Submitting requests via Alma using DOI
Currently, Rapid accepts requests from Alma with ISSN / ISBN and OCLC number. It should also be possible to submit requests that only have a DOI.
31 votesWe are reviewing as a potential enhancement to the borrowing request insert process
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Add “Conditional” to RapidILL
Sometimes libraries need to communicate things to each other that aren’t citation issues. For instance, if a library has an HTML version of an article instead of a PDF with page numbers or a different edition of a book than the one listed in the request, that library might want to ask the borrower if that’s an okay version for the patron. Right now the only way to communicate between libraries is through Bad Citation, and that doesn’t allow libraries to respond to such queries. Adding a “Conditional” status that allows libraries to ask and answer questions that aren’t citation…
27 votes -
Single sign-on (SSO) integration for the staff interface of Rapid ILL
Update to a single sign-on (SSO) integration for the staff interface of Rapid ILL. The login is currently a shared username and password across all libraries.
25 votes -
Rapidill lending requests: Locate item on loan
We often get scan lending requests from Rapidill for items that are on loan. It seems that the Rapid locate mechanism should be improved.
24 votes -
Please allow sites to FTP holdings files to RapidILL. That way we could automate and do on a more frequent basis.
We have two ExLibris products: RapidILL and Summon. It it frustrating to have to use two completely different processes to send holdings records. RapidILL is especially frustrating because it's a web interface and files can't be sent with FTP. (We're a SirsiDynix site - we have a report that can automatically extract and FTP records to a third party site. It works beautifully for Summon.)
22 votes -
Ability to throttle the number of lending requests
We would like the ability to throttle the number of lending requests our institution gets. As a larger institution, we receive about 150 lending requests a day during the school year. We know RAPIDILL staff can do this for us, but we can occasionally have a student out sick and that dramatically decreases the amount we are able to scan. If we could cap our print holdings requests ourselves quickly, this would help us especially during the summer or holidays.
22 votes -
Changing daily quota of Lending requests
It should be possible to change the daily quota of Lending requests independently, and not via Support
see Idea: https://ideas.exlibrisgroup.com/forums/935109-rapidill/suggestions/45302506-ability-to-throttle-the-number-of-lending-requests19 votes
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