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43 results found

  1. Incorporating non-English phrases into holdings upload to Rapid

    It should be possible to upload non-English phrases into the Rapid process for parsing years and coverage data.
    Our description field is in Hebrew, which means that the data is ignored, when Rapid tries to upload it. As a result, requests are automatically sent to Rapid instead of being rejected as Locally-Owned. This causes unnecessary work for other libraries, and in many case, a delay in supply to the patron.

    17 votes
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    0 comments  ·  Holdings  ·  Admin →
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  2. Make Holdings Status Page & Upload Process More User-Friendly

    Currently, the holdings upload process is a bit of a black box. There are no notifications to tell libraries that our holdings uploads have failed. So, we have to keep checking the Holdings Status page (https://rapid.exlibrisgroup.com/Holdings/Status) to see if our uploads went through, and submit a ticket if they don't. Failed uploads are still marked as “In Progress”. Because of this we have to wait 24-48 hours to establish that the process has stalled and requires intervention. If we notice a failure, Support cannot tell us what caused it because data from past uploads is not retained. A…

    17 votes
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    1 comment  ·  Holdings  ·  Admin →
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  3. RapidILL Toolkit for Improving Scan Quality

    📋 Functionality Description:

    a) Description:

    🛠️ Develop a comprehensive guide and set of tools to help both lending and borrowing libraries edit and improve scans produced for RapidILL.

    b) Business Reason:

    This enhancement would benefit the RapidILL community by:

    🎯 Improving overall scan quality and accessibility

    🤝 Enhancing customer care for end-users

    ⚖️ Balancing speed with quality in document delivery

    🔧 Providing resources for libraries with varying equipment capabilities

    c) User Story:

    👩‍💼 As a library worker using RapidILL, I want access to best practices, tools, and guidelines for producing and editing high-quality scans, so that I can provide better…

    12 votes
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    0 comments  ·  Other  ·  Admin →
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  4. Claims for non-supplied items

    Ability to configure non-supplied Alma requests that were sent to Rapid to automatically update to status Claimed

    12 votes
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    0 comments  ·  Borrowing  ·  Admin →
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  5. Search Holdings in Rapid Interface

    The Search Holdings feature for books is very limited, it doesn't include the Author or Publication Date. Conducting the same search under Borrowing>New Request is inconvenient as there are four required fields.

    11 votes
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    1 comment  ·  Holdings  ·  Admin →
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  6. Separate Mapping List into book chapter lending and whole book lending rules

    Please consider adding could the ability to separate the mapping list between chapter lending and whole book lending. More of our collection is available for chapter scanning than whole book Rapid Returnables lending. For example, we could scan a chapter of a reference book but we would not provide the entire book via Rapid Returnables. We have put in place the more restrictive lending rules as there's no way to distinguish between chapter scanning and whole book lending in the mapping .

    11 votes
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    2 comments  ·  Holdings  ·  Admin →
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  7. Region-Specific Copyright Guidance and Integrated Workflow for RapidILL

    📋 Functionality Description:

    a) Description:

    🌐 Implement a system within RapidILL that provides region-specific copyright guidance and introduces an integrated workflow to check copyright compliance during document delivery.

    b) Business Reason:

    This enhancement would benefit the entire RapidILL community by:

    ✅ Ensuring copyright compliance across different regions

    🛡️ Reducing liability for both lending and borrowing libraries

    ⚡ Streamlining the copyright checking process

    🎓 Educating end-users about their copyright responsibilities

    c) User Story:

    👩‍💼 As a library worker using RapidILL, I want to access region-specific copyright information and have an integrated copyright check workflow so that I can ensure compliance with…

    8 votes
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    3 comments  ·  Other  ·  Admin →
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  8. Allow export of a file of libraries we share Rapid pods with from the Rapid website

    At present, it is possible to export a CSV file of libraries who are in Rapid Reciprocal with us, but not of libraries who are in the same pods as us. It would be very helpful if we could get such a list. It would also be very helpful if these files could include at least the library's email as well as name, and better yet, their address.

    One of several issues this would help with is that currently Rapid does not import full address information into ILLiad. (If that ever is resolved, 90% of why I need this list…

    8 votes
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    0 comments  ·  Configuration  ·  Admin →
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  9. Request for a Note Option When Submitting Requests

    I would like to request the addition of an option to include a note when submitting a request.

    When sending a request via New Request, it would be very helpful to have the option to add a note in addition to the bibliographic information.
    For example, this feature could be used to indicate that, if available, the supplementary data should be provided along with the main article.

    Currently, users must either contact the library directly or first receive the document and then use the Resend function, which can be somewhat cumbersome.

    8 votes
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    1 comment  ·  Borrowing  ·  Admin →
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  10. "Send query to patron" is visible in attachments

    When you send an e-mail to patron using the "Send query to patron"-function in Alma it would be useful if that e-mail is later visible in attachments, so that other colleagues might see exactly what have been said.

    6 votes
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    2 comments  ·  Alma integration  ·  Admin →
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  11. Allow automatic holdings for institutions that do not use Alma.

    6 votes
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    0 comments  ·  Configuration  ·  Admin →
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  12. Sending article information from a link resolver

    We would like to pass article information to RapidILL's "New Request" form through a link resolver service such as 360Link, so that we can easily make new requests.

    5 votes
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    11 comments  ·  Borrowing  ·  Admin →
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  13. Routing request to libraries with a subscription to A journal and not to those with an open access platform in their catalog

    Now orders are directed to libraries with access only to an open access platform that many times in practice do not provide articles instead to libraries that have a subscription to the journal.
    The result is that many times after the order has passed through many libraries it is finally rejected. Since there is synchronization between the journal IDs (issns, oclc) you can't write an oclc that appears only for subscribers.

    5 votes
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    0 comments  ·  Other  ·  Admin →
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  14. Export monthly borrowing/lending summary reports

    Under Tools > Statistics > Lending Summary/Borrowing Summary, the statistics shown on the screen can drill down to monthly level but when I clicked on Excel, the file does not breakdown to monthly level. We had to resort to copy and paste from the screen into an Excel file and format it. It would save staff time if the export includes the monthly statistics.

    5 votes
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    0 comments  ·  Other  ·  Admin →
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  15. Allow manual editing when Rapid set the request on "local holdings" but the article is in volumes we don't hold

    For requests of articles or proceedings from items we have in stock - but for different years. A function to confirm we don't hold that specific issue/year would be beneficial

    4 votes
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    0 comments  ·  Rapid X  ·  Admin →
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  16. Require members to send OCR'd files

    RapidILL members should be required to send OCR'd PDFs.

    4 votes
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    1 comment  ·  Lending  ·  Admin →
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  17. Priority by language (not just by time-zone and load-balance)

    Rapid should prioritize the language of requests, so that requests in languages such as Hebrew and Arabic would be sent to libraries specializing in these languages, before other libraries.

    4 votes
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    0 comments  ·  Other  ·  Admin →
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  18. Don't loose patron information by accident

    If you by accident change the status on a request that's not RapidILL to Request Completed, then all information about the who ordered the material is lost, even if it's only a few minutes. There gotta be a way to retrieve that information and undo that mistake.

    3 votes
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    1 comment  ·  Alma integration  ·  Admin →
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  19. Rapidill discrepancy between the date in Alma and on Rapidill web input.

    We are getting requests come through Alma that are lacking information compared to their web version counterparts. In both of these cases in the Alma version we have only got the year of the article which is why we have marked them as a ‘bad citation’ and referred them back to the requester. However, when looking at the Web instance a few minutes later which is not enough time for the request to have been updated, we can see the date information in full. Granted it is in the ‘year’ section however, the concatenation could be causing problems with other…

    3 votes
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    0 comments  ·  Alma integration  ·  Admin →
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  20. Dynamic Resource Allocation

    The core content of this improvement involves an algorithm that monitors the "live state" of participating libraries. Currently, RapidILL excels at finding the fastest lender based on historical data. However, by integrating a system that functions like a high-speed run through a digital obstacle course, the software could pivot instantly when a preferred lender is overwhelmed. This "sprint" logic would allow the system to bypass bottlenecks by detecting sudden spikes in local processing times. https://run1.onl

    By treating the lending queue as a fluid environment, RapidILL can ensure that no single institution becomes a "dead end." This would reduce the overall…

    3 votes
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    0 comments  ·  Other  ·  Admin →
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