RapidILL
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45 results found
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Problem with Hebrew Numerals in Publication Dates and Volumes / Issues numbers
When we submit requests to Rapid that have Publication Dates and / or Volume/Issue Numbers with Hebrew numerals and / or apostrophes, Rapid is not able to identify locally-owned items, or to accurately locate possible Partners.
19 votes -
Make Holdings Status Page & Upload Process More User-Friendly
Currently, the holdings upload process is a bit of a black box. There are no notifications to tell libraries that our holdings uploads have failed. So, we have to keep checking the Holdings Status page (https://rapid.exlibrisgroup.com/Holdings/Status) to see if our uploads went through, and submit a ticket if they don't. Failed uploads are still marked as “In Progress”. Because of this we have to wait 24-48 hours to establish that the process has stalled and requires intervention. If we notice a failure, Support cannot tell us what caused it because data from past uploads is not retained. A…
17 votes -
Blocking whole Ebook requests
If a Book Chapter Lending request arrives in Alma with any of the following in the Pages field: ALL, WHOLE, N/A, 100% or 1-300 etc…or with the Book Title in the Chapter Title field (in addition to the Book Title), it should be possible to configure Rapid to automatically block such requests. Currently, they are sent to other libraries who need to Reject them or send Bad Citation, creating extra work and delay.
17 votes -
Incorporating non-English phrases into holdings upload to Rapid
It should be possible to upload non-English phrases into the Rapid process for parsing years and coverage data.
Our description field is in Hebrew, which means that the data is ignored, when Rapid tries to upload it. As a result, requests are automatically sent to Rapid instead of being rejected as Locally-Owned. This causes unnecessary work for other libraries, and in many case, a delay in supply to the patron.17 votes -
Claims for non-supplied items
Ability to configure non-supplied Alma requests that were sent to Rapid to automatically update to status Claimed
12 votes -
RapidILL Toolkit for Improving Scan Quality
📋 Functionality Description:
a) Description:
🛠️ Develop a comprehensive guide and set of tools to help both lending and borrowing libraries edit and improve scans produced for RapidILL.
b) Business Reason:
This enhancement would benefit the RapidILL community by:
🎯 Improving overall scan quality and accessibility
🤝 Enhancing customer care for end-users
⚖️ Balancing speed with quality in document delivery
🔧 Providing resources for libraries with varying equipment capabilities
c) User Story:
👩💼 As a library worker using RapidILL, I want access to best practices, tools, and guidelines for producing and editing high-quality scans, so that I can provide better…
12 votes -
Search Holdings in Rapid Interface
The Search Holdings feature for books is very limited, it doesn't include the Author or Publication Date. Conducting the same search under Borrowing>New Request is inconvenient as there are four required fields.
11 votes -
Allow export of a file of libraries we share Rapid pods with from the Rapid website
At present, it is possible to export a CSV file of libraries who are in Rapid Reciprocal with us, but not of libraries who are in the same pods as us. It would be very helpful if we could get such a list. It would also be very helpful if these files could include at least the library's email as well as name, and better yet, their address.
One of several issues this would help with is that currently Rapid does not import full address information into ILLiad. (If that ever is resolved, 90% of why I need this list…
8 votes -
Separate Mapping List into book chapter lending and whole book lending rules
Please consider adding could the ability to separate the mapping list between chapter lending and whole book lending. More of our collection is available for chapter scanning than whole book Rapid Returnables lending. For example, we could scan a chapter of a reference book but we would not provide the entire book via Rapid Returnables. We have put in place the more restrictive lending rules as there's no way to distinguish between chapter scanning and whole book lending in the mapping .
8 votes -
"Send query to patron" is visible in attachments
When you send an e-mail to patron using the "Send query to patron"-function in Alma it would be useful if that e-mail is later visible in attachments, so that other colleagues might see exactly what have been said.
6 votes -
One Pod for all RapidILL customers
As RapidILL has time-zone and load-balance algorithims in place, it seems that the multiple Pod system is somewhat redundant.
6 votes -
6 votes
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Request for a Note Option When Submitting Requests
I would like to request the addition of an option to include a note when submitting a request.
When sending a request via New Request, it would be very helpful to have the option to add a note in addition to the bibliographic information.
For example, this feature could be used to indicate that, if available, the supplementary data should be provided along with the main article.Currently, users must either contact the library directly or first receive the document and then use the Resend function, which can be somewhat cumbersome.
6 votes -
Region-Specific Copyright Guidance and Integrated Workflow for RapidILL
📋 Functionality Description:
a) Description:
🌐 Implement a system within RapidILL that provides region-specific copyright guidance and introduces an integrated workflow to check copyright compliance during document delivery.
b) Business Reason:
This enhancement would benefit the entire RapidILL community by:
✅ Ensuring copyright compliance across different regions
🛡️ Reducing liability for both lending and borrowing libraries
⚡ Streamlining the copyright checking process
🎓 Educating end-users about their copyright responsibilities
c) User Story:
👩💼 As a library worker using RapidILL, I want to access region-specific copyright information and have an integrated copyright check workflow so that I can ensure compliance with…
5 votes -
Sending article information from a link resolver
We would like to pass article information to RapidILL's "New Request" form through a link resolver service such as 360Link, so that we can easily make new requests.
5 votes -
Routing request to libraries with a subscription to A journal and not to those with an open access platform in their catalog
Now orders are directed to libraries with access only to an open access platform that many times in practice do not provide articles instead to libraries that have a subscription to the journal.
The result is that many times after the order has passed through many libraries it is finally rejected. Since there is synchronization between the journal IDs (issns, oclc) you can't write an oclc that appears only for subscribers.5 votes -
Export monthly borrowing/lending summary reports
Under Tools > Statistics > Lending Summary/Borrowing Summary, the statistics shown on the screen can drill down to monthly level but when I clicked on Excel, the file does not breakdown to monthly level. We had to resort to copy and paste from the screen into an Excel file and format it. It would save staff time if the export includes the monthly statistics.
5 votes -
Priority by language (not just by time-zone and load-balance)
Rapid should prioritize the language of requests, so that requests in languages such as Hebrew and Arabic would be sent to libraries specializing in these languages, before other libraries.
4 votes -
Allow manual editing when Rapid set the request on "local holdings" but the article is in volumes we don't hold
For requests of articles or proceedings from items we have in stock - but for different years. A function to confirm we don't hold that specific issue/year would be beneficial
4 votes -
Require members to send OCR'd files
RapidILL members should be required to send OCR'd PDFs.
4 votes
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