We are getting requests come through Alma that are lacking information compared to their web version counterparts. In both of these cases in the Alma version we have only got the year of the article which is why we have marked them as a ‘bad citation’ and referred them back to the requester. However, when looking at the Web instance a few minutes later which is not enough time for the request to have been updated, we can see the date information in full. Granted it is in the ‘year’ section however, the concatenation could be causing problems with other requests that we have had which are similar.
Current Rapidill behaviour - While patrons may include a more specific date, RapidILL currently only uses the year of the requested article. Therefore, only the year is sent to Alma when creating the lending request. This is by design, and is expected behavior.
Issue – Staff are marking these citations as ‘bad citations’ because they don’t have enough information. Now that staff have been told about the discrepancy between Alma information Rapidill web. Staff now need to check two different places.

Idea – It would be better if the full date that the user adds to Rapidill is sent to Alma as a separate field. And the year is kept in a different field.