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45 results found

  1. Don't loose patron information by accident

    If you by accident change the status on a request that's not RapidILL to Request Completed, then all information about the who ordered the material is lost, even if it's only a few minutes. There gotta be a way to retrieve that information and undo that mistake.

    3 votes
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    1 comment  ·  Alma integration  ·  Admin →
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  2. Add RapidILL fields to Electronic Collections

    Instead of having to enter the RapidILL lending statuses in the internal notes field of electronic collections we would like to have checkboxes added to the electronic collection that would indicate if the collection is LendableInternational, LendableCountry, or Lendable Local

    3 votes
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    0 comments  ·  Configuration  ·  Admin →
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  3. Rapidill discrepancy between the date in Alma and on Rapidill web input.

    We are getting requests come through Alma that are lacking information compared to their web version counterparts. In both of these cases in the Alma version we have only got the year of the article which is why we have marked them as a ‘bad citation’ and referred them back to the requester. However, when looking at the Web instance a few minutes later which is not enough time for the request to have been updated, we can see the date information in full. Granted it is in the ‘year’ section however, the concatenation could be causing problems with other…

    3 votes
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    0 comments  ·  Alma integration  ·  Admin →
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  4. customizing the text when sending the download URL via email

    When sending the download URL by email, We want to add notes regarding usage (such as not sharing with others). Additionally, it would be wonderful if customization could be done in both English and Japanese.

    1 vote
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    2 comments  ·  Rapid X  ·  Admin →
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  5. Get Notified When a Borrowing Request Is Created

    In Alma, staff currently need to manually check the task list to see new borrowing requests. While the RapidILL web version allows email alerts, these are only sent once a request is fulfilled, not when it's created. We’re requesting a simple notification email at the time a borrowing request is submitted. This would help staff respond faster, because sometimes submitted requests have issues that need quick attention. Early notification would allow us to review and resolve problems sooner, improving turnaround and user satisfaction.

    1 vote
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    1 comment  ·  Borrowing  ·  Admin →
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