RapidILL
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35 results found
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Show volume number in Borrowing and Lending Requests
In the Borrowing Requests List and the Lending Requests List, it is currently not possible to see the volume details the patron added to the request form.
This can lead to difficulties when trying to fulfill requests linked e.g. to multivolumes, where the volume indication is fundamental.
Therefore, displaying it in both Requests (B/L) would be very useful.26 votes -
Changing daily quota of Lending requests
It should be possible to change the daily quota of Lending requests independently, and not via Support
see Idea: https://ideas.exlibrisgroup.com/forums/935109-rapidill/suggestions/45302506-ability-to-throttle-the-number-of-lending-requests9 votes -
Prevent multiple requests from a same borrowing library within a short period of time
Within a same day, we sometimes receive (in Alma) several RapidILL requests coming from a same institution for a same book or journal issue (native electronic materials or scans from physical materials): usually one request per book chapter, one request per article, etc., but sometimes, some of these requests are for multiple chapters or significant portions of a work. We assume that in most cases, these multiple requests come from a same requester, associated to the borrowing library.
In addition to copyright issues that multiple request raise, it is unreasonable to expect a lending library to expend spending a lot…
79 votesThis is in development as part of the 2024 NERS enhancement process: 8530 (Prevent multiple requests from a same borrowing library within a short period of time)
Thanks!
-Mike
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Region-Specific Copyright Guidance and Integrated Workflow for RapidILL
📋 Functionality Description:
a) Description:
🌐 Implement a system within RapidILL that provides region-specific copyright guidance and introduces an integrated workflow to check copyright compliance during document delivery.
b) Business Reason:
This enhancement would benefit the entire RapidILL community by:
✅ Ensuring copyright compliance across different regions
🛡️ Reducing liability for both lending and borrowing libraries
⚡ Streamlining the copyright checking process
🎓 Educating end-users about their copyright responsibilities
c) User Story:
👩💼 As a library worker using RapidILL, I want to access region-specific copyright information and have an integrated copyright check workflow so that I can ensure compliance with…
5 votes -
Allow to fill RapidILL requests with URLs instead of files
When staff users try to use the workflow step "ship digitally" and indicate a URL instead of uploading a PDF, the request is closed at the Lending side but the patron never receives any notification and the Borrowing request stays pending.
After checking with ExLibris, it seems that Rapid/Alma is not currently designed to be able to fill RapidILL requests with URLs (instead of files).
This would be very helpful though, especially in case of large files.(Described also in support case 6645065)
81 votes -
Alma/Rapido notes: Reason for rejection should be passed on through RapidILL
Currently, the only notes passed on in a RapidILL-Alma integration are notes given as part of the bad citation workflow.
However, as borrowing library, in order to reasonably notify the patron why a request is rejected, the note containing the reason for the rejection by the lending library also needs to be passed on into the borrower's Alma/Rapido.180 votes -
RapidILL Toolkit for Improving Scan Quality
📋 Functionality Description:
a) Description:
🛠️ Develop a comprehensive guide and set of tools to help both lending and borrowing libraries edit and improve scans produced for RapidILL.
b) Business Reason:
This enhancement would benefit the RapidILL community by:
🎯 Improving overall scan quality and accessibility
🤝 Enhancing customer care for end-users
⚖️ Balancing speed with quality in document delivery
🔧 Providing resources for libraries with varying equipment capabilities
c) User Story:
👩💼 As a library worker using RapidILL, I want access to best practices, tools, and guidelines for producing and editing high-quality scans, so that I can provide better…
4 votes -
One Pod for all RapidILL customers
As RapidILL has time-zone and load-balance algorithims in place, it seems that the multiple Pod system is somewhat redundant.
6 votes -
Sending article information from a link resolver
We would like to pass article information to RapidILL's "New Request" form through a link resolver service such as 360Link, so that we can easily make new requests.
4 votes -
Routing request to libraries with a subscription to A journal and not to those with an open access platform in their catalog
Now orders are directed to libraries with access only to an open access platform that many times in practice do not provide articles instead to libraries that have a subscription to the journal.
The result is that many times after the order has passed through many libraries it is finally rejected. Since there is synchronization between the journal IDs (issns, oclc) you can't write an oclc that appears only for subscribers.3 votes -
Priority by language (not just by time-zone and load-balance)
Rapid should prioritize the language of requests, so that requests in languages such as Hebrew and Arabic would be sent to libraries specializing in these languages, before other libraries.
4 votes -
Add “Conditional” to RapidILL
Sometimes libraries need to communicate things to each other that aren’t citation issues. For instance, if a library has an HTML version of an article instead of a PDF with page numbers or a different edition of a book than the one listed in the request, that library might want to ask the borrower if that’s an okay version for the patron. Right now the only way to communicate between libraries is through Bad Citation, and that doesn’t allow libraries to respond to such queries. Adding a “Conditional” status that allows libraries to ask and answer questions that aren’t citation…
19 votes -
Add RapidILL fields to Electronic Collections
Instead of having to enter the RapidILL lending statuses in the internal notes field of electronic collections we would like to have checkboxes added to the electronic collection that would indicate if the collection is LendableInternational, LendableCountry, or Lendable Local
3 votes -
Alma Borrowing Request Note
The Alma Borrowing Request Note should appear on all Rapid Lending requests: Rapid interface, Alma ISO and all other platforms
37 votes -
Allow manual editing when Rapid set the request on "local holdings" but the article is in volumes we don't hold
For requests of articles or proceedings from items we have in stock - but for different years. A function to confirm we don't hold that specific issue/year would be beneficial
1 vote -
Claims for non-supplied items
Ability to configure non-supplied Alma requests that were sent to Rapid to automatically update to status Claimed
12 votes -
Show dates in a format suitable for global users
In the RapidILL interface dates are displayed in US format. With RapidILL now a global phenomenon this can be confusing for users in other regions which do not use M D Y.
A date like 10/06/2022 - could be interpreted either as 10 Jun 2022, or 6 Oct 2022.
Please use a format like 05 Sep YYYY - that should prevent confusion and make work more efficient outside of North America
49 votes -
Customising Reasons for Rejection
As it stands, we cannot customise the choice of reasons for rejection when we reject a lending request. It would be useful to be able to configure this to make them clearer, and have reasons that we find the most applicable to the type of requests we get. For example, having one that is more applicable to specific copyright restrictions, or when we have an access issue. As well as this, it would be useful to remove reasons we don't use.
60 votes -
Rapidill discrepancy between the date in Alma and on Rapidill web input.
We are getting requests come through Alma that are lacking information compared to their web version counterparts. In both of these cases in the Alma version we have only got the year of the article which is why we have marked them as a ‘bad citation’ and referred them back to the requester. However, when looking at the Web instance a few minutes later which is not enough time for the request to have been updated, we can see the date information in full. Granted it is in the ‘year’ section however, the concatenation could be causing problems with other…
3 votes -
Make Holdings Status Page & Upload Process More User-Friendly
Currently, the holdings upload process is a bit of a black box. There are no notifications to tell libraries that our holdings uploads have failed. So, we have to keep checking the Holdings Status page (https://rapid.exlibrisgroup.com/Holdings/Status) to see if our uploads went through, and submit a ticket if they don't. Failed uploads are still marked as “In Progress”. Because of this we have to wait 24-48 hours to establish that the process has stalled and requires intervention. If we notice a failure, Support cannot tell us what caused it because data from past uploads is not retained. A…
17 votes
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