Allow to fill RapidILL requests with URLs instead of files
When staff users try to use the workflow step "ship digitally" and indicate a URL instead of uploading a PDF, the request is closed at the Lending side but the patron never receives any notification and the Borrowing request stays pending.
After checking with ExLibris, it seems that Rapid/Alma is not currently designed to be able to fill RapidILL requests with URLs (instead of files).
This would be very helpful though, especially in case of large files.
(Described also in support case 6645065)
Dev Singer commented
This would also be helpful as Proquest whole ebook ILL gets off the ground with tokenized URLs!