Skip to content

RapidILL

Your feedback matters to us. Help us improve RapidILL by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines. Thank you.


25 results found

  1. Reducing turnaround times

    Since each lending library can hold a request for 4 working days, sometimes files are received after a long time (for example: if there are many libraries and each one takes 4 days to Unfill, before one library eventually fills it).
    A solution to this could be to treat requests with only one match differently than requests with many matches, e.g., reduce the holding time for requests to 2 days when more than 1 library holds the item.

    85 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Submitting requests via Alma using DOI

    Currently, Rapid accepts requests from Alma with ISSN / ISBN and OCLC number. It should also be possible to submit requests that only have a DOI.

    25 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Borrowing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Support issue and article-level linking

    Rapid should support issue-level requesting. We would love our lending requests to come in with accurate issue level data.

    Related, when RAPID provides a link to owned/licensed material for a document delivery request, we get journal-level data. But, it would be ideal if the link generated were for article-level links through the link resolver. We use 360 Link, also owned by Ex Libris, so perhaps there is an opportunity for cross-walking these products?

    29 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Holdings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Please allow sites to FTP holdings files to RapidILL. That way we could automate and do on a more frequent basis.

    We have two ExLibris products: RapidILL and Summon. It it frustrating to have to use two completely different processes to send holdings records. RapidILL is especially frustrating because it's a web interface and files can't be sent with FTP. (We're a SirsiDynix site - we have a report that can automatically extract and FTP records to a third party site. It works beautifully for Summon.)

    21 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Under Review  ·  0 comments  ·  Holdings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Search Holdings in Rapid Interface

    The Search Holdings feature for books is very limited, it doesn't include the Author or Publication Date. Conducting the same search under Borrowing>New Request is inconvenient as there are four required fields.

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Holdings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
2 Next →
  • Don't see your idea?

Feedback and Knowledge Base