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5 results found

  1. Enhanced Display for Articles Ahead of Print When Using Download Electronic Resource for Digital Lending Requests

    ExLibris has deployed a helpful enhancement for articles ahead of print in Primo VE for users accessing digital resources. These articles often show as full text available in Primo VE and sometimes they are not. According to ExLibris, this occurs when an article has been indexed by a publisher but they do not yet have access to the full text. ExLibris uses the Online First label in Primo VE to alert users of articles that may or may not be available as full text as indicated in the documentation https://knowledge.exlibrisgroup.com/Content/Knowledge_Articles/Primo/Knowledge_Articles/Ahead_of_Print_(Online_First)_Articles_in_CDI.

    Deploying this enhancement in some form in the Alma…

    44 votes
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    0 comments  ·  Alma integration  ·  Admin →
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  2. Don't loose patron information by accident

    If you by accident change the status on a request that's not RapidILL to Request Completed, then all information about the who ordered the material is lost, even if it's only a few minutes. There gotta be a way to retrieve that information and undo that mistake.

    3 votes
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    1 comment  ·  Alma integration  ·  Admin →
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  3. "Send query to patron" is visible in attachments

    When you send an e-mail to patron using the "Send query to patron"-function in Alma it would be useful if that e-mail is later visible in attachments, so that other colleagues might see exactly what have been said.

    9 votes
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    2 comments  ·  Alma integration  ·  Admin →
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  4. Rapidill discrepancy between the date in Alma and on Rapidill web input.

    We are getting requests come through Alma that are lacking information compared to their web version counterparts. In both of these cases in the Alma version we have only got the year of the article which is why we have marked them as a ‘bad citation’ and referred them back to the requester. However, when looking at the Web instance a few minutes later which is not enough time for the request to have been updated, we can see the date information in full. Granted it is in the ‘year’ section however, the concatenation could be causing problems with other…

    3 votes
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    0 comments  ·  Alma integration  ·  Admin →
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  5. Alma/Rapido notes: Reason for rejection should be passed on through RapidILL

    Currently, the only notes passed on in a RapidILL-Alma integration are notes given as part of the bad citation workflow.
    However, as borrowing library, in order to reasonably notify the patron why a request is rejected, the note containing the reason for the rejection by the lending library also needs to be passed on into the borrower's Alma/Rapido.

    206 votes
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    3 comments  ·  Alma integration  ·  Admin →
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