Hide unrequestable formats in the GTI
Our librarians and patrons are increasingly frustrated with the number of records in the GTI for items not available through requesting. We would like the ability to configure what format types appear in our GTI search profiles. This way our library can decide to hide all streaming video from appearing in the search for our patrons. Basically, a built in behind the scenes filter.
This is how I think it would work. In the search profile settings, add a place where systems librarians can select what formats they want visible in the GTI. For example they can select Book, DVD, Blu-ray, Article, etc. Then formats such as 3D object, streaming video, streaming audio, etc. won't show up.
We are aware we can add Display logic rules to remove the ability to request those items, but that seems to infuriate patrons. They still see records for the items, but have no way to request them. The assumption is that anything visible can be requested, so taunting patrons with items they cannot get is unhelpful. They also end up wasting time clicking into useless records. We want to give a faster experience where they do not have to wade through junk records.
This would greatly reduce frustrations from patrons trying to request items that cannot be loaned through Resource Sharing/Rapido.
Christopher
shared this idea
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Manu_Schwendener
commented