Rapido
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71 results found
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Note to partner between RapidILL partners
When delivery documents electronically, we would like to send notes to and through RapidILL partners. Currently, we can send a Note to Rapido partners. It would be very useful if this works between RapidILL partners to communicate some information to them when we deliver PDF files to them. Now we can see "Note to partner" but the borrower doesn't receive the lender information.
93 votes -
Accessibility Needs Field for PDF Requests in Rapido
Overview
This proposal recommends enhancing Rapido request forms within Alma/Primo to allow patrons to indicate accessibility requirements for PDF document delivery at the point of request. Capturing this information upstream enables resource sharing staff to proactively produce accessible documents, aligning workflows with current accessibility standards and regulatory requirements.
FOR FULL PROPOSAL SEE ATTACHED DOCUMENTProposed Solution
Introduce a configurable field within Rapido request forms labeled "Accessibility Needs".
Option 1: New Dedicated Field
• Add an optional checkbox or dropdown field:
o "I require an accessible PDF"
• When selected, display a conditional message:
o "Accessible PDFs require additional processing and…35 votes -
Improve "Number of requests for same resource" mediation rule
Rapido mediation rules currently provide institutions a parameter that allows them to mediate the number of requests for the same resource within a given time period. Two comma-separated values are required: the number of requests and the number of months.
The problem with this is that there is no "greater than" functionality for the first parameter. Setting the first value to 2, for example, will cause only the second request for the same item to trigger the rule. Requests 3, 4, 5, and so on will not be mediated.
Ex Libris believes this parameter to have an "acquisitions" purpose. There's…
23 votes -
Resource Sharing Requests: Make sorting order sticky
Currently, in the list of Resource Sharing Requests the Borrowing Requests are by default sorted by update date descending and the Lending Requests by creation date ascending. Our preferences differ from this, and we would like the sorting order to be sticky.
82 votes -
Add 'Use Rapido Pod Terms' and 'Rapido Partner' columns to add partners action on rota tab
When attempting to add a partner to a borrowing request from the Rota tab > Add partners action, staff have noticed that the 'Use Rapido Pod Terms' and 'Rapido Partner' columns are missing, see screenshot 'Add partners from rota'.
Both columns are essential for accurately identifying the correct partner and efficiently submitting requests using pod terms. When these columns are missing at the point of need, the workflow slows down significantly. Staff must spend extra time trying to determine the correct partner, especially for requests to send to Rapido partners since it's not possible to identify at a glance which…
48 votes -
Daily per user limit on Rapido borrowing requests
Rapido mediation rules currently allow institutions to set the maximum number of requests per user within a certain number of months.
An additional improvement would be to expand the mediation rules to allow institutions a maximum number of requests per user per day(s). This functionality would support the workflows of departments with limited staff to process the needs of a larger user population.
Current functionality is insufficient or overly cumbersome. For instance, copyright rules allow institutions to set a maximum number of requests per user for a specific resource, but this only resets at the start of each calendar year.…
13 votes -
Auto‑Associate Article Records with the Correct Print Journal Issue in Primo/Rapido
Problem
When a patron discovers an article in Primo that is held only in print, the request workflow forces the user to manually choose a “Print volume” from a long list of volumes/issues. Patrons frequently select the wrong volume or issue because the mapping between the article’s metadata and the print holdings is not clear. This results in incorrect requests, delays, and additional staff mediation.
Desired Functionality
Primo/Rapido should automatically match an article’s citation metadata (volume, issue, year, month, pages) to the correct physical journal issue in Alma and pre‑populate the request accordingly—avoiding manual volume selection.
If multiple possible matches…13 votes -
Hide Pod Terms
Issue:
Since going live on Rapido in 2022 I have consistently received requests from staff and librarians asking for more control over the appearance of pod terms on the Rapido tiles. The bold parts of the tile are not editable at all and have created many patron complaints when the terms are not met because either A) the first library in the pod request order is unable to fill the book for some reason or B) the book is delayed due to shipping issues or staffing issues. These complaints are why this is a consistent issue brought up by librarians…
23 votes -
Add functionality to print receive slips for Pickup Anywhere requests at the pickup location
Add existing Rapido functionality to Pickup Anywhere requests. When receiving Rapido items for pickup by our patrons at our library, a receive slip prints (we also call this the "holdshelf slip"). This slip has the patron's name printed on the edge for easy filing on our holdshelf.
When receiving Rapido Pickup Anywhere items for pickup at our library (by other libraries' patrons), a receive slip does not print. We have to look in Alma for the patron's name and hand-write a slip for the holdshelf.
We would love to see consistent functionality for Pickup Anywhere requests.
5 votes -
Hide Rapido offer in locally held multi-volume works
We would like to hide the Rapido offer tile in the records of locally held multi-volume works. Please see the attached file for reference.
10 votes -
Adjust a lost item fee to the Lenders cost
Summary:
Currently, when staff members need to adjust a fine or fee (for example, to correct the replacement cost of a lost item), the process requires deleting the existing fee and creating a new one. This creates a significant issue: the newly created fee is not correctly linked to the associated item record.Problem Description:
When a patron reports a lost or overdue item and is unable to locate it, staff adjust the charge to the cost from the lending library. However, because the system does not support direct modification of existing fees, staff must delete the original fee and…15 votes -
Attempt to balance loaning and borrowing within a pod
We recently joined, and then 3 months later withdrew from, the US Pod. We were lending twice as many books as we were borrowing, and since it's reciprocal, it was a net cost for us when you include the shipping costs. We would want to join again, if there was a load balancing function that reprioritized lenders based on who was a net lender vs a net borrower. It would not need to be perfectly equal; maybe a quarterly review and adjustment. The current load balancing as I understand it only balances per day, which was not working for us.…
1 vote -
Allow us to show or hide the physical or digital aspects of the Blank ILL form
Currently, the Blank ILL form can only be displayed in an all-or-nothing fashion. Much like the Rapido tiles, please allow us to show or hide the physical and/or digital aspects of the Blank ILL form separately. For example, during campus closures, we would like to be able to suspend all physical requesting via the Blank ILL form, but continue to allow digital requests.
4 votes -
Send resource sharing requests directly to pick up locations
Have the option to send the pick up location's address (where the pick up location is a library not requests with personal delivery selected) to the lending library to have the request sent directly to the pick up location rather than to the Resource sharing library.
A little tick box to receive resource sharing requests could be good, similar to screen shot.
33 votes -
Book strap generation
Hello,
We manually create book bands that go around the front cover of our incoming borrowed Rapido books. The strap has information like, due date, pick up location, etc. It would be great if Rapido had an option to generate a book strap with custom fields that can be enabled depending on what information each library likes on their book strap.1 vote -
Hide unrequestable formats in the GTI
Our librarians and patrons are increasingly frustrated with the number of records in the GTI for items not available through requesting. We would like the ability to configure what format types appear in our GTI search profiles. This way our library can decide to hide all streaming video from appearing in the search for our patrons. Basically, a built in behind the scenes filter.
This is how I think it would work. In the search profile settings, add a place where systems librarians can select what formats they want visible in the GTI. For example they can select Book, DVD,…
89 votes -
In Rapido Primo profile, filter out full text resources provided by our library.
When our patrons link to our Rapido Primo profile, the results include full-text resources provided by our library. This is confusing to our patrons. This should only include resources that can be requested from other libraries.
1 vote -
Hide Rapido tile with availability by the borrowing library
We would like to have the option to hide the Rapido tile with availability by the borrowing library, because we do not have a campus structure and the IZ is made up of widely scattered libraries.
23 votes -
Transit times via Analytics Reports
We would like to have a clear view of transit times in Rapido, in order to ensure an efficient user experience, optimize internal workflows and enable accurate calculations of the various relevant dates.
To assess these service times, it is important to define the topology for which the solution is being proposed: We will assume two universities (UniversityA and UniversityB) participating in a Rapido pod. Each university has a central point (branchI and branchJ), which is the only branch responsible for handling shipments. In addition, each university has many other branches.
The total time from when…
11 votes -
Mediate requests based on presence of certain fields
We would like to be able to mediate requests based on the presence or absence of certain fields, such as the page numbers. For instance:
For physical requests which include the number of pages in the book due to either an error in the patron understanding the blank form or a database importing information wrong, anything that gets sent directly to a RapidILL partner gets interpreted by the system as a copy request. The lending library will either send back a bad citation or pass it on without filling it, delaying the request and wasting potentially multiple lenders' time. We'd…
12 votes
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