Rapido
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We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.
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76 results found
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In Rapido Primo profile, filter out full text resources provided by our library.
When our patrons link to our Rapido Primo profile, the results include full-text resources provided by our library. This is confusing to our patrons. This should only include resources that can be requested from other libraries.
1 vote -
Hide Rapido tile with availability by the borrowing library
We would like to have the option to hide the Rapido tile with availability by the borrowing library, because we do not have a campus structure and the IZ is made up of widely scattered libraries.
23 votes -
Transit times via Analytics Reports
We would like to have a clear view of transit times in Rapido, in order to ensure an efficient user experience, optimize internal workflows and enable accurate calculations of the various relevant dates.
To assess these service times, it is important to define the topology for which the solution is being proposed: We will assume two universities (UniversityA and UniversityB) participating in a Rapido pod. Each university has a central point (branchI and branchJ), which is the only branch responsible for handling shipments. In addition, each university has many other branches.
The total time from when…
11 votes -
Mediate requests based on presence of certain fields
We would like to be able to mediate requests based on the presence or absence of certain fields, such as the page numbers. For instance:
For physical requests which include the number of pages in the book due to either an error in the patron understanding the blank form or a database importing information wrong, anything that gets sent directly to a RapidILL partner gets interpreted by the system as a copy request. The lending library will either send back a bad citation or pass it on without filling it, delaying the request and wasting potentially multiple lenders' time. We'd…
12 votes -
Option to Separate CDI and GTI
Currently, to turn on CDI for unowned electronic resources also turns on the GTI for physical resources. We want to be able to include article request data in a separate search profile. The GTI is very messy still and librarians are asking for more control in their default sets to better meet the needs of our patrons without frustrating them with bad records for items they cannot get. We want to indlude CDI for unowned items in all our search profiles and still let patrons be able to expand to the GTI.
72 votes -
Move to branch automation exception when all items are unavailable
Create an exception for move to branch automation when all items held by the library are unavailable. could just add an option like the ones in the screenshot attached.
22 votes -
Add mediation rule action to add general message
Add a new mediation rule action to add a specified general message to the request before sending.
17 votes -
Allow library to fully edit their member name
Alma requires you to use the institution name in your resource sharing shipping information. For libraries that share an instance of Alma with another college or university this creates confusion for partner libraries during processing because the first name in the institution name is not necessarily the name of where an item is going.
Example:
Borrowing library: College A
Institution name: University of B and College A
Shipping address:
University of B and College A - College A
123 main
town, state, 00000Allowing libraries to fully customize their resource sharing member name (or fully customize their shipping information) will…
2 votes -
Ability to re-check Digitization and Copyright Rules
When lending library receives digital request without page numbers, the lending library has the ability to add page numbers and re-check against rules to see if it violates copyright rules.
1 vote -
Differentiate Rapido Physical Offer
Is ist possible to differentiate Rapido Physical Offers by POD or by type of order?
We would like to have the possibility to be able to suppress the display of the Rapido Tile more specifically.
E.g. we would like to suppress the Rapido Tile for courier but not for home delivery.18 votes -
在My Request--排序方式中,除“状态”、题名以外，增加以“请求日期”排序的方式,方便申请者查找。谢谢。
在Rapido Starter用户界面：My Request--排序方式中,增加以“请求日期”排序的方式,方便申请者查找。谢谢。
9 votes -
Bring in ISSN when DOI is present in the blank form
Currently when a patron makes a request using the blank form, they can click a box to auto-populate fields based on a DOI. A surprisingly large amount of the time patrons have a DOI but don’t think to click the button and requests come to staff review for us to add an ISSN. We would like Rapido to check the DOI and add in the ISSN even if the patron doesn’t click the auto-populate button. This would greatly reduce the number of requests coming to staff review, which would decrease both staff time spent looking up ISSNs and turnaround time.
23 votes -
Print multiple slips for multivolume requests
For multivolume requests, only one shipping slip or return slip is printed even though Rapido knows there are multiple items involved in the request. Practitioners have a few workarounds right now: we can rubberband items together; we can photocopy the printed slip; or we can reprint the slip however many times is needed to have a slip per item. The second two options are a waste of time, and the first can lead to items with no paperwork attached to them if the rubber band breaks or the books otherwise become separated from each other. Rapido knows how many items…
15 votes -
Add mediation rule action to add request note
Add a new mediation rule action to add a specified request note to the request before sending.
0 votes -
Patron wants to receive particular material type through Rapido
Patrons select sometimes a particular material type, e.g. an audio book in our Primo VE. With Rapido, if patrons request their preferred media, e.g. the audio book of a title, the Rapido lending request is sometimes placed on a different material type, e.g. a physical book. This is not what patrons expect.
The lending library cannot not know which format the patron wants, and therefore sends a wrong document to the pickup library.
This happens when there are separate bibliographic records per material type in the Primo VE search result. However, in the Global Title Index (GTI), the material type…
182 votes -
Multi-volume scores: Show refine button
At the moment the refine button in the Rapido request form in Primo is not displayed for multi-volumes of material type "Score". Please make this button available for this material type as well.
36 votes -
Volume information from RapidR requests should import to Rapido
Sometimes we’ll get a request for a single volume from a multivolume set where RapidR shows which volume the patron wants, but that information hasn’t transferred into Rapido and doesn’t show on the pull slip. In these cases, someone has to take the extra step to log into Rapid to find out whether volume information is available, which is a waste of time. Usually it isn’t obvious that the title is a multivolume set, so additional time is wasted either going back into the stacks to collect the volumes or reshelving extra volumes which were pulled. Rapido should be able…
7 votes -
Replace uploaded file when resending to patron
Sometimes someone makes a mistake when scanning an article or book chapter and we need to send a second file to the patron. Currently, when we upload the second file to Rapido it creates a second URL for retrieval which is then sent to the patron. However–especially if we notice the error before the patron does–the patron often clicks on the first URL sent to them instead of the URL with the correct scan. This leads to patrons emailing us complaining that their scans aren’t right or can’t be opened and we have to email them the new file. We…
6 votes -
Create Analytics report based on Patron Query template
We would like to run analytics based on patron query emails to see how many times we’re sending certain messages to our patron, such as that their request exceeds copyright or that we already own the item they are requesting. Having access to this information could improve our services in the future, as it could show places where we need to focus efforts on patron education or where we need to change something about how we do things.
3 votes -
Allow Borrowing Request Print Slips to Print Regardless of Status
Currently for Borrowing Requests that were not received, no print slip is printed. We would like to be able to print a pick slip at any point during an active requests. There are times were self-owned items require a shelf-check as our items such as journals do not have item records so we need to confirm that we own the item before forwarding it to a lending library or cancelling the request as owned. There is no way to print this information easily if Print Slip cannot be initiated. Please allow for Print Slips to print regardless of the status…
8 votes
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