Rapido
Your feedback matters to us. Help us improve Rapido by telling us what you’d like to see using the message areas below. You can also can support something already posted.
We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.
For more information please review our FAQ and guidelines. Thank you.
47 results found
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Show lending library on Receive Item screen
Sometimes multiple libraries fill a request for an item but you cannot see who the system thinks supplied the item without opening the request. Please add the lending library to the Receive Item screen so that you can ensure you are receiving the correct book from the correct library.
60 votes -
Change a request from digital to physical and vice versa once received
Sometimes a lender supplies an entire book as an ebook instead of a print book or sends the physical book when we requested a chapter and it’s not always caught before we receive it. We would like a way to change a received request from digital to physical and vice versa.
6 votes -
Search by multiple fields at once on Rapido request list
We should be able to search by multiple fields at once on a given Rapido request list -- e.g., by title and by requester on the Borrowing Requests list.
13 votes -
Record all request metadata changes in History tab
When we change a field in a request, that change should always be tracked in the History tab. For example, we occasionally have to change one of the standard identifiers (OCLC, ISBN, ISSN) in a request in order to match it to potential lenders. Saving that information in the History tab would allow us to check a) what the original requestor provided and b) what we’ve already tried using.
4 votes -
Bulk upload of resource sharing partners
Occasionally, we need to add a large number of libraries as resource sharing partners in Alma – for instance, when we partner with consortia. In order to make this work more efficient, we would like to be able to add resource sharing partners by uploading a spreadsheet that includes the needed partner metadata. This would keep us from needing to add partners one by one in the Alma interface.
3 votes -
Use of RFID in "Shipping Items"
The button "Read RFID" should also be available in "Shipping Items" (Fulfillment --> Resource Sharing: Shipping Items) to scan in items.
8 votes -
Create Purchase Requests from Rejected Borrowing Requests
When creating a purchase request from a borrowing request that was rejected by the last partner on the rota, staff don't see the pop-up window where they can choose to keep the borrowing request active alongside the purchase request or cancel the borrowing request. Instead, staff are taken directly to the purchase request form with their name added as the requester and the borrowing request remains active. We would prefer to choose whether to cancel the borrowing request or keep the borrowing request active alongside the purchase request. This is particularly important in situations where we have exhausted all avenues…
7 votes -
Ability to change barcode scanned items in a lending request.
We would like the ability to change the scanned item if the wrong item that is scanned in to fulfill the request is allocated to the wrong request.
10 votes -
Enable back-and-forth of requests between Resource Sharing and Purchase Request
Request Description: Often we’ll send requests that are difficult to get via resource sharing to acquisitions by creating a purchase request from Rapido. However, in doing so create a separate request and never find out whether the patron actually got their item. This means that if a patron comes with us with questions, we can’t answer them. (Is acquisitions working on it? Did they cancel it? Who knows!) It also means that if acquisitions can’t purchase the item for some reason, they have no way to send the request back to us so we can try again with those more…
8 votes -
Expected arrival date
Instead of telling the patron a specific length of time, it will take to get an item, or a specific date when it is expected it would be better to have a range of time e.g. instead of 7 days, 7-10 days, and instead of 11/02/22, 11/02/22-11/04/22. This would help account for business days and delays in shipping.
41 votes -
External ID number should change if the partner library changes
Rapido keeps the old ILL number (External ID) when a borrowing request is not filled and moves on to another partner. The Ext ID number should be unique between a pair of partners. Right now you can have a Rapido request with a RapidILL number, a British Library request with a RapidILL number etc. Because each partner type has a different set of conditions (ex. allowance of renewals), each time you have a different type of partner, there should be a new Ext ID number.
2 votes -
Add geographical location of libraries to Analytics Reports
We are talking more and more about international lending, but it’s not possible to create an Alma Analytics report using partners’ geographic locations. (RapidILL, for example, includes the partner library’s state in their statistical reports). It would be useful to know how much material is supplied by international partners, and how much we lend internationally.
2 votes -
Order Discovery Results by Preferred Rapido Pod availability
Hello,
It would be nice if we could configure Discovery scope and search profile results to prioritize results based on local availability and preferred borrowing pods. Currently, the unfiltered CDI results required for Rapido often bring results to the top that are not held by the home library or any of their resource sharing partners. Sometimes, results held locally or with partners will appear further down the page where the patron is less likely to find it. This is especially aggravating when all the results are for different records of the same book.
Instead of the completely unordered form we…
17 votes -
Allow other roles to configure the Resource Sharing Library "Temporary Inactive for borrowing/lending" settings
Currently, only users with the "general systems administrator" role can configure the resource sharing library "temporary inactive for lending" and "temporary inactive for borrowing" settings.
It would be helpful if this privilege could be added to another role so that members of our resource sharing team can manage this without having full system administrator privileges. This would allow them to easily manage these settings to meet the department needs.
7 votes -
Allow patron to delete pdf from Primo after downloading locally
Allow patron to delete pdf from Primo after downloading. This helps patrons manage very large lists of received pdfs. Some of our patrons are used to being able to delete received pdfs after downloading them locally, since this functionality was available in Illiad.
3 votes -
Provide email preview when drafting patron communications
I’d like to be able to see the complete email message when sending a patron query email, cancellation email, et cetera. It would be easier to write a better “message” if you could see the message section in the complete context of the email.
1 vote -
Limits for RapidILL scan from print requests
Since all Rapido scan requests are converted to RapidILL requests and thus have a 24-hour service commitment, we’ve been noticing an unmanageable workload on Mondays with requests coming in over the weekends. Prior to dropping OCLC we could balance our workload by doing the urgent requests first and the less urgent requests another day, but now all of our most time-consuming requests are also urgent.
Possible solution: Limiting the number of scan from print requests that can be assigned to one library at one time.1 vote -
Notifications for RapidILL communication failures
It should be immediately clear if a Rapid request is not updated - not just in an “update failed” note on the request itself, which the Rapido user is no longer looking at by the time the Rapid communication error occurs. One way this could be achieved is by allowing Rapido users to opt into popup notifications that display and have to be closed whenever there's a communication issue with Rapid. We are potentially open to other approaches for addressing this issue as well as long as they provide an obvious notification every time a Rapid communication issue occurs.
1 vote -
Automatically repopulate bibliographic data when changing standard number
Sometimes when we’re changing an ISBN or OCLC number, we’re changing editions - from ebook to print book, from international edition to local edition, etc. We know Rapido is pulling metadata from somewhere when those numbers change because the cover image of books change. It would be helpful if the system also changed the other standard bibliographic data - edition, place of publication, publisher, and year - based on the new ISBN. This ensures that we’re sending consistent information to our lenders without having to waste time inputting all that data ourselves.
1 vote -
Add search by book chapter title
Rapido allows us to search by article title, but not book chapter title. We would like to be able to search by book chapter title as well.
1 vote
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