Rapido
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57 results found
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Use of RFID in "Shipping Items"
The button "Read RFID" should also be available in "Shipping Items" (Fulfillment --> Resource Sharing: Shipping Items) to scan in items.
9 votes -
Change a request from digital to physical and vice versa once received
Sometimes a lender supplies an entire book as an ebook instead of a print book or sends the physical book when we requested a chapter and it’s not always caught before we receive it. We would like a way to change a received request from digital to physical and vice versa.
6 votes -
Enable back-and-forth of requests between Resource Sharing and Purchase Request
Request Description: Often we’ll send requests that are difficult to get via resource sharing to acquisitions by creating a purchase request from Rapido. However, in doing so create a separate request and never find out whether the patron actually got their item. This means that if a patron comes with us with questions, we can’t answer them. (Is acquisitions working on it? Did they cancel it? Who knows!) It also means that if acquisitions can’t purchase the item for some reason, they have no way to send the request back to us so we can try again with those more…
6 votes -
Add geographical location of libraries to Analytics Reports
We are talking more and more about international lending, but it’s not possible to create an Alma Analytics report using partners’ geographic locations. (RapidILL, for example, includes the partner library’s state in their statistical reports). It would be useful to know how much material is supplied by international partners, and how much we lend internationally.
3 votes -
Automatically repopulate bibliographic data when changing standard number
Sometimes when we’re changing an ISBN or OCLC number, we’re changing editions - from ebook to print book, from international edition to local edition, etc. We know Rapido is pulling metadata from somewhere when those numbers change because the cover image of books change. It would be helpful if the system also changed the other standard bibliographic data - edition, place of publication, publisher, and year - based on the new ISBN. This ensures that we’re sending consistent information to our lenders without having to waste time inputting all that data ourselves.
2 votes -
Create Purchase Requests from Rejected Borrowing Requests
When creating a purchase request from a borrowing request that was rejected by the last partner on the rota, staff don't see the pop-up window where they can choose to keep the borrowing request active alongside the purchase request or cancel the borrowing request. Instead, staff are taken directly to the purchase request form with their name added as the requester and the borrowing request remains active. We would prefer to choose whether to cancel the borrowing request or keep the borrowing request active alongside the purchase request. This is particularly important in situations where we have exhausted all avenues…
7 votes -
Provide email preview when drafting patron communications
I’d like to be able to see the complete email message when sending a patron query email, cancellation email, et cetera. It would be easier to write a better “message” if you could see the message section in the complete context of the email.
2 votes -
Notifications for RapidILL communication failures
It should be immediately clear if a Rapid request is not updated - not just in an “update failed” note on the request itself, which the Rapido user is no longer looking at by the time the Rapid communication error occurs. One way this could be achieved is by allowing Rapido users to opt into popup notifications that display and have to be closed whenever there's a communication issue with Rapid. We are potentially open to other approaches for addressing this issue as well as long as they provide an obvious notification every time a Rapid communication issue occurs.
2 votes -
External ID number should change if the partner library changes
Rapido keeps the old ILL number (External ID) when a borrowing request is not filled and moves on to another partner. The Ext ID number should be unique between a pair of partners. Right now you can have a Rapido request with a RapidILL number, a British Library request with a RapidILL number etc. Because each partner type has a different set of conditions (ex. allowance of renewals), each time you have a different type of partner, there should be a new Ext ID number.
2 votes -
Add search by book chapter title
Rapido allows us to search by article title, but not book chapter title. We would like to be able to search by book chapter title as well.
2 votes -
Allow other roles to configure the Resource Sharing Library "Temporary Inactive for borrowing/lending" settings
Currently, only users with the "general systems administrator" role can configure the resource sharing library "temporary inactive for lending" and "temporary inactive for borrowing" settings.
It would be helpful if this privilege could be added to another role so that members of our resource sharing team can manage this without having full system administrator privileges. This would allow them to easily manage these settings to meet the department needs.
6 votes -
Allow patron to delete pdf from Primo after downloading locally
Allow patron to delete pdf from Primo after downloading. This helps patrons manage very large lists of received pdfs. Some of our patrons are used to being able to delete received pdfs after downloading them locally, since this functionality was available in Illiad.
3 votes -
Limits for RapidILL scan from print requests
Since all Rapido scan requests are converted to RapidILL requests and thus have a 24-hour service commitment, we’ve been noticing an unmanageable workload on Mondays with requests coming in over the weekends. Prior to dropping OCLC we could balance our workload by doing the urgent requests first and the less urgent requests another day, but now all of our most time-consuming requests are also urgent.
Possible solution: Limiting the number of scan from print requests that can be assigned to one library at one time.1 vote -
Multiple Letter/Notice Versions and Ability to Associate to Institution or Pod by Location
Our institution has two Rapido fulfillment scenarios.
Pick from shelf to lend material to a library on our consortial courier route.
Pick from shelf and 'band' (or removable label) and ship via postal mail to requesting out-of-state libraries.
Our student workers do our pick from shelf and sorting, so need to know from the pick from shelf slip whether the item goes into the courier bin or to the area of the library that handles shipping.
It would be a pretty bad error for an item intended for a distant library to land in the courier bin. Less so (though …
19 votes -
Stacking requests functionality for scanning items
We will occasionally receive multiple digitization requests from the same item from the same school or from different schools. The issue is that Alma only writes one request to the pick from shelf at a time. This would work for physical requests, but for digital scan requests, its not the most efficient workflow.
For example we receive two requests, one for chapter 2 and one for chapter 3 - whether they go to the same or different schools is not relevant.
The current workflow is:
a. request writes to pick from shelf
b. staff retrieves item from the shelf
c.…2 votes -
Convert to Resource Sharing should not be an option on the pick from shelf, when the item is a lending request from another school.
Convert to Resource Sharing should not be an option on the pick from shelf, when the item is a lending request from another school.
As we understand it, "Ship Digitally" requests should be Cancelled and "Patron digitization requests" should be Converted. However, requests in the pick from shelf lists don't show this distinction and both "Cancel" and "Convert" are options in the row action. To minimize confusion, we would prefer to gray out or hide the "Convert" option for a Ship Digitally? request.
We've been telling staff to try to Convert first, and if they get an error, then go…
2 votes -
Field on Borrowing Request form for non-Rapido lending library's identifier (TN number ILL number, etc.)
Idea: Create a field on the borrowing request form for the "Lender's Identifier". This field would either map from an ISO Illiad request (or other request), or be keyed in by the borrower when receiving or externally ordering a physical item. The lender's identifier in these cases would be the "Illiad TN number" or "OCLC Request ID" as a couple of examples. This field would also appear in the receive workflow.
It would also be beneficial to have this field included on the Resource Sharing Return Slip Letter in case the lender's paperwork goes missing. This will help facilitate a…24 votes
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