Rapido
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95 results found
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Allow changes to Rapido expected delivery date
While most Rapido digital requests are delivered within 24 hours, we experienced cases in which this was not true. Patrons come to expect this rapidity and are disappointed when the article arrives after more than one day.
If we could alter the expected delivery date (not just the hours label), it would be helpful. Even if most requests are received within 24 hours, changing patrons' expectations would be helpful.
Thank you for considering this idea!
3 votes -
Attempt to balance loaning and borrowing within a pod
We recently joined, and then 3 months later withdrew from, the US Pod. We were lending twice as many books as we were borrowing, and since it's reciprocal, it was a net cost for us when you include the shipping costs. We would want to join again, if there was a load balancing function that reprioritized lenders based on who was a net lender vs a net borrower. It would not need to be perfectly equal; maybe a quarterly review and adjustment. The current load balancing as I understand it only balances per day, which was not working for us.…
1 vote -
Allow library to fully edit their member name
Alma requires you to use the institution name in your resource sharing shipping information. For libraries that share an instance of Alma with another college or university this creates confusion for partner libraries during processing because the first name in the institution name is not necessarily the name of where an item is going.
Example:
Borrowing library: College A
Institution name: University of B and College A
Shipping address:
University of B and College A - College A
123 main
town, state, 00000Allowing libraries to fully customize their resource sharing member name (or fully customize their shipping information) will…
9 votes -
Add additional parameters to a "send borrower document delivery rules" in RAPIDO
We would like some additional parameters added to the Send borrower document delivery rules in RAPIDO. The user group, stat category and partner is not sufficient. We would like to see Label = and request note contains to the list of options as this would catch new users submitting requests for OCR in the notes.
3 votes -
Send resource sharing requests directly to pick up locations
Have the option to send the pick up location's address (where the pick up location is a library not requests with personal delivery selected) to the lending library to have the request sent directly to the pick up location rather than to the Resource sharing library.
A little tick box to receive resource sharing requests could be good, similar to screen shot.
33 votes -
Expand more fields to input ILL code for book chapter lending
We currently use autoholding for Wiley UBCM trials and purchased titles in a single E-collection, "Wiley Online Library - Autoholding Books." This workflow worked well until our Library implemented ebook chapter inter-library loan (ILL) for Wiley purchased titles using Rapido. Due to Alma’s technical limitation, we need to add an ILL code to the internal description of E-collections that allow ILL, which cannot be done in our current setup. Therefore, we plan to separate Wiley UBCM trials and purchased titles into two different E-collections.
We request an enhancement to Alma to include more fields for ILL codes, ideally at the…
3 votes -
Book strap generation
Hello,
We manually create book bands that go around the front cover of our incoming borrowed Rapido books. The strap has information like, due date, pick up location, etc. It would be great if Rapido had an option to generate a book strap with custom fields that can be enabled depending on what information each library likes on their book strap.1 vote -
Hide unrequestable formats in the GTI
Our librarians and patrons are increasingly frustrated with the number of records in the GTI for items not available through requesting. We would like the ability to configure what format types appear in our GTI search profiles. This way our library can decide to hide all streaming video from appearing in the search for our patrons. Basically, a built in behind the scenes filter.
This is how I think it would work. In the search profile settings, add a place where systems librarians can select what formats they want visible in the GTI. For example they can select Book, DVD,…
91 votes -
In Rapido Primo profile, filter out full text resources provided by our library.
When our patrons link to our Rapido Primo profile, the results include full-text resources provided by our library. This is confusing to our patrons. This should only include resources that can be requested from other libraries.
1 vote -
Hide Rapido tile with availability by the borrowing library
We would like to have the option to hide the Rapido tile with availability by the borrowing library, because we do not have a campus structure and the IZ is made up of widely scattered libraries.
23 votes -
Option to Separate CDI and GTI
Currently, to turn on CDI for unowned electronic resources also turns on the GTI for physical resources. We want to be able to include article request data in a separate search profile. The GTI is very messy still and librarians are asking for more control in their default sets to better meet the needs of our patrons without frustrating them with bad records for items they cannot get. We want to indlude CDI for unowned items in all our search profiles and still let patrons be able to expand to the GTI.
72 votes -
Move to branch automation exception when all items are unavailable
Create an exception for move to branch automation when all items held by the library are unavailable. could just add an option like the ones in the screenshot attached.
22 votes -
Transit times via Analytics Reports
We would like to have a clear view of transit times in Rapido, in order to ensure an efficient user experience, optimize internal workflows and enable accurate calculations of the various relevant dates.
To assess these service times, it is important to define the topology for which the solution is being proposed: We will assume two universities (UniversityA and UniversityB) participating in a Rapido pod. Each university has a central point (branchI and branchJ), which is the only branch responsible for handling shipments. In addition, each university has many other branches.
The total time from when…
10 votes -
Add mediation rule action to add general message
Add a new mediation rule action to add a specified general message to the request before sending.
17 votes -
Ability to re-check Digitization and Copyright Rules
When lending library receives digital request without page numbers, the lending library has the ability to add page numbers and re-check against rules to see if it violates copyright rules.
1 vote -
Differentiate Rapido Physical Offer
Is ist possible to differentiate Rapido Physical Offers by POD or by type of order?
We would like to have the possibility to be able to suppress the display of the Rapido Tile more specifically.
E.g. we would like to suppress the Rapido Tile for courier but not for home delivery.16 votes -
在My Request--排序方式中,除“状态”、题名以外，增加以“请求日期”排序的方式,方便申请者查找。谢谢。
在Rapido Starter用户界面：My Request--排序方式中,增加以“请求日期”排序的方式,方便申请者查找。谢谢。
9 votes -
Bring in ISSN when DOI is present in the blank form
Currently when a patron makes a request using the blank form, they can click a box to auto-populate fields based on a DOI. A surprisingly large amount of the time patrons have a DOI but don’t think to click the button and requests come to staff review for us to add an ISSN. We would like Rapido to check the DOI and add in the ISSN even if the patron doesn’t click the auto-populate button. This would greatly reduce the number of requests coming to staff review, which would decrease both staff time spent looking up ISSNs and turnaround time.
23 votes -
Print multiple slips for multivolume requests
For multivolume requests, only one shipping slip or return slip is printed even though Rapido knows there are multiple items involved in the request. Practitioners have a few workarounds right now: we can rubberband items together; we can photocopy the printed slip; or we can reprint the slip however many times is needed to have a slip per item. The second two options are a waste of time, and the first can lead to items with no paperwork attached to them if the rubber band breaks or the books otherwise become separated from each other. Rapido knows how many items…
15 votes -
Add mediation rule action to add request note
Add a new mediation rule action to add a specified request note to the request before sending.
0 votes
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