Rapido
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5 results found
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Add item title to ship item physically screen
When shipping an item physically from the lending request, the only identifier on the shipping item screen is the External ID. Please add the request title to this screen so the staff member processing the request can do a final check that the book they're about to ship/scan is the correct one for the request. See screenshot.
9 votes -
Patron wants to receive particular material type through Rapido
Patrons select sometimes a particular material type, e.g. an audio book in our Primo VE. With Rapido, if patrons request their preferred media, e.g. the audio book of a title, the Rapido lending request is sometimes placed on a different material type, e.g. a physical book. This is not what patrons expect.
The lending library cannot not know which format the patron wants, and therefore sends a wrong document to the pickup library.
This happens when there are separate bibliographic records per material type in the Primo VE search result. However, in the Global Title Index (GTI), the material type…
175 votes -
Don't require a pickup location for digital (article and book chapter scan) requests
If the Resource Sharing Request Type is Digital (article or book chapter), and the request will be delivered digitally, the request form should not require a pickup location. This is confusing to users and meaningless for the workflow.
For many single-campus/single-library institutions, this is not a problem, because a default library can be selected.
For institutions with multiple libraries, where users are not assigned a default library in the patron record, this is an embarrassing and clunky problem.
38 votesThank you for this idea, we are reviewing the details at this time.
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Allow other roles to configure the Resource Sharing Library "Temporary Inactive for borrowing/lending" settings
Currently, only users with the "general systems administrator" role can configure the resource sharing library "temporary inactive for lending" and "temporary inactive for borrowing" settings.
It would be helpful if this privilege could be added to another role so that members of our resource sharing team can manage this without having full system administrator privileges. This would allow them to easily manage these settings to meet the department needs.
7 votes -
Show lending library on Receive Item screen
Sometimes multiple libraries fill a request for an item but you cannot see who the system thinks supplied the item without opening the request. Please add the lending library to the Receive Item screen so that you can ensure you are receiving the correct book from the correct library.
61 votes
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