Don't require a pickup location for digital (article and book chapter scan) requests
If the Resource Sharing Request Type is Digital (article or book chapter), and the request will be delivered digitally, the request form should not require a pickup location. This is confusing to users and meaningless for the workflow.
For many single-campus/single-library institutions, this is not a problem, because a default library can be selected.
For institutions with multiple libraries, where users are not assigned a default library in the patron record, this is an embarrassing and clunky problem.
Maria Wagner
shared this idea
Thank you for this idea, we are reviewing the details at this time.
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Blake Galbreath
commented
@Manu. I don't think so. Rapido introduced this problem, because they didn't create a new Rapido-centric form. Also, I am not sure why we have Rapido and RapidILL separately here, when we vote for them together in NERS. I would therefore personally vote to leave the request here.
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Manu Schwendener commented
> Blank ILL Form
Which means it's not Rapido related and should be moved to RapidILL?
https://ideas.exlibrisgroup.com/forums/935109-rapidillor to Alma?
https://ideas.exlibrisgroup.com/forums/308173-alma -
Nikki DeMoville
commented
I believe this idea refers to the Blank ILL Form. While it's true for our institution that pickup location doesn't appear in requests made directly on article/chapter Primo results, Pickup Location always appears in the blank form regardless of Request Type.
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Hi Maria
This must be a setting somewhere: it does not happen in our Rapido.
(https://basel.swisscovery.org, but you can't check without a login)
Open a support case with Ex Libris?