RefWorks

Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.

How can we improve RefWorks?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Be able to restructure folders more easily

    Currently, folder structure is set once created and cannot be modified without recreating and deleting folders. It would be great to be able to click and drag folders so that if we decided to make one folder into a subfolder, or make a subfolder into a main folder, we could click and drag it in/ out without having to create a new folder structure, move/ reassign all the references over, and then delete the previous folder structure.

    18 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  2. Search should default to folder you are working in

    If you are currently in a folder, perhaps the search function should default to searching the folder you are in, with an option to search your entire database of references.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  3. Accents

    we can not use the accents in Spanish on last names

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  4. Please make RefWorks for Google Docs compatible with Open Athens (single sign on)

    Please make RefWorks for Google Docs compatible with Single Sign such as OpenAthens. Our students don't want to use it since it requires an additional password.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  5. Citation style names need context

    Many citation styles have many different versions (author-date, in-text, footnote) and editions (6th, 7th, 8th). The names in the list make it hard to choose which one is best. Clearer names and more information about the style, including last updated date, perhaps in a "hover" style information box, would help users. It would also be nice to be able to search/browse a list of styles instead of only having an autocomplete search box to find citation styles.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  6. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  7. Customize sidebar menu width

    Is there a way to expand the width of the sidebar menu to accommodate for longer folder names? That way, we'd be able to quickly read the entire folder name without having to hover over the number of results.

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  8. Have MLA 8th edition be the default - NOT 7th ed.

    Have MLA 8th edition be the default - NOT 7th ed.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  9. No menu bar above toolbar

    The blue menu bar doesn't reduce with the window, resulting in the account and language tab float over the toolbar. It prevents the user to access some tools when using RefWorks alongside other programs, with reduced windows side by side

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  10. alternate titles confusing in record editing view

    My concern is that the record editing interface (for Book Section) confuses the 'Book alternate title' and the 'Book section title'

    Please see attachment #1: there, it is logical that the alternate title for the Book (Edited Collection) appears below the original Book title.

    However, as attachment #2 shows, when editing a ‘Book Section’ record, the Alternate Title field appearing below the (book section) Title is confusing, since that field will hold the book alternate title.

    What I'm suggesting here is that in a Book section record, the field should be called 'Book alternate title' and appear below Book Title.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  11. Be able to set sharing options on sub-folders like you do on folders

    Add sharing function for individual & group for sub-folders. It would be useful to be able to set sharing options on a sub folder without the parent folder having to be shared out as well.

    5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  12. Do responsive the Refworks site

    Currently the user interface and login site are hard to handle trough mobile devices.

    I suggest a user interface auto adaptable to device screen (responsive)

    5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  13. Add remove from folder button to folder menu bar

    Improve removing a reference from a folder

    Current method: Click on delete button, then select remove from folder.

    Suggested method: have a remove from folder button on the folder top menu bar.

    10 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  14. Add "search" to the view tool

    One of the most useful tools when reading a document is the ability to search in the text. Please provide us with this essential tool when viewing the uploaded PDF documents.

    20 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  15. Trying out instructions before you post them

    Well, you have seriously pissed me off trying to download things (not working to "drag" thing to favorites bar, something got hung up in installing additional things I had to have before I could use Write and Cite) and find databases in your drop-down menu. How is it possible that "MLA" is not listed in our library databases??? Fortunately I have an appt with a librarian at 1:00, where I will either discover how to use RefWorks easily or switch to Endnote or something else.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  16. Refworks lite

    Refworks lite simplified interface aimed at highs school students Years 7 to 10 with simplified lead through and limited citation choices

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  17. Have cursor appear when the "Insert/Edit Citation" window opens, without having to click the "Search References" bar

    I would like to suggest that when the "Insert/Edit Citation" window opens, it would be nice if the cursor appeared already in the "Search References" bar, rather than having to click on it. This would make the process much smoother.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  18. Google Docs Tool -- Add the ability to include page numbers as part of the in-text citation

    In APA if you are using a direct quote one should include the page number(s) as part of the in-text citation. In the Google docs tool, there is a space for adding page numbers for that very reason, but it's grayed out and unusable.

    Our students primarily use Google docs for their writing so this would be super helpful.

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  19. Journal names when abbreviated dont't get added to the reference list correctly.

    There seems to be a bug when adding references with abbreviated journal name to the reference list. Sometimes the reference gets divided into two lines even though it would fit to one line. This doesn't happen every time, but my collegeis having exatly the same problem.

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  20. Please make the record count on the shared folders display the same record number to all users

    Currently the record count only shows the number of citations added by that user on the shared folders. A shared folder shows "0" if I've added nothing, but might contain 50 items. It would be useful for all on a shared folder to see the same count.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
← Previous 1
  • Don't see your idea?

Feedback and Knowledge Base