RefWorks

Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.

How can we improve RefWorks?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Attachments stall, never completely finish

    Many users have noticed that when PDF attachments are uploaded, they take a very long time in the processing/uploading phase, and sometimes the progress bar stalls at 50% and never finishes.

    64 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  2. Write-n-cite search "function" improvement

    Am I the only one who thinks the Write-n-cite "insert citation"-window functionality is horrible?
    Please,
    1) add a possibility re-size the window such that you can see more than just two references.
    2) allow proper search function - at minimum a possibility to search by typing two author names but preferably also words from any field in the reference.

    Currently I see only two lines
    and (maybe I'm doing this wrong but anyway) can only search by single author (surname).

    33 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  3. Please negate the need for Refworks to require a new tab and login when I export new references from my Institution's database.

    I would like all my exported references to default to the Refworks database I already have open at the time.
    Each time I export a new reference into Refworks, I am asked to login again which results in multiple Refworks tabs open.

    18 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  4. Text Color

    All text in Black. Hard to read titels. I wish there is a featrues through it I can control text colors. I can choose color for titels and color for tags and color for reference ... exct

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  5. Modifying the view option when disply citations

    The options of displaying references as a table and exporting into Excel is the first step in the direction of using RefWorks not only for collecting and organizing citations but for analysis and synthesis of the literature.
    As now I have to ask my students to export RefWorks citations into Excel Synthesis Matrix form which allow them to analyze research studies (see the attachment of the matrix). They will delete columns/data that are not needed and add required data from the Research Notes field. It will be helpful if students can modify the Table view (add/remove columns) to include research…

    18 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  6. Provide administrator the ability to make and edit "Role" and "Institution" options.

    Currently, administrator can not make and edit options for "Role" and "Institutions" which is selected when user create their accounts. This makes it inconvenient for administrator to manage their user and usage stats.

    22 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    We are taking a look at this idea, and would appreciate clarifications as to whether you would like to:
    1. Change the selection made by the user to another already available selection
    2. Add selection options (i.e. add new roles)
    Thank you.

  7. Allow for the coice of font and size of font in the settings. I have to change font and size each time I copy & paste.

    Instead of having to change the font and size each time I import a reference, it would be helpful if we could set this within RefWorks.

    5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
  8. tags

    With a shared folder for a team, we're all adding references and trying to keep them organized. We initially used tags and then learned that they were account specific so other team members can't see our tags. However, tags are the best way to organize and search the entries. When added in shared folder, tags should be visible to all.

    12 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  9. Be able to restructure folders more easily

    Currently, folder structure is set once created and cannot be modified without recreating and deleting folders. It would be great to be able to click and drag folders so that if we decided to make one folder into a subfolder, or make a subfolder into a main folder, we could click and drag it in/ out without having to create a new folder structure, move/ reassign all the references over, and then delete the previous folder structure.

    19 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  10. Sort by Date on Table View

    We would like to sort references by data when we display RefWorks on table view.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  11. Include referring URL or permalink

    RefWorks should capture the referring URL or (when coming from an ExL/ProQuest property) the permalink for a record when importing. This would help patrons go back to where they found the item, in case they need more details about it, want to get the item, or want to find other things like it.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  12. En el estilo de cita APA 6th edición

    Apa 6th edition. Problem with capitals

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Writing Tools  ·  Admin →
  13. Stop defaulting back to original settings

    I sometimes import large numbers of references or are working with databases with large numbers of references, so I set the number to display so that I can see all references on one page. RefWorks keeps defaulting back to 50 per page. I have to keep changing it back and have sometimes only edited/moved 50 references before I realized it had defaulted back and that the rest weren't displayed. Please also stop defaulting to sorting by date added or normal view instead of what I had changed it to. I set it a certain way for a reason and it…

    11 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  14. Import PMID from PubMed by Save to RefWorks

    Please improve Save to RefWorks to import PMID from PubMed.

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  15. Add Global edit

    legacy Refworks has global edit function, so I can edit language field at once. Thus, it is good for if my output style has two definition for different languages. However, New RefWorks has bulk edit function as similar as Global edit, but there is no function for editing languages filed.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  16. Improve import of author's names

    The most common problem we see with the formatting of references is that the author's first and last name are treated as one field, so that the in-text citation would read (Ali Smith, 2017) rather than (Smith, 2017). This happens quite a lot, is there a way to improve the export/importing of author's names?

    5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  17. Clear last imported folder when a new import is made

    In RefWorks original, when you import a reference set, the Last Imported folder was reset, so only that import is contained in the folder.

    Now, "Last Imported" isn't last imported, it's ALL references imported in the last 30 days!

    At best, it now requires the additional steps of selecting and clearing references from the so-called last imported folder before you import new references; and if you forget, the old references are left in with the new references, making it harder to work on only the new references.

    If you insist on keeping it this way, then rename the folder "Recently…

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  18. Chicago 17th Author-Date style

    Please make the style for Chicago 17th correct in all respects. I have found errors in the citation of journal articles and a chapter in an edited collection. There may be other errors. Strangely, the errors occur in newly entered references, not in references imported from legacy refworks. Also, any editing of an imported reference cause the citation to become incorrect.

    7 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  19. Is it possible to get the add in file for the reference citation manager to install it manually on systrem which didn't support the store?

    Is it possible to get the add in file for the reference citation manager to install it manually on systems, which didn't support the store?

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Writing Tools  ·  Admin →
  20. Search should default to folder you are working in

    If you are currently in a folder, perhaps the search function should default to searching the folder you are in, with an option to search your entire database of references.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
← Previous 1 3 4 5 8 9
  • Don't see your idea?

Feedback and Knowledge Base