RefWorks

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  1. Attachments stall, never completely finish

    Many users have noticed that when PDF attachments are uploaded, they take a very long time in the processing/uploading phase, and sometimes the progress bar stalls at 50% and never finishes.

    60 votes
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  2. Please negate the need for Refworks to require a new tab and login when I export new references from my Institution's database.

    I would like all my exported references to default to the Refworks database I already have open at the time.
    Each time I export a new reference into Refworks, I am asked to login again which results in multiple Refworks tabs open.

    15 votes
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  3. Save to Refworks button is not functional

    The save to refworks button for chrome is not functional. About 90% of the time when I try to use it and input all the information, the loading bar goes and goes (Uploading 1 of 1.......) and eventually after about a minute it says it was unable to import anything (We're sorry, we were unable to save to RefWorks. We tried, but came up empty.) So frustrating. As said before, this service is great, but quite a few basic functionalities are from from actually functioning properly. These need to be fixed. A quick import button is a huge draw of…

    55 votes
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  4. Provide administrator the ability to make and edit "Role" and "Institution" options.

    Currently, administrator can not make and edit options for "Role" and "Institutions" which is selected when user create their accounts. This makes it inconvenient for administrator to manage their user and usage stats.

    19 votes
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    We are taking a look at this idea, and would appreciate clarifications as to whether you would like to:
    1. Change the selection made by the user to another already available selection
    2. Add selection options (i.e. add new roles)
    Thank you.

  5. Be able to restructure folders more easily

    Currently, folder structure is set once created and cannot be modified without recreating and deleting folders. It would be great to be able to click and drag folders so that if we decided to make one folder into a subfolder, or make a subfolder into a main folder, we could click and drag it in/ out without having to create a new folder structure, move/ reassign all the references over, and then delete the previous folder structure.

    18 votes
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  6. Write-n-cite search "function" improvement

    Am I the only one who thinks the Write-n-cite "insert citation"-window functionality is horrible?
    Please,
    1) add a possibility re-size the window such that you can see more than just two references.
    2) allow proper search function - at minimum a possibility to search by typing two author names but preferably also words from any field in the reference.

    Currently I see only two lines
    and (maybe I'm doing this wrong but anyway) can only search by single author (surname).

    17 votes
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  7. Ability for Admin to remove users

    I would like to have the ability to remove users as an admin capability.

    5 votes
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  8. Chicago 17th Author-Date style

    Please make the style for Chicago 17th correct in all respects. I have found errors in the citation of journal articles and a chapter in an edited collection. There may be other errors. Strangely, the errors occur in newly entered references, not in references imported from legacy refworks. Also, any editing of an imported reference cause the citation to become incorrect.

    6 votes
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  9. tags

    With a shared folder for a team, we're all adding references and trying to keep them organized. We initially used tags and then learned that they were account specific so other team members can't see our tags. However, tags are the best way to organize and search the entries. When added in shared folder, tags should be visible to all.

    6 votes
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  10. Search should default to folder you are working in

    If you are currently in a folder, perhaps the search function should default to searching the folder you are in, with an option to search your entire database of references.

    4 votes
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  11. Warning that a reference is already in Refworks when import it

    I would be great, if Refworks detects duplicates while I import references. RefWorks could ask: "This is already in your RefWorks database. Do you want to import it anyway?"

    38 votes
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  12. I wish I could save preferences like organizing references by author and displaying 100 at a time. It sucks to re-do this every reload

    I wish I could save preferences like organizing references by author and displaying 100 at a time. It sucks to re-do this every time the page re-loads because it's really slow.

    3 votes
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  13. Delete the "Search Databases" option.

    Please give Administrators the power to remove this option from RefWorks. We spend a great deal of time teaching students how to use our library's federated search tool. This option of choosing individual databases while in RefWorks defeats that purpose. If users want to search a particular database, that can easily be done from our library's website.

    47 votes
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  14. Change "Select All" to read "Select All ON THIS PAGE" when moving citations from Last Imported

    When moving citations from Last Imported to a folder, the default option is to "Select all" but that wording is misleading - it only selects the citations shown on the page, which defaults to 50. If you just imported 51 citations, "Select All" doesn't actually select all, it selects only the first 50.

    5 votes
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  15. Ability to de-duplicate shared folders

    It would be extremely useful to be able to de-duplicate shared folders, as students in my organization typically use shared folders to individually search for resources for a group project. The ability to de-duplicate the folder after the research portion of the project is over would be immediately helpful.

    3 votes
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  16. Improve import of author's names

    The most common problem we see with the formatting of references is that the author's first and last name are treated as one field, so that the in-text citation would read (Ali Smith, 2017) rather than (Smith, 2017). This happens quite a lot, is there a way to improve the export/importing of author's names?

    4 votes
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  17. How about making Write'n'Cite work?

    It has stopped working. It sometimes appears to let me log on but no references are recognized.

    2 votes
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    0 comments  ·  Other  ·  Admin →
  18. Ensure RCM (RefWorks Citation Manager) works well in Microsoft Word for Mac

    allowing references to be added easily and quickly

    3 votes
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  19. Error al Referenciar en Vancouver

    Al referenciar con tipo de fuente TESIS, no genera correctamente la referencia. Por ejemplo debería tomar primero apellido del autor y luego inicial, pero hace lo contrario.

    1 vote
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  20. Annoying bug in Write-n-Cite for Word

    I think this has only come up with the last few versions and I just tried that it exists with 4.5.1682.

    When Write-n-Cite is installed and activated in Word but user has not logged in to it (because not actively using it), Word shows up the Write-n-Cite login dialog every time a document is opened via the Word recent files.

    This is a problem because we have deployed Write-n-Cite to all our campus workstations and obviously not everyone uses it.

    I think that this is a bug that needs to be looked into.

    - Jouni Alkio / Aalto University /…

    33 votes
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