Currently, it’s impossible to tell how ‘Digital’ and ‘Other’ inventory may be configured in the Inventory section of a citation. The green indicator shows the inventory exists but not whether it has been used for the citation.

Digital example:
You can’t see whether a digital representation has been selected via the ‘Manage Digital Representations’ option or whether a representation is Active or Inactive. The green indicator stays green even if the representation is Inactive or if it hasn’t been selected via Manage Digital Representations.

Other example:
You can’t see whether the Link Resolver has been disabled via Edit > Citation Parameters > Disable Resolving. The green indicator stays green even when you disable resolving.

As a result, when a citation isn’t behaving as expected in Leganto it’s time consuming to identify the cause. If there were enhanced indicators within the Inventory section, you would be able to tell at a glance what the problem may be (e.g. the representation has been set to Inactive, it hasn’t been selected via ‘Manage Digital Representations’ or link resolving has been disabled).

We’d like more flexibility in Request TOU Pickup Locations policy.

We have more than 20 libraries and most of them are located within walking distance. Therefore, we want our patrons to go directly to those libraries instead of placing pickup requests and limit the patrons who can place such requests. Otherwise, the number of requests will become too large to handle and logistics and management cost will become enormous. Moreover, it’s not time efficient. If users go directly, they can borrow immediately, but it may take 1-2 days to deliver since there is no direct route between some libraries.

Currently, we cannot achieve the above requirement in Alma. If more options are added to the Pickup Locations policy, libraries in the similar situation will also benefit.

For example, it would be more flexible if there are “In List (where we can select one or more libraries in our Institution)”, “In other Campus”, or “In other Libraries” options in the Request TOU Pickup Locations policy.

Another idea is to allow staff to override pickup locations and deliver-to relationship policies so that they can place any pickup request on behalf of patrons when appropriate. It will also be beneficial for those who need special assistance.

I found this idea buried in a comments section and felt it deserved its own idea since my team keeps encountering the same problem.

https://ideas.exlibrisgroup.com/forums/308173-alma/suggestions/11117682-payment-option-on-user-fines-fees-tab

Iain Gray said: "After finding a user it would be useful if when clicking on Manage Fulfillment Activities you were presented with the same screen as though you had used the Manage Patron Services screen. Instead you do not see the option to pay Fines and Fees from here and have to re-enter users details again."

I'll add that it would be great if Manage Patron Services and Manage Fulfillment Activities were the same page and named the same thing. The staff user experience is tedious:

1) Patron comes to desk with scant details about their account,
2) Staff runs a user search in the persistent search,
3) Staff reads out list of checked out items and fines owed,
4) Patron wants to pay fines, and then
5) Staff run a new search in Manage Fulfillment Activities from the “Fulfillment” dropdown.

Re-entering the user details over and over again into different search fields has become a hassle for desk staff, especially here in an academic library at the end of a semester when everyone's trying to settle their debts with us in the same week.

The Print Slip Report function is currently available from the "Pick Up Requested Resources" and "Resource Sharing Lending Requests Task List" screens. But when a hold is placed on an item that is checked out, the returning item is automatically placed on hold and the request bypasses the "Pick Up Requested Resources" screen and shows up on the "Resource Request Monitoring" screen as "On Hold Shelf". But the Print Slip Report is not available here. It does need to be available here, as well.

"Print Slip Report" is a different action than "Print Slip." The Print Slip Report is a function that was developed for the Orbis Cascade Alliance based on our need to be able print enhanced hold slips from Alliance-hosted server. The Print Slip Report sends an XML-formatted email with metadata for requests to our server, where the XML is parsed and used to generate PDFs for printing via a web browser interface. This function is crucial to the workflow of our 38 institutions for both local and resource sharing requests. Exporting to Excel won't work, since the Print Slip Report is used to email an XML format to our server. As I indicated above, use of the Print Slip Report is a key step in our workflows at all institutions. Not being able to use the Print Slip Report for requests that bypass the "Pick Up Requested Resources" screen disrupts that workflow.

As we understand it, there are only two ways for a linked account's expiration date to be refreshed/synchronized with the user's primary account in their home IZ:

1. Requesting an item from the IZ with that linked account

2. Staff at the lending institution go to Manage Patron Services, Find user in other institution, enter the user's identifier, and then find user

We think that the Alma experience would be improved by triggering this refresh process by a renewal attempt, by having an ability to run and schedule a job that refreshes these expiration dates on a regular basis, or by some other means.

Thanks!

As Library staff I want to be able to link to an associated Course code without the multiple clicking that is currently required.

What is required:
We are requesting that the result of an All titles search immediately displays with a “Courses” hyperlink for each title that would result in the courses list displaying on the next page.
The Courses hyperlink would preferably display where the Orders and Requests hyperlinks currently display on the citation list page.

Reasons:
This would have the benefits of
• Immediate identification of an associated course
• Providing a 1 link click (rather than multiple clicking)

Current scenario:
1. Alma > All Titles > Keyword search
2. For any title, click ‘Other details’
3. Click the Courses link
4. Go to More Actions > Reading List to see the citation in the reading list

Please see the suggested screen mock-up in the attached file.

We wish to apply the reloan limit to avoid 24h items same user reloan, but actually the rule block loans on same title and same material type, wich has this side effect: a user return a item with loan policy 1 month (with no reloan limit rule applied) and he cannot reloan because the item is requested by another user, so he wants to loan the other item with a loan policy of 24h (with reloan limit rule applied) available but the loan is blocked anyway: we don't want this, so it is possibile to refine the same title/same material check adding a same policy/location and same library filter?

Patrons receive many letters from us (summaries of their loans, fines, check out, check in, etc.) When someone wants me to do something about their account, they just write me back saying "fix this". So, I need to look up their account. But unfortunately, it can be difficult to figure out who the patron is. Either there are multiple people with the name listed or someone has their name changed in a way that isn't reflected in the letter.
If you could add their primary identifier within all their letters, that would save me a couple of steps. And it would also be helpful to add the item barcodes to all items listed so they are easier to track down once an item is off a person's account.