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193 results found

  1. Request for Populating "Item Location" in Network Activity Loan List

    I am writing regarding the blank column in the Network Activity section.

    For institutions within a fulfillment network, loans belonging to another institution are visible in the Network Activity section. However, in the Loans list, the "Item Location" column is blank.

    If the “Item Location” column were also populated with the correct values, it would be much easier to manage differences in return policies that are dependent on the item's location.

    In addition, patrons sometimes claim to have already returned the item.
    If the "Item Location" column is displayed correctly, it will be able to ask the owning library to…

    12 votes
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  2. Request for Populating "Item Location" in Network Activity Loan List

    I am writing regarding the blank column in the Network Activity section.

    For institutions within a fulfillment network, loans belonging to another institution are visible in the Network Activity section. However, in the Loans list, the "Item Location" column is blank.

    If the “Item Location” column were also populated with the correct values, it would be much easier to manage differences in return policies that are dependent on the item's location.

    0 votes
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  3. Separate_patron_notifications_by_library (extend to all Patron facing letters!!)

    The following letter/emails are supported by the Separatepatronnotificationsbylibrary feature :

    https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/010Alma_Online_Help_(English)/030Fulfillment/015Fulfillment_Library_Independence#Patron_Notifications

    However, two important patron facing emails are missing here!

    • the patron welcome letter!! -> This is the FIRST letter you send to a patron. In times of spam and phising preferably coming from a (the same) sensible library from address as the other letters.
    • reset pw letter!! -> Same here - please make sure this has the same from address. You need to be able to trust this email!
    3 votes
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  4. Create an embeddable calendar of library open hours

    I want to be able to create a calendar of library open hours which can embed on external websites.

    1 vote
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  5. Enhanced customization for patron cards (contact information pop-up)

    We suggest the option to customize fields in the patrons’ visitor cards to enrich the Contact Information Pop-Up with institutional relevant data from the patron’s account, for example the language of the patron. At this moment, the available fields cannot be edited nor can new ones be added.

    11 votes
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  6. create a new item status for items "lost on shelves"

    Currently items can be marked as Missing (if not found in the Library), or Lost (if long overdue on user's account). Missing books are regularly checked on, but some of them cannot be tracked within a reasonable time for users, and the search becomes more of an in-house task than fulfilment of an immediate customer need.
    However, it is not possible to distinguish between items marked missing relatively recently and still actively searched for (e.g. because we could not find them immediately when requested by users), and those which were not found after several checks, for a long time, even…

    4 votes
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  7. Visibility of Patron Blocks in Alma

    Not all patron blocks are visible under the "Blocks" tab in Alma, depending on the type of block and how it is generated. For example, the maximum cash limit block does not appear in the tab but can be seen as a pop-up notification when using the Manage Patron Services screen.

    It would be extremely helpful if all blocks were displayed in the "Blocks" - tab, making it easier for staff to get a complete overview of a patron’s status and blocks.

    16 votes
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  8. A temporary location that’s ended by item return/scan in

    For exhibitions in the library it would be great to be able to add an item to a temporary location and have the item restored to its permanent location upon return or scan in.

    Using a temporary location would make it possible to keep better track of where the item is currently at. Primo would show that an item is used in a display/exhibition and staff could perform better service to patrons and ease the pick-from shelf task.

    But there shouldn’t be a need for process restore it to the permanent location. A loaned item taken from a display typically…

    2 votes
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  9. Add blocks view to new UI Manage Patron Services view

    It would be really useful if, in addition to the user card, system and user notes views, we could also see user blocks. Although our staff see a pop-up when they first open the patron record, once it's acknowledged and the patron view page opens there is nothing else to indicate there is an outstanding user block.

    We add a manual user block when an item is made lost, and staff sometimes forget to remove this when returning the item, especially if that person does not then borrow something else but if we had this view it would be more…

    3 votes
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  10. Add an already existing reading list from a course

    When adding a reading list to a course, it would be nice if you could search already existing reading lists from the course. Right now, when you go to add a reading list, if a list already exists you get an error. But instead of being able to attach it there, you have to do a separate reading list search, identify the correct reading list, and add the course to the reading list. It feels like an unnecessarily backward process.

    3 votes
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  11. Reinstate hold on items expired from the hold shelf

    Ability to reinstate the hold on a resource sharing item loaned through Tipasa. If a patron doesn't pick up the item after the set amount of days for pickup, the hold expires. If the patron comes to pick up the item after the hold has expired, there is no way to reinstate the hold so that the patron can check out the item. The Tipasa record is still active and Alma record still exists.

    1 vote
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  12. Add block information box on patron’s account landing page

    Currently, when accessing a patron’s account through the “Manage Patron Services” tab, the patron’s account landing page does not show the block information (a pop-up does show up but with incomplete information, as recorded in a SF case). In order to access block information, one has to click on the patron’s name, and then navigate to the block tab.
    The suggested idea would be that a box containing block information be added in the left-hand column of the patron’s account information, under the box containing loans, returns, requests and fines and fees information. Block types could be described with the…

    28 votes
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  13. Batch modification of fulfillment unit service information

    We need to update some or all of our location fulfillment Unit of all of our library.
    Unfortunately, the Update Location API does not support bulk updates for multiple locations in a single request. Each API call is limited to a single location code.
    We'd like to be able to make batch changes to our libraries' reader service units.

    1 vote
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  14. Modify locations by batch

    We need to update some or all of our location fulfillment Unit of all of our library.
    Unfortunately, the Update Location API does not support bulk updates for multiple locations in a single request. Each API call is limited to a single location code.
    We'd like to be able to make batch changes to our libraries' reader service units.

    4 votes
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  15. Ability to remark letter example

    In letter administration, currently when you switch to use a different letter example, the information you've got is the same letter name and the only difference is the date it is saved. for example FulUserBorrowingActivityLetter - 02/12/2024 04:08:56 GMT. It does not mean a lot when you are trying to switch to a difference example, one would rather it be remark as something more useful or special about that example, such as specific - usergroup, loan type, from library, etc.

    4 votes
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  16. Add link to requester's account when item returned

    When an item is returned with a request on it, a pop up shows with information about the requester. Our staff would find it useful if this was a link to the user account. They often need to check information on the account, particularly for our library laptops, so this would save them rekeying the information.

    5 votes
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  17. Show letter category in Letters Config

    In the documentation on Letters, the table includes a column for Category, which shows whether a letter is for Acquisition, Fulfillment, Digital, etc. (https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/010Alma_Online_Help_(English)/050Administration/050Configuring_General_Alma_Functions/070Configuring_Alma_Letters)

    However, when you are actually in Letters Configuration, the table does NOT include Category, so there is no simple way to filter to see JUST the Acquisitions letters, or JUST the Fulfillment letters. It's also not a column that can be added to the view by clicking the gear icon.

    It would be SUPER helpful to add the Category to the Letters Configuration table.

    5 votes
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  18. 'Notes' field in User Group configuration - note field for each user group in the user group table

    I know there is a tab for notes in user group configuration (Fulfilment>Patron Configurations>User Groups) but it would be more useful if there was a way of adding a note to each user group in the table, so it would appear as a column in the table next to Description. Then we could add what that user group includes, or how they are defined.
    Thanks very much,
    Ruth

    10 votes
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  19. Personnalize "Users - Remove Blocks"

    "Users - Remove Blocks" job removes expired blocks from user records. We want to customize the processing to automatically remove expired blocks and short blocks (1or 2 days) to avoid unequal treatment between users.

    9 votes
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  20. Using License Terms and Display Logic Rules to hide certain collections

    Electronic Resources are not always available to all patrons at a subscribing institution, either due to region locking or prohibitive pricing for extending access to students at partner institutions/certain user groups. Currently in Alma/Primo VE there is no satisfactory way to stop these resources surfacing where a signed in user does not have access such as when Alumni or Walk In.

    The restricted user groups feature is overkill in this regard. We don't want to limit a user groups access to CDI or EBSCO content entirely, just select collections/databases based on the licence restrictions pertaining to their user group.

    What…

    29 votes
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