Alma

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  1. Ex Libris should provide the option to place a call and/or online chat with their support team

    We are disappointed with the technical support service provided by Ex Libris. We strongly believe that Ex Libris should provide customers with more effective, prompt and interactive service.

    There should be an option to call or chat online in real time with a support person who has a sound understanding of the product in question. This would be in line with all system vendors we have previously dealt with.

    We appreciate that there will be some issues that are designated as bugs or enhancements and will require more in depth investigation. However, a direct call/chat option with a properly trained…

    679 votes
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    18 comments  ·  Other  ·  Admin →
  2. Fines in Grace Period should let users decide to calculate or not.

    According to the policy that our institution laid down, Fines in Grace Period shouldn't be calculated.

    If overdue fines count $5 a day and grace period value is 3, then patron returned an item in 4th day after due date, the patron should pay only $5.

    But in Alma, we cannot set grace period that won't calculate fines. Hope to add this function to let users decide grace period fines calculate or not and make alma more flexible.

    401 votes
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    12 comments  ·  Other  ·  Admin →
  3. Include the item barcode as part of the data published from Alma to Primo in the AVA field to improve item search in Primo

    Request for Alma item barcode be included in the data that is published to Primo as part of the Alma publishing functionality to enable barcode searchability in the Primo keyword search. We have discovered that items migrated from our previous ILS do contain the item barcode(s) in the MARC 945 $$i and is written to the search:general field of the PNX. As such, those items are keyword searchable via their barcode in Primo. However, for items created in Alma, the item barcode is not written to the bib record and is therefore not searchable in Primo. Adding the item barcode…

    267 votes
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    2 comments  ·  Other  ·  Admin →
  4. Add parameters to control anonymization of requests, resource sharing and fines

    We'd want to be able to control the anonymisation of requests, resource sharing requests and fines and fees in a similar way to loans. In particular we'd like to be able to set a parameter for days since user expiry and since the request or fine was complete.

    This would allow us to create a clear policy for anonymising and purging data in Alma so that all data was treated in the same way i.e. could say that all data was anonymised or purged X number of years after user left. It would also allow us to be confident that…

    226 votes
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    4 comments  ·  Other  ·  Admin →
  5. Alma emails: provide matching plain-text alternative to reduce spamminess

    Currently Alma emails only include an HTML-formatted variant. Anti-spam software will typically penalise messages that do not contain a plain-text variant, increasing the odds that the message will be marked as spam. Providing a plain-text variant would also benefit users of plain-text only email readers. The plain-text variant should resemble the unformatted content of the HTML-formatted variant. If they differ this might suggest that the sender is perhaps sending an innocuous text in the plain text part just to get through spam filters, and again, would be penalised for this.

    179 votes
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    under review  ·  3 comments  ·  Other  ·  Admin →
  6. Persistent search box to display recent searches for all search types eg. PO line

    Currently the persistent search box only allows re-running a recent repository search in the recent history drop down. It doesn't remember recent searches for other types eg. Order line, Users, Vendors etc. It would be very useful to remember these searches as many people work in different areas that don't use repository searches that often, but perform other searches.

    178 votes
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    4 comments  ·  Other  ·  Admin →
  7. Configuring different sender e-mail addresses (SMPT-envelope-from) for one letter-type

    For now the SMTP-envelope-from definition for Alma Letters can be set only once per letter-type. This isn’t suitable. E.g., our libraries need more than one sender email address for different acquisition departments. Vendors should be able to reply directly to the departments E-Mail-address. Using one no-reply-address (as SMTP-envelope-from value) in combination with a “reply-to”-addresses written in the Mail Footer cannot be a permanent solution.

    Actual situation in Alma:
    When an E-Mail is send in the context of a job Alma takes the SMTP-envelope-from value from the „addressFrom”-definition in the concerning letter-configuration (general configuration -> letter emails).
    When an E-Mail is…

    169 votes
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    4 comments  ·  Other  ·  Admin →
  8. Export slips to PDF

    Currently, Alma only allows exporting slips to Excel or "printing" to an email address. Please *please* add an option to export to PDF, using similar output that gets sent to a printer. Seems like it would be easy to add, and would be immensely useful.

    Jeremy Kurtz
    Arizona State University

    169 votes
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    5 comments  ·  Other  ·  Admin →
  9. Job for copying the configuration from the production environment into the Standard Sandbox

    Making testing and training in an Alma Standard Sandbox based on Ex Libris provided configuration is very difficult since this configuration may be very different from the one in the customer's production environment.

    Currently Ex Libris is offering two types of Sandboxes for Alma:
    (1) "Standard" - by default included in Alma subscription pricing. This sandbox contains Ex Libris provided data and configuration
    (2) "Premium" – for addition subscription fee – this sandbox includes a full copy of the customer's data and configuration

    Refresh of the Alma sandbox environment is possible up to once a quarter, upon request. In the…

    151 votes
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    3 comments  ·  Other  ·  Admin →
  10. Invalid email address list or failed to be sent notifications

    We would like Alma to indicate somewhere (in a report, in the user account or else) if an email was not delivered to a patron or a vendor due to an invalid address. This would help to locate them faster and correct this data.
    Otherwise, we would like to have a list by Alma institution of users / vendor accounts with invalid email addresses.

    Thank you!

    112 votes
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    1 comment  ·  Other  ·  Admin →
  11. Local work order types

    Our workflows are organized with local work order types. Now we need the full functionality: searching, updating, control the publishing process and statistical analysis via Analytics analogous Alma process types.

    77 votes
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    0 comments  ·  Other  ·  Admin →
  12. Notify when a title (esp. electronic portfolio) chosen in a Leganto reading list is deleted in Alma

    Especially when dealing with electronic titles, for example when importing them, Alma may delete some portfolios.
    However, researchers may have previously selected these portfolios for their Leganto reading list. But nobody would notice that, until the students find a broken link in Leganto.

    To avoid that right now we perform a manual check, relying on an Analysis looking for Electronic Titles selected for reading lists before running the import, and comparing that with the list of deleted portfolio we have when the import is finished. It's however time consuming.

    It would be much better to get a notification when the…

    74 votes
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    3 comments  ·  Other  ·  Admin →
  13. Timeout should be configurable

    Timeout should be configurable to allow for longer timeout than 60 min. This would be helpful for staff who work for example in areas like information services where you need to use Alma several times during the day but not continuously

    70 votes
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    5 comments  ·  Other  ·  Admin →
  14. Cursor auto-return to search box.

    Each Alma search involves re-clicking the search box to restart the search process. Time consumer when searching lists of items. Many websites have a feature in which the cursor auto-returns to the search box. Please add this feature.

    65 votes
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    5 comments  ·  Other  ·  Admin →
  15. Ability to customize Discovery display labels for work orders down to the status level

    For Discovery display labels (labels in Primo), all work order types (fulfillment, bindery, and acquisitions) are controlled through the following two customizations:

    1) c.uresolver.getit2.item_list.status.WORK_ORDER_DEPARTMENT.
    with_expected_date In process of {0} until {1} (where 0=Work Order Type, and 1=Work Order Days to Process)

    2) c.uresolver.getit2.item_list.status.WORK_ORDER_DEPARTMENT.
    with_no_expected_date In process of {0} (where 0=Work Order Type)

    So, currently, we cannot customize down the the statuses setup (local to us) under the work order departments, but this would be helpful to do. For instance, we have fulfillment work orders with a status of Trace Requested, for items that are lost and being searched for, but…

    52 votes
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    0 comments  ·  Other  ·  Admin →
  16. "A" and "The" are not alphabetical

    When listing items, titles that begin with 'a' or 'the' (the indefinite and definite articles) should *not* be alphabetized under 'A' and 'T', respectively. They should be alphabetized based on the beginning letter of the first non-article in the title. This is *standard practice* and it is ridiculous to do otherwise.

    51 votes
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    2 comments  ·  Other  ·  Admin →
  17. Network Zone suppress dedup/frbr should have a library/location tree

    The Network Zone should have the ability to suppres dedup/frbr at the library>location which exists when suppressing dedup/frbr for IZ only bib records from displaying in Primo VE.

    IZ only bib records suppress dedup/frbr allows a library to suppress on the permanent physical location in a library. New records added to the location automatically suppress dedup/frbr in Primo VE once this has been configured.

    For NZ linked records using the Network Zone, suppressing dedup/frbr for an library/location in the network means multiple steps and constant updating are required from an institution and Network Zone. A local extension needs to be…

    49 votes
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    0 comments  ·  Other  ·  Admin →
  18. Add the "Public note" of the item to the PNX record

    The content of the item field "Public note" will not be published to Primo. We want to index the public note in Primo but the field is not transferred to the PNX record.

    46 votes
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    1 comment  ·  Other  ·  Admin →
  19. Display logic rules should work on Primo users NOT logged in

    Display logic rules currently only work if a user logs in Primo. Also, the rules only work to hide a service (not show a service). Also, Primo New UI does not allow forcing users to log in.

    So, we have a scenario where we want CCC Get It Now articles to display only for our Faculty user group. However, the article links are displaying to everyone (guest) - until the user logs in and then the links are hidden for everyone except our faculty. Because everyone starts out in Primo as guest, this defeats the purpose of the rule.

    Another…

    46 votes
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    2 comments  ·  Other  ·  Admin →
  20. Description Templates -- Create reference table for months and seasons

    Hi,

    I'm wondering if it would be possible to create some sort of reference table for the months and seasons. This would be for use in the description templates. Then we could use MM, MON, and MONTH (for example), to indicate whether the two digit code in the particular Chron field should be displayed numerically, as the standard abbreviation, or spelled out.

    Having such a table would mean that for each type of pattern a single template could take the place of the 12 or 16 we have to create now.

    This would be much more efficient right off the…

    45 votes
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    5 comments  ·  Other  ·  Admin →
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