Alma

Your feedback matters to us. Help us improve Alma by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines. Thank you.

How can we improve Alma?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Ex Libris should provide the option to place a call and/or online chat with their support team

    We are disappointed with the technical support service provided by Ex Libris. We strongly believe that Ex Libris should provide customers with more effective, prompt and interactive service.

    There should be an option to call or chat online in real time with a support person who has a sound understanding of the product in question. This would be in line with all system vendors we have previously dealt with.

    We appreciate that there will be some issues that are designated as bugs or enhancements and will require more in depth investigation. However, a direct call/chat option with a properly trained…

    347 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      12 comments  ·  Other  ·  Admin →
    • Provide the ability to select more than one file to delete when looking at uploaded sushi files.

      Right now you can only delete invalid sushi uploads one at a time, please let us select multiple and then delete.

      249 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        11 comments  ·  Other  ·  Admin →
      • Physical item count on home page

        Please add a widget option to the home page that displays a simple current count of physical items. I should not have to create an analysis to get this basic information.

        7 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  Other  ·  Admin →
        • Strip incompatible characters from patron feed before processing

          Our IT department occasionally produces a patron load XML that contains small amounts of non-ascii characters. Currently a single character in a Brazilian mailing address, for example, stops the entire load. I think the behavior should be that any unrecognized character needs to be stripped out by Exlibris so the rest of the SYNCHRONIZE job can proceed, and the locations of the stripped out characters should end up in a warning.

          3 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Other  ·  Admin →
          • Add First Name/Last Name fields to Staff Login Report

            Please add more fields to the Staff Login Report to help identify the staff in the list. At the moment it only reports out Primary ID which is just a staff number at my institution.

            To be able to use the report more easily and effectively we need First Name and Last Name fields in the report.

            Other fields could potentially be useful to some institutions such as User Group and Job Description.

            3 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Other  ·  Admin →
            • Configuring different sender e-mail addresses (SMPT-envelope-from) for one letter-type

              For now the SMTP-envelope-from definition for Alma Letters can be set only once per letter-type. This isn’t suitable. E.g., our libraries need more than one sender email address for different acquisition departments. Vendors should be able to reply directly to the departments E-Mail-address. Using one no-reply-address (as SMTP-envelope-from value) in combination with a “reply-to”-addresses written in the Mail Footer cannot be a permanent solution.

              Actual situation in Alma:
              When an E-Mail is send in the context of a job Alma takes the SMTP-envelope-from value from the „addressFrom”-definition in the concerning letter-configuration (general configuration -> letter emails).
              When an E-Mail is…

              134 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                1 comment  ·  Other  ·  Admin →
              • Ideas Exchange export option

                It would be nice if we could export all the ideas from Ideas Exchange into Excel or by csv file so they can be reviewed more easy than page by page to see if an idea is already there (albeit worded differently) before voting. Since we can export our personal data from settings there is obviously some export functionality on Ideas exchange- can we have a bit more?

                7 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Other  ·  Admin →
                • Add parameters to control anonymization of requests, resource sharing and fines

                  We'd want to be able to control the anonymisation of requests, resource sharing requests and fines and fees in a similar way to loans. In particular we'd like to be able to set a parameter for days since user expiry and since the request or fine was complete.

                  This would allow us to create a clear policy for anonymising and purging data in Alma so that all data was treated in the same way i.e. could say that all data was anonymised or purged X number of years after user left. It would also allow us to be confident that…

                  115 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    3 comments  ·  Other  ·  Admin →
                  • Remain on the same page when Current Location is changed

                    At the moment, when 'Current Location' is changed, this action results in the user being taken to the home page afterwards. This is inconvenient, especially when working in a patron record, as it means several steps to get back to the screen where you were before. It would be much better if the interface remained on the same screen after a location change.

                    3 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Other  ·  Admin →
                    • 4 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  Other  ·  Admin →
                      • Ajout de l'adresse de la Bibliothèque propriétaire de la demande annulée

                        Concernant la lettre d'Annulation d'une demande "FulCancelRequestLetter", au lieu d'avoir l'adresse de l'Institution, nous aimerions voir apparaître les coordonnées de la bibliothèque dont dépend le document demandé.
                        Cela permet à l'usager d'avoir la possibilité de contacter la bibliothèque en cas d'annulation de demande de celle-ci.
                        Bien cordialement

                        1 vote
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  Other  ·  Admin →
                        • Allow for greater variety in the scheduling of export invoices.

                          Currently, there are only a handful of pre-defined choices for scheduling the invoice export. None of them fit the time our accounting department set aside to work with our invoices specifically. Please allow greater flexibility when selecting a time to export/import invoices, ex> 1500 hrs on Wednesdays.

                          This request comes as a result of Salesforce case #00574513.

                          6 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            1 comment  ·  Other  ·  Admin →
                          • PO Line import report: create itemized set

                            After loading bibs and orders, the report allow me to create an Itemized set of what I just loaded. I would like to use this to review POL, but under Report-PO Lines, it only creates an itemized set of Titles.

                            In other words: Import profiles--[...on a profile]--History--[...on a job]--Report. Scroll down to PO Lines--[...on total PO Lines Imported. *needs an option to create an Itemized POL set.

                            1 vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              1 comment  ·  Other  ·  Admin →
                            • display logic location ip

                              Currently, we cannot configure the order of locations in Primo Search Results, because the only option is to order locations by IP. Our three libraries share an IP range so this doesn't work for us. Please provide a way to order location in Primo search results beyond the IP ranges.

                              3 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Other  ·  Admin →
                              • Enable different time formats for Alma interface and letters

                                Currently, it's only possible to set one time format within Alma (Configuration Menu > General > General Configuration > Other Settings > system_time_format), which is used universally in the Alma interface (e.g. in patron records, in monitor jobs). A time format that's appropriate for use in the Alma interface isn't necessarily right for letters that are sent out to users. For example, we would like to set the time format for the Alma interface to 24 hour clock including seconds (H:mm:ss). For letters though, we would prefer to stick to 24 hour clock without seconds (H:mm) because it's easier to…

                                3 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Other  ·  Admin →
                                • Automatically add text (course codes) to notes field in Alma as part of rollover

                                  It would be good to have the option to automatically add text - specifically course codes - to the notes field (Fulfilment -> Courses ->[SELECT COURSE] -> Manage Course Information) in Alma as part of the rollover process. By having the option to automatically add the course code to the notes field as part of the rollover, it would provide the institution with the ability to track back any useful history.

                                  3 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Other  ·  Admin →
                                  • Add Description to Standard Openings Hours in Calendar Management

                                    During implementation standard opening hours were entered with the days of the week in the description column. When users edit or add standard opening hours, the description column is not available. It would help if we could enter the day in the description column.

                                    2 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  Other  ·  Admin →
                                    • copy opening hours between libraries

                                      Since many libraries within an institution have the same exceptions to regular operating hours due to holidays and institution changes, please set up a way to copy the hours AND EXCEPTIONS from one library to another.

                                      There are over 50 entries in the calendar management of opening hours to account for our annual changing hours with breaks, holidays, finals, intersessions, and semesters. Currently I must enter these 50+ entries for each library. Having a way to copy from one library to another would save hours of work.

                                      7 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  Other  ·  Admin →
                                      • Bulk adding of instructors to Leganto Reading Lists via Alma back-office

                                        Library staff currently have to input Reading List owners on a one-by-one basis.

                                        It would be good if Library staff could add Reading List owners to Leganto reading lists in bulk.

                                        1 vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Other  ·  Admin →
                                        • Allow tooltips when hovering over facets in searches

                                          After one has done a search in Alma, the facets along the left side of the window that appear as options for further filtering sometimes have names that are too long to fit into the width of the facet section. This results in an ellipse indicating there is more to the title of the facet, but there is no way to see what the rest of the facet title is. This is a bit cumbersome if the beginning of multiple facet titles are the same. If you hover over the ellipse, it does nothing. If you click on the ellipse,…

                                          1 vote
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Other  ·  Admin →
                                          ← Previous 1 3 4 5 6
                                          • Don't see your idea?

                                          Feedback and Knowledge Base