Alma

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  1. Ex Libris should provide the option to place a call and/or online chat with their support team

    We are disappointed with the technical support service provided by Ex Libris. We strongly believe that Ex Libris should provide customers with more effective, prompt and interactive service.

    There should be an option to call or chat online in real time with a support person who has a sound understanding of the product in question. This would be in line with all system vendors we have previously dealt with.

    We appreciate that there will be some issues that are designated as bugs or enhancements and will require more in depth investigation. However, a direct call/chat option with a properly trained…

    552 votes
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    16 comments  ·  Other  ·  Admin →
  2. Fines in Grace Period should let users decide to calculate or not.

    According to the policy that our institution laid down, Fines in Grace Period shouldn't be calculated.

    If overdue fines count $5 a day and grace period value is 3, then patron returned an item in 4th day after due date, the patron should pay only $5.

    But in Alma, we cannot set grace period that won't calculate fines. Hope to add this function to let users decide grace period fines calculate or not and make alma more flexible.

    313 votes
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    10 comments  ·  Other  ·  Admin →
  3. Notify when a title (esp. electronic portfolio) chosen in a Leganto reading list is deleted in Alma

    Especially when dealing with electronic titles, for example when importing them, Alma may delete some portfolios.
    However, researchers may have previously selected these portfolios for their Leganto reading list. But nobody would notice that, until the students find a broken link in Leganto.

    To avoid that right now we perform a manual check, relying on an Analysis looking for Electronic Titles selected for reading lists before running the import, and comparing that with the list of deleted portfolio we have when the import is finished. It's however time consuming.

    It would be much better to get a notification when the…

    74 votes
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    3 comments  ·  Other  ·  Admin →
  4. Show orders and requests in repository search regardless of role

    Every staff member should be able to see if there are orders or requests for a title regardless of their roles.
    It's important e.g. for staff at info/circulations desks to see why a title without items is found - as well as for receiving operators to see if there are any patron physical item requests...

    Still, of course, one should only be able to edit orders or requests with the respective privilege.

    13 votes
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    2 comments  ·  Other  ·  Admin →
  5. Link to Sandbox using alternate login methods

    The "Premium Sandbox" link in the (?) menu links to the Alma auth method login screen. However our library uses SAML login almost exclusively which is at a different URL, so this link is worse than useless as it confuses staff.

    To solve this we'd like either:

    1) let libraries configure this link (eg using a code table)

    or

    2) have the link go to an intermediary page that lists all the auth options available to the library.

    14 votes
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    0 comments  ·  Other  ·  Admin →
  6. Add option to not attach a logo to Letters (to reduce e-mail spamminess)

    If we hide the logo by removing it from head.xsl, it's still attached to e-mails and contribute to increasing the spam score (which is already quite high due to several other issues like html-only content)

    If an email logo is not uploaded, the header logo is used as the email logo. Can this please be changed? If an email logo is not uploaded, it might mean that we don't want an e-mail logo.

    Alternative, to keep backwards compatibility, a new option "Don't attach logo to e-mails" could be introduced.

    14 votes
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    1 comment  ·  Other  ·  Admin →
  7. Add parameters to control anonymization of requests, resource sharing and fines

    We'd want to be able to control the anonymisation of requests, resource sharing requests and fines and fees in a similar way to loans. In particular we'd like to be able to set a parameter for days since user expiry and since the request or fine was complete.

    This would allow us to create a clear policy for anonymising and purging data in Alma so that all data was treated in the same way i.e. could say that all data was anonymised or purged X number of years after user left. It would also allow us to be confident that…

    213 votes
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    4 comments  ·  Other  ·  Admin →
  8. Allow for "open in a new tab"

    We should be able to have more than one page in Alma open in different tabs. Now, when I click "open in a new tab" the page that opens is the Alma homepage. This makes many of my workflows difficult.

    11 votes
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    0 comments  ·  Other  ·  Admin →
  9. Please reduce overall number of clicks

    One huge disadvantage of Alma is its very click intensive ui. It is very hard to point out all sections where I'd like to see 'straighter' user guidance. I think, it is a general problem in working with Alma.

    Please, please, please add more keyboard shortcuts and think about how you can reduce clicking in Alma.

    2 votes
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    0 comments  ·  Other  ·  Admin →
  10. Custom hot keys for Quick Links items

    Have hot keys / keyboard short cuts for the Quick Links items. For example Alt + 1,2,3, etc. depending on the order of the items on the top bar. That way you can add quick links to the functions you use the most, and then have keyboard short cut to that function.

    7 votes
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    2 comments  ·  Other  ·  Admin →
  11. Dark Mode/Theme

    Like the title suggest, A dark mode/theme for Alma.
    Having the white background can be very sore on the eyes, and many prefer the reverse ( black background / white font ).

    4 votes
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    0 comments  ·  Other  ·  Admin →
  12. Default tab for Alma search

    Alma search defaults to the community tab. Could it be changed to fit your needs or default to Institution tab?

    3 votes
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    1 comment  ·  Other  ·  Admin →
  13. Add translation for Campus

    We’d like to add translation for campus names.

    Currently, we cannot set the translation for campus names as there is no “Translate information icon” in Alma Configuration > General > Libraries > Define Campuses menu.

    Not-translated campus names appear not only in Alma but also in Primo VE. In the pickup locations list in the Primo VE Get It Request Form, campus names are displayed in English even if you choose interface language other than English.

    For multilingual Primo VE sites, it is a must to translate all the patron-facing labels.

    3 votes
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    0 comments  ·  Other  ·  Admin →
  14. interface

    When I split the screen, it would be nice if the background color of the record I'm working on was brighter than the opposite one.
    What do you think?

    1 vote
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    0 comments  ·  Other  ·  Admin →
  15. Column size

    Make it so that column width is dictated by content in the columns, with text wrapping where needed. though maybe with a character restriction on the title field.

    I'm consistently losing columns i need because they shrink in size when i try to expand nearby columns.

    *since i can tell alma which columns are helpful, it would make sense that all the columns that are helpful will be visible.

    **noted as other, as its applicable everywhere.

    3 votes
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    0 comments  ·  Other  ·  Admin →
  16. For general electronic services links at the item level, allow the item id to be used in the URL

    When a General Electronic Service is added as an item-level service, the URL template may be configured to make use of the a bunch of Holdings and item-level information, for exampe, the barcode. But the item id is not included as a possibility. Please add this as an option.

    6 votes
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    0 comments  ·  Other  ·  Admin →
  17. Enable Alma to communicate IP changes to vendors

    When the university adds or removes an IP range, the library has to contact many e-resource vendors, often one by on,e to ensure that access via IP remains accurate. Add a functionality in Alma to allow libraries to contact all vendors at once with updated IP information, so we don't have to use a separate service like RedLink or IP Registry.

    2 votes
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    0 comments  ·  Other  ·  Admin →
  18. Allow customisation of locations assigning different colours

    As working across different teams it is necessary to switch constantly from one location to another with the possibility to forget to select the appropriate one. Allowing the customisation of the locations assigning a different colour to the layout of each would help avoid this oversight. Moreover it would make feel users in control of locations with no need to constantly check if they are working in the correct environment.

    1 vote
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    0 comments  ·  Other  ·  Admin →
  19. Migration Configuration Menus

    During the migration process, it is sometimes difficult to know what to ask about when looking for help from our migration specialists. Furthermore, following documentation can sometimes be confusing when it leads you to a menu that is not only unavailable, but also invisible. If these menus can be made either "read-only" until an institution receives their Alma Certification, or if the link to the menu can be visible (but not clickable), that will assist in future migrations.

    1 vote
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    0 comments  ·  Other  ·  Admin →
  20. roles

    It would be helpful if there were a tool that lets you enter/select every task across all modules that you want the user to have access to, and then it will give you a suggestion of which permissions/roles would be most appropriate to assign them.

    1 vote
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    1 comment  ·  Other  ·  Admin →
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