Improve cookies on Alma and other Clarivate sites
Alma-specific:
* Re-configure the OneTrust settings so that performance cookies default to off
* Targeting cookies should not be present at all (my Alma usage is useless to advertisers and if it's not then that's really concerning!) but if you must have them then these should also default to off.
* Leganto and other systems that are configured in Alma should respect any opt-out settings the user has already specified on the Alma site (and vice versa)
Clarivate-wide:
* Someone should have a thorough review of OneTrust configurations across the whole conglomerate to make all optional cookies default to off, remove unnecessary cookies (ie social media cookies and especially targeting cookies), and make more Clarivate sites respect user preferences as expressed on other Clarivate sites.
Background - current situation:
Clarivate has a vast range of library/research related websites. They all use OneTrust to manage cookies, but are almost all configured separately (so even after you've set your preferences on one site, other sites don't apply the same preferences) and differently (so some sites default to optional cookies off while others default to on).
The best site is ProQuest Support. This has a lot of cookies (Functional, Targeting, Social Media, and Performance) but they all default to off, so you can open it up and quickly confirm that. Moreover if you then go to ProQuest Central, it appears to remember and respect those same preferences.
Primo (both VE and NDE) doesn't have a cookie banner at all. I hope this means that it doesn't use cookies? (Though if Primo can manage without cookies I wonder why the other sites can't.)
Other sites default to having cookies on: IdeaExchange only has Performance cookies, while Knowledge Centre, Developer Network, Alma, Leganto, and Web of Science all have both Performance Cookies and Targeting Cookies.
This means that if, for example, you've cleared your browser cache for some reason, then when you open Alma, Leganto, Knowledge Centre, Developer Network, ProQuest Support, and IdeaExchange, every single one of these sites separately wants you to manage your cookies. Also if you start on ProQuest Support where cookies default to 'off' you may assume the same is true on the other sites, and try to save time by clicking 'confirm my choices' without clicking every individual tab first, not realising that this is actually setting them to 'on'.
Deborah Fitchett
shared this idea
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Courtney Fuson
commented
Cookies, and sending information about patrons and their usage of library resources, do not reflect the library commitment to privacy. Please adopt the above suggestions to make it easier for patrons to understand and protect their privacy.
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Stephen Francoeur
commented
I support this idea. Cookies do not align with libraries' commitment to privacy.